Meaning Business Podcast

#56 - Fire The Customer: Why The Customer Isn't Always Right

Benchmark Business Sales & Valuations Season 1 Episode 56

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0:00 | 29:00

Bruce and Peter challenge one of the oldest sayings in business - “the customer is always right.” They break down why blindly following that mindset can hurt your business, your team, and even your reputation. From difficult clients to boundary setting, they share when it’s time to draw the line and, yes… sometimes fire the customer.

The Meaning Business Podcast is your go-to show for insights on buying, growing and selling businesses.

Hosted by business advisors Bruce Coudrey and Peter Spinda, each episode explores real-world strategies, lessons and opportunities to help business owners and entrepreneurs succeed.

If you’re thinking about buying, selling or growing a business, the team at Benchmark Business Sales & Advisory can help guide you through the process.

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