Digital Health Heavyweights
This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
Digital Health Heavyweights
Episode 4: Kris Davis, Chief Operating Officer at OneImaging
In this episode of the Digital Health Heavyweights podcast, Norm Volsky interviews Kris Davis, the Chief Operating Officer at OneImaging. Kris shares his journey from Google to the startup world, discussing his experiences at Virta and Sword Health, and the lessons learned from each role. He emphasizes the importance of customer success, leadership styles, and the need for a strong product focus in the digital health space. Kris also highlights the unique value proposition of OneImaging, which aims to cut imaging costs significantly while improving patient care. The conversation touches on maintaining balance in high-stress environments and the importance of healthy living performance.
Takeaways
🚀 Kris transitioned from Google to startups for the thrill of building something valuable.
📈 At Virta, Kris focused on customer success and implementation, scaling the company significantly.
🧠 Leadership styles can greatly impact team motivation and performance.
🎯 A strong product focus and customer experience are crucial for success in digital health.
🩺 Kris learned the importance of clinical integrity from Sami at Virta.
🛠️ Building a customer success function from scratch requires a solid blueprint.
💸 One Imaging's value proposition is centered around significant cost savings in imaging.
⚖️ Maintaining balance in a high-stress startup environment is essential for long-term success.
🥗 Healthy living and nutrition play a key role in performance and stress management.
🤝 Collaboration and team dynamics are vital for startup success.
Chapters
00:00 Introduction to Kris Davis and OneImaging
02:07 Transition from Google to Startups
03:51 Joining Virta and Its Mission
06:16 Building Customer Success at Virta
09:51 Lessons Learned from Sami at Virta
13:27 Leadership Styles and Team Dynamics
17:12 The Importance of Product and Customer Experience
18:57 Scaling Customer Success at Sword
22:55 The Journey from Zero to One at Sword
26:36 Joining One Imaging and Future Aspirations
28:25 Choosing One Imaging: A Strategic Decision
32:51 Elan: A Visionary Leader in Radiology
38:53 Pivotal Year for One Imaging: Growth and Challenges
44:23 Innovative Technology: Beyond Radiology
51:34 Maintaining Balance in a High-Stress Environment
Follow, connect and subscribe:
LinkedIn: https://www.linkedin.com/company/digital-health-heavyweights-podcast
Youtube: https://youtube.com/@DigitalHealthHeavyweights
Instagram: https://www.instagram.com/digitalhealthheavyweights/
TikTok: https://www.tiktok.com/@heavyweightspodcast