Scaling a business is what business owners dream of. And to get to that point, many components are involved as one thing always impacts another. However, it’s worth noting that although the journey towards success isn’t always a breeze, with a lot of hurdles to be overcome, it’s all worth it once you see the work pay off.
This is what we discuss in my conversation with Patrick Readyhough. He is the owner of a mid-sized roofing company called Pond Roofing that he acquired in the year 2012. He had his fair share of triumphs and trials in business, but it is a mixture of different things that led him to where he is now. We talk about the importance of leveraging your business’s database and how to retain customers instead of always looking for new ones. We also talk about accountability and coaching and how Patrick’s role has evolved over the years he’s been in business.
Tune in to this episode today!
Discussion Points:
0:00 The Elevation Program and Introduction
6:50 Background of Pond Roofing company
8:35 Why Pond Roofing prefers to work with homeowners
10:38 Patrick’s take on the marketing front from his personal experience
13:54 Leveraging your database for the business
16:38 Doing a little bit of everything
17:32 Looking the part so people choose you
20:27 Tools for measuring off maps
21:50 How Patrick acquired his company
27:13 Changes to operations upon acquiring the company
28:50 Empowering your teams to scale your business
30:23 Approach Patrick took to making changes in the company
31:44 Accountability and coaching
33:22 Finding a better way of doing things
34:44 How has Patrick’s role changed throughout the years
37:50 Removing yourself from what you’re doing by bringing other people in
42:13 How your business can benefit most from you
43:03
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