Imagine strolling into a plush hotel, ready to enjoy all the amenities on offer, and being able to express all your needs seamlessly just like a native English speaker. Sounds like a dream, right? This episode is designed to make that dream a reality! I, your host Sharon Fay, guide you through common English conversations you'd encounter when booking and staying in a hotel. Listen closely as I converse with a hotel receptionist discussing room availability, various services, and payment methods.
But the learning doesn't stop there. We are graced by Mrs. Smith, a satisfied hotel guest, who shares her experience during her stay. As she walks us through her journey, from booking her suite to checking out, we discuss essential terms like "charge," "fee," "cancellation," and "amenities." Hear Mrs. Smith's glowing review of the service and join us in wishing her a safe journey back home. So, get ready to boost your English skills and join us for more lessons on our channel. This episode promises to be as informative as it is engaging. Don't miss it!
Do you know some English but still have trouble expressing yourself in social situations ? If yes , then this is the right podcast for you to improve your daily English conversation skills . This podcast presents a lot of useful phrases and sentences you would never think of unless you come across them . It contains plenty of common corrections used by native English speakers in everyday life . It covers topics such as meeting new people and making small talk , dating and visiting friends , eating out , emergencies situations and doctor's appointments , car and flat rental , staying in hotels and travelling by air , shopping and much more . As always , I'll be playing the characters . All you have to do now is to sit back and enjoy your listening . Welcome to another Look and Listen English Lessons podcast with Sharon Fay . In this episode , we learn useful phrases and expressions for booking and staying in a hotel , with new characters and daily conversations to improve your English speaking level .
Speaker 1
Sharon's towers . Good morning . Thank you for calling . How may I assist you today ? Good morning , I would like to book a room for two nights , please . Certainly , madam . May I have your name please ? My name is Natalie Smith . Thank you , mrs Smith . Could you please let me know the date you would like to stay with us ? I would like to check in on the 15th of July and check out on the 70th of July . Let me check . Perfect , we have availability for those days .
Speaker 1
How many people will be staying in the room ? It will be just me . Great , we have a variety of room types available . Would you prefer a single room or a double room ? I would like a double room , please . Noted , our double rooms come with a comfortable queen-size bed . Is there any specific view you would like from your window ? Oh , I would love a room with a city view , if possible . I'll do my best to accommodate your request . Now let's talk about the amenities . Our rooms come with free Wi-Fi , a flat screen TV and a mini-bar . Is there anything else you would like to have in your room , madam ? Oh , that sounds perfect . I don't need any additional amenities . Alright , mrs Smith , now your room has been booked for the 15th to the 70th of July A double room with a city view . The total cost for your stay will be 150 quid .
Speaker 1
Will you be paying with a credit card , madam ? Oh , yes , I will be paying with my visa card . Excellent , could you please provide me with the card details , including the card number , expiration date and the CVV code , please ? Sure , the card number is 1234-5678-9012-3456 . It expires in December 23 and the CVV code is 123 . Thank you , perfect , mrs Smith . Your booking is confirmed . You will receive a confirmation email shortly with all the details .
Speaker 1
Is there anything else I can assist you with ? Oh , no , no , no , that's all . Thank you for your help . You're welcome , mrs Smith . We look forward to welcoming you to our Sherryns Towers . Have a great day , thank you , goodbye . Thank you , goodbye . Good morning .
Speaker 1
How may I assist you today ? Oh , good morning . I have a reservation under the name of Natalie Smith . Oh , thank you . It sounds familiar , mrs Smith . Oh , let me check your reservation . Ah , here it is . You have a deluxe room booked for two nights , right ? May I have your passport please ? Sure , here you go . Thank you , here's your key card .
Speaker 1
Ma'am , your room is on the third floor and breakfast is served from 7am to 10am . If you need any assistance during your stay , feel free to ask . Thank you , you're most kind . Could you please tell me where the nearest restaurant is ? Certainly , ma'am . There's a lovely restaurant just around the corner . Turn left when you exit the hotel and it'll be on your right hand side . Okay , oh , perfect , thank you .
Speaker 1
One more thing , please . Is there a gym in the hotel . Oh , yes , of course , we do have a fitness centre on the ground floor . It's open from 6am to 10pm . Just let me know if you'd like to use it and I'll provide you with the access code . Okay , wonderful , that sounds great . Definitely check it out . Thank you for your help . You're welcome , mrs Smith . Enjoy your stay . Thank you .
Speaker 1
Now let's see how our guest , mrs Smith , settles into her room . John , john , it's me Listen . This room is lovely , oh , and the bed looks so comfortable . I wish you were here , and the view from the window is amazing . Thank you so much for this present darling .
Speaker 1
As Mrs Smith continues her stay , she enjoys the hotel's amenities . Excuse me , do you mind if I use this trade mail ? Oh , no , no , not at all . Go ahead , I'm done with it for today . Thank you , good evening , may I see the menu please ? Of course , madam , here you go . Thank you .
Our guest , mrs Smith , is having a pleasant stay at the hotel . Oh hi , goodbye , mrs Smith . I hope you had a wonderful stay with us . Oh , thank you , I had a great time . The service was excellent . Oh , we're glad to hear that . Have a safe journey and we hope to see you again soon . Oh , thank you , you certainly will .
Speaker 1
Goodbye , bye , hi there , listeners , here are a few phrases that will be useful for you next time you book yourself a room in a hotel A suite , a set of rooms , a hotel room with a bathroom , shirt , facilities when does one bathroom for a few hotel rooms ? Sirtable for you means right for your situation . A charge means money you have to pay . A fee means money you pay to get a service . A cancellation means a decision to stop something . A mini-t means something such as a swimming pool or shopping centre that is intended to make life more pleasant or comfortable for the people in the town or hotel . Thanks for listening to Look and Listen . English Lessons broadcast To continue improving your English . You are welcome to join my channel and watch the videos on different topics and levels . Until next time , bye , bye .
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