We’ve all been there—the barrage of questions fired at you, the requests that go beyond what’s reasonable, the phone calls every now and then on project updates. One of the biggest problems we all face at the start and middle of a project is dealing with our client’s expectations. We just can’t seem to put their worries and queries to rest. However, since they are making the biggest investment in their lives, it’s unavoidable for them to want to hear feedback now and again. So what can you do to manage those expectations?
Overcoming the communication barrier between client and tradie and understanding that they don’t speak the same language that you do are key to handling your clients. And that’s what we’re here to discuss with Russ Stevens, Co-Founder of the Association of Professional Builders. From onboarding clients to doing milestone meetings, you’ll find so much value in this episode that it’s a crime not to watch.
Be a pro at handling your clients from start to finish by tuning in to this episode!
What’s Discussed in This Episode:
Have a conversation with us! Go to tradie.wiki/pod and book a call.
Check this out:
Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review: