The Teacher Biz Podcast

125: Real-Life Tech Troubles: How the AWS Outage Almost Derailed Her Launch

Heather O’Donnell

If you’ve listened to The Teacher Biz Podcast for a while, you know Heather’s no stranger to tech troubles. But this past week took things to a whole new level when a major AWS outage hit the internet. Right in the middle of her membership launch, Heather found herself in the thick of it…payments failing, customers confused, and chaos unfolding in real time. She had no idea how much it would impact her business until everything started breaking. In this episode, Heather shares what happened behind the scenes and what she learned about staying calm through the chaos. Tune in for a relatable dose of real-life entrepreneurship and a reminder that even when tech fails, you’ve got this!



Key Takeaways:

  • (02:15) Heather’s current launch and summit prep
  • (03:45) The large impact of the AWS outage
  • (08:20) Handling customer issues during the outage
  • (14:05) Lessons learned and plans for the next launch



Listen to Episode 124: Testing New Facebook Ads to Find What Really Converts


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