The Next Paradigm of Outsourcing
Welcome to "The Next Paradigm of Outsourcing," where we explore the latest developments and emerging trends in the world of outsourcing. As businesses continue to look for ways to reduce costs, increase efficiency, and expand their reach, outsourcing has become an increasingly popular option.
In each episode, we'll speak with experts in the field of outsourcing who will share their insights and experiences on the latest trends and practices in the field of outsourcing.
The Next Paradigm of Outsourcing
EP01: Reflections on Australian BPM Landscape
In the first episode of our brand new podcast series, "The Next Paradigm of Outsourcing," we welcomed Dr. Martin Fahy to share his insights on the Australian BPM landscape.
During the discussion, Dr. Fahy spoke about the change in mindset brought about in the BPM landscape in Australia due to COVID and its aftermath.
Dr. Martin highlighted the need for organizations to rethink the service models and consider the scope and importance of automating industry processes to gain optimum efficiency.