The Role of Low Code in Marriott's Business Operations

Low Code/High Impact

Low Code/High Impact
The Role of Low Code in Marriott's Business Operations
Apr 15, 2025 Season 3 Episode 10
Paul Quirk, VP of Customer Success at Caspio

⚡ In this episode, Spring Hall, Director of Global Goal Setting at Marriott International, shares how the world’s largest hospitality company has leveraged low code technology to streamline internal operations. Since 2015, Marriott has used Caspio’s low-code platform to replace manual spreadsheets with process automation tools for goal setting, sales performance tracking and approvals, boosting efficiency across teams.

Having built 15+ enterprise applications herself, Spring discusses how she learned Caspio independently using available resources and scaled her solutions company-wide. She also highlights the increasing demand for new applications and how Marriott can leverage AI to optimize and enhance its low-code solutions in the future.