How To Handle Difficult Clients In Vet Med

Welcome to another episode of Questions With Crocker! This week Dr. Crocker and Shane discuss a few tips and tricks on how to deal with difficult clients, the difference between difficult clients and abusive clients, and more!

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TIMESTAMPS
Intro 00:00
Listener Question (@maddicuocus) 05:41
Shane's Experience With Bad Clients 06:42
Sometimes Clients Have A Reason To Be Frustrated 08:12
Dr. Crocker's Client Example 9:11
Difficult Clients Are Different Than Abusive Clients 11:37
Understanding What To Do With Difficult Clients 13:11
Some Difficult Clients Will Come Back 15:15
Dr. Crocker's One Tip 16:35
Difficult Clients Are Harder In The ER 19:23
Recap 23:44
Outro 25:58