S3 | E28: Data-Driven Growth: Empowering Frontline Teams with Actionable Insights

Banking on Data Podcast

Banking on Data Podcast
S3 | E28: Data-Driven Growth: Empowering Frontline Teams with Actionable Insights
Nov 11, 2025 Season 3 Episode 28
Lumio Solutions

Community banks have always excelled at building relationships. But in a market driven by data, relationships alone aren’t enough. The next wave of growth in banking depends on turning customer insights into action. This means empowering marketing, sales, and frontline teams to collaborate smarter and deliver more personalized experiences.

In this episode of the Banking on Data Podcast, Edward Vincent, CEO of Lumio, sits down with Josh Barclay, Director of Growth Marketing at BusinessNext and host of the Banking on Experience podcast, to discuss how modern community financial institutions can use actionable data to align teams, break down silos, and drive meaningful growth. Their conversation explores how banks can empower their frontline with real-time, context-rich insights, why data quality and accessibility matter more than volume, and what the future of data-driven sales enablement looks like in community banking.

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Episode Artwork S3 | E28: Data-Driven Growth: Empowering Frontline Teams with Actionable Insights 38:33 Episode Artwork S3 | E27: AI Starts with Data: Why Governance Is Your First Step 38:31 Episode Artwork S3 | E26: Building a Cyber Risk Playbook for the Post-CAT World 16:44 Episode Artwork S3 | E25: Responsible Innovation: How Fintechs & Banks Can Align for the Future 27:52 Episode Artwork S3 | E24: AI Oversight: Why Program Risk Assessment Is Essential 10:57 Episode Artwork S3 | E23: How Community Financial Institutions Can Build a Responsible AI Approach 19:19 Episode Artwork S3 | E22: Mind The Gap (PT3): How a Playbook Minimizes Execution Risk 27:12 Episode Artwork S3 | E21: Mind the Gap (PT2): Mitigating Execution Risk 18:35 Episode Artwork S3 | E20: Mind The Gap (PT1) What Does Execution Risk Really Mean For Banks? 27:28 Episode Artwork S3 | E19: Cyber Risk in Focus: The Regulatory Shift and What It Means for You 29:13 Episode Artwork S3 | E18: Cyber Risk in Focus Evolving Threats and the Sunset of the CAT Tool 27:15 Episode Artwork S3 | E17: Putting Data Strategy Into Action: From Whiteboard to Real-World Impact 19:06 Episode Artwork S3 | E16: The Data Strategy Divide: Why Reports Aren’t Enough 12:23 Episode Artwork S3 | E15: Defining A Data Strategy: What a Data Strategy is - and Isn’t 8:36 Episode Artwork S3 | E14: How to Start a Data Strategy From Nothing: Make the Mind Shift From Stuck To Start 28:05 Episode Artwork S3 | E13: 2025 Top Emerging Risks: Preparing for the Unpredictable 23:13 Episode Artwork S3 | E12: How to Improve Collaboration Among Banks, FinTechs, and Regulators 42:56 Episode Artwork S3 | E11: Q1 Pulse Check: Kirsten Muetzel Shares 2025 Financial Services Vital Signs 37:41 Episode Artwork S3 | E10: Why Should a Financial Institution CEO Prioritize ERM? 16:39 Episode Artwork S3 | E9: How CROs Can Leverage A.I. to Modernize Their Risk Program 30:11 Episode Artwork S3 | E8: How Vantage Bank Modernized Their ERM Program Through Data & Technology 25:36 Episode Artwork S3 | E7: Best Practices for a Successful RCSA Implementation 16:26 Episode Artwork S3 | E6: SRA Watchtower + Lumio Insight: The Future of Risk & Business Intelligence 20:14 Episode Artwork S3 | E5: How To Drive A Calculation Methodology Within Your RCSA 15:14 Episode Artwork S3 | E4: Annual KRI Health Check: The Importance of Evolving Your Key Risk Indicators 16:35