In this episode Jessica Ryan and Ms Cathy McDonald, a former hostage negotiator with Police Scotland, discuss the art of communication in stressful situations and how her experience can be applied to healthcare.
Website: https://www.artofcommunication.co.uk/about-aoc
X (Twitter) https://twitter.com/CathyAofC
In this episode Jessica Ryan and Ms Cathy McDonald, a former hostage negotiator with Police Scotland, discuss the art of communication in stressful situations and how her experience can be applied to healthcare.
Website: https://www.artofcommunication.co.uk/about-aoc
X (Twitter) https://twitter.com/CathyAofC