Digital Health Heavyweights
This conversational podcast brings you exclusive interviews with all the Heavyweights in Digital Health. Hosted by Norm Volsky, a top industry headhunter, whose team helped scale companies including Livongo, Hinge Health, Lyra, Virta, Progyny and many more. This series will bring listeners insights into the latest trends, technologies, and strategies driving the digital health revolution.
In each episode, Norm sits down with some of the most influential and innovative leaders in healthcare technology today from legendary founders who have built successful companies, venture capitalists who have led funding rounds, HR/Benefits leaders at forward thinking companies, Consultants and Brokers at the top benefits consulting firms, and other impactful visionaries challenging the status quo in healthcare. Listeners can learn from the industry greats who have created what we now know as health benefits, and who are changing the face of healthcare as we know it.
Whether you're a healthcare professional, a tech enthusiast, a start-up founder, benefits aficionado, jobseeker in Digital Health, or simply curious about the future of healthcare, Digital Health Heavyweights has something for you.
Digital Health Heavyweights
Episode 17: Scott Kirschner, Senior Director of Global Benefits at Greystar
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In this episode of the Digital Health Heavyweights podcast, host Norman Volsky sits down with Scott Kirschner, Senior Director of Global Benefits at Greystar, to unpack what it really takes to manage employee benefits at scale in today’s rapidly evolving healthcare landscape.
With a career deeply rooted in benefits and healthcare strategy, Scott shares how leaders can navigate complexity, communicate effectively across diverse workforces, and drive meaningful innovation in digital health.
From embracing experimentation to leveraging data for smarter decision-making, this episode is packed with real-world insights for anyone shaping the future of employee benefits.
💬 As Scott puts it: “Not everything is going to be successful.”
💡 Which is exactly why “you might as well try other innovative things.”
🤝 And at the core of it all: “You have to do it together.”
✨ Key Takeaways
📚 Healthcare is a dynamic field that requires constant learning.
📣 Effective communication is crucial for benefits leaders.
🚀 Innovative strategies can significantly improve employee retention.
📊 Understanding data is key to making informed decisions.
🌍 Globalization is changing the landscape of employee benefits.
📱 Digital health solutions must prioritize user experience.
⚡ Early adoption of new technologies can lead to better outcomes.
🎯 Accepting failure is part of the innovation process.
💼 Employers have leverage to negotiate healthcare costs.
🧘♀️ Well-being practices are essential for managing stress.
🎙️ What You’ll Learn
- How to manage benefits for a global, diverse workforce
- Why communication can make or break your benefits strategy
- The role of digital health in improving employee outcomes
- How to balance innovation with operational realities
- Practical ways to measure the success of benefits programs
⏱️ Chapters
00:00 Introduction to Scott Kirschner and His Background
02:49 Navigating Employee Benefits at Greystar
05:44 The Role of Communication in Benefits Management
08:24 Challenges in Managing Global Benefits
11:16 Innovations in Digital Health Solutions
13:47 Balancing Innovation with Operational Realities
16:19 The Importance of Early Adoption in Benefits Solutions
23:06 Embracing Risk in the Workplace
25:50 The Value of Employee Health Benefits
28:51 Navigating Healthcare Complexity
30:45 Best Practices in Communication
33:54 Evaluating Benefits Program Effectiveness
37:35 Advice for Benefits Leaders
39:48 Personal Well-being and Stress Management
If you're a benefits leader, HR executive, or digital health operator—this episode will give you a practical lens into what’s working (and what’s not) in today’s benefits landscape.
🎧 Don’t forget to like, comment, and subscribe for more conversations with leaders shaping the future of healthcare! Let's work together to bring down costs.
Ending the podcast with 'Scott we need to talk' because we ALL need to be talking about these issues, on and off air.
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