How To Handle Difficult Clients In Vet Med

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss a few tips and tricks on how to deal with difficult clients, the difference between difficult clients and abusive clients, and more!

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TIMESTAMPS
Intro 00:00
Listener Question (@maddicuocus) 05:41
Shane's Experience With Bad Clients 06:42
Sometimes Clients Have A Reason To Be Frustrated 08:12
Dr. Crocker's Client Example 9:11
Difficult Clients Are Different Than Abusive Clients 11:37
Understanding What To Do With Difficult Clients 13:11
Some Difficult Clients Will Come Back 15:15
Dr. Crocker's One Tip 16:35
Difficult Clients Are Harder In The ER 19:23
Recap 23:44
Outro 25:58

Chapters

• 0:00 Intro
• 5:41 Listener Question (@maddicuocus)
• 6:42 Shane's Experience With Bad Clients
• 8:12 Sometimes Clients Have A Reason To Be Frustrated
• 9:11 Dr. Crocker's Client Example
• 11:37 Difficult Clients Are Different Than Abusive Clients
• 13:11 Understanding What To Do With Difficult Clients
• 15:15 Some Difficult Clients Will Come Back
• 16:35 Dr. Crocker's One Tip
• 19:23 Difficult Clients Are Harder In The ER
• 23:44 Recap
• 25:58 Outro