In this episode, we explore How to Create an Awesome Customer Experience with the Right Mix of AI and Human Touch. Join us, as we speak to Maggie Faust, Chief Customer Officer at Loris, and discuss Defining an Awesome Customer Experience, Discussing the various ways AI can enhance the customer experience, Finding the Right Balance, and Sharing real-life examples, ethical considerations, Future Trends and Predictions, and practical implementation advice.
In this episode, we explore How to Create an Awesome Customer Experience with the Right Mix of AI and Human Touch. Join us, as we speak to Maggie Faust, Chief Customer Officer at Loris, and discuss Defining an Awesome Customer Experience, Discussing the various ways AI can enhance the customer experience, Finding the Right Balance, and Sharing real-life examples, ethical considerations, Future Trends and Predictions, and practical implementation advice.