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The Clin Comm Podcast
The Clin Comm Podcast is an audio podcast all about communication in healthcare - between professionals and patients, and within clinical teams. We explore the latest thinking in the field, and offer practical communication tips for busy healthcare professionals and patients.
Presented by Professor Graham Easton and the Clinical Communication Skills Team at Barts and The London School of Medicine and Dentistry, Queen Mary University of London. Produced by Julia Durbin.
The Clin Comm Podcast
Episode 9. Empathy in healthcare
We know patients prefer being looked after by health professionals with empathy – in simple terms the ability to put themselves in someone else’s shoes. But it’s not just a “nice to have”; there’s growing evidence that empathy is also linked to better clinical outcomes. So what is the latest evidence about empathy in healthcare? Can anyone learn to be empathic – and if so, how can we train the doctors of the future to be more empathic? Are empathic health professionals more – or less - likely to burnout?
Guest: Dr Andy Ward, an academic GP and Associate Professor in Medical Education at Leicester Medical School. Andy has been leading communication skills teaching at Leicester for 16 years, and is a senior member of the newly launched Stoneygate Centre for Empathic Healthcare.
Presenter: Prof Graham Easton
Stoneygate Centre for Empathic Healthcare: https://le.ac.uk/empathy