Contractor's Daughter

Partnering with Your Dealer to Improve Operations with Miles Kaplanides

January 25, 2024 Jeani Ringkob Episode 35
Partnering with Your Dealer to Improve Operations with Miles Kaplanides
Contractor's Daughter
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Contractor's Daughter
Partnering with Your Dealer to Improve Operations with Miles Kaplanides
Jan 25, 2024 Episode 35
Jeani Ringkob

Do you think of dealers as your adversaries?

Too many contractors often think of dealers as those to avoid until something breaks down and needs replacing. But what if you saw them as true partners with the intention of helping you grow your business?

Today, I have friend and industry peer Miles Kaplanides on the show to talk about the relationship between dealers and contractors and how it can be better. He has perspectives and insights on improving the construction industry from the sales side of equipment dealerships.

In this episode of the Contractor’s Daughter podcast, you’ll learn about how strife between contractors and dealers leads to inefficiency in your business. Miles and I will also discuss the value of the perfect partnership and how that looks from both the contractor (i.e. customer) and dealership side.

2:45 - What the relationship between a contractor and dealer should look like

8:00 - The importance of knowing who your points of contact are (as the customer)

10:25 - The benefits of treating dealers like strategic partnerships and knowing all the players in each market you’re in

12:58 - How the perfect partnership plays out on the dealer side

15:32 - Why the entire value for the customer goes beyond the piece of equipment he or she needs

19:04 - How the perfect partnership plays out on the customer/contractor side

22:29 - Why going on job sites is one of the biggest ways dealers can benefit good, consistent, and loyal contractors


Mentioned In Partnering with Your Dealer to Improve Operations with Miles Kaplanides

4Rivers Equipment

“Giving Back and Growing Are Not Mutually Exclusive” by Jeani Ringkob | MOXY: The Voice of Women In Infrastructure

Jeani on LinkedIn

Blacktop Banter Network



Follow Jeani Ringkob on LinkedIn for more resources, strategy videos, tips and news from the Blacktop Banter Network
You can also schedule a call with Jeani to learn more about building and marketing your heavy highway construction business and access videos and free resources on the StoryBuilt.Marketing website.
Take the Growth Strategy Assessment here! It only takes a few minutes to determine the roadblock between you and the next big growth of your business.

Show Notes

Do you think of dealers as your adversaries?

Too many contractors often think of dealers as those to avoid until something breaks down and needs replacing. But what if you saw them as true partners with the intention of helping you grow your business?

Today, I have friend and industry peer Miles Kaplanides on the show to talk about the relationship between dealers and contractors and how it can be better. He has perspectives and insights on improving the construction industry from the sales side of equipment dealerships.

In this episode of the Contractor’s Daughter podcast, you’ll learn about how strife between contractors and dealers leads to inefficiency in your business. Miles and I will also discuss the value of the perfect partnership and how that looks from both the contractor (i.e. customer) and dealership side.

2:45 - What the relationship between a contractor and dealer should look like

8:00 - The importance of knowing who your points of contact are (as the customer)

10:25 - The benefits of treating dealers like strategic partnerships and knowing all the players in each market you’re in

12:58 - How the perfect partnership plays out on the dealer side

15:32 - Why the entire value for the customer goes beyond the piece of equipment he or she needs

19:04 - How the perfect partnership plays out on the customer/contractor side

22:29 - Why going on job sites is one of the biggest ways dealers can benefit good, consistent, and loyal contractors


Mentioned In Partnering with Your Dealer to Improve Operations with Miles Kaplanides

4Rivers Equipment

“Giving Back and Growing Are Not Mutually Exclusive” by Jeani Ringkob | MOXY: The Voice of Women In Infrastructure

Jeani on LinkedIn

Blacktop Banter Network



Follow Jeani Ringkob on LinkedIn for more resources, strategy videos, tips and news from the Blacktop Banter Network
You can also schedule a call with Jeani to learn more about building and marketing your heavy highway construction business and access videos and free resources on the StoryBuilt.Marketing website.
Take the Growth Strategy Assessment here! It only takes a few minutes to determine the roadblock between you and the next big growth of your business.