The Site Shed
The Site Shed is a global podcast for tradies and trade-based business owners, designed to educate and inform around the topics that matter most in running a business.
Hosted by former plumber and digital agency owner Matt Jones, the podcast covers real-world conversations on apprenticeships, marketing, systems, technology, hiring, leadership, and more — all tailored to the trades.
Each episode features practical insights, honest lessons, and expert guests from across the industry. Whether you're a plumber, builder, electrician, landscaper, or any hands-on business owner, you'll find ideas and experiences you can apply straight away.
If you're ready to work smarter, not harder, The Site Shed offers tools, ideas, and perspectives to help your business move forward.
The Site Shed
Moving Beyond One-Off Jobs: Scaling Service Businesses with Multi-Year Agreements | ft. Sean Samson | Ep. 471
In Episode 471, host Matt Jones chats with Sean Samson, founder of Sean Samson Training to dig deep into the world of service and maintenance agreements for contractors. Sean shares his journey from an electrical service agreement sales rookie to training contractors around the globe, helping them transform transactional businesses into predictable, recurring revenue powerhouses.
⏱️Timestamps:
00:00 "Maximizing Lifetime Value in Marketing"
06:31 "Five Reasons People Don’t Buy"
07:16 "Optimizing Sales & Service Processes"
11:36 "Scaling Business Growth Strategically"
16:18 B2B to Residential Transition Challenges
19:39 "Improving Service Through Proactive Leadership"
21:40 "Undervaluing Service Expertise Hurts Business"
25:07 Clients vs. Customers in Contracting
28:48 "Trust Built on Intimacy"
32:20 "Transactional Revenue Lacks Excitement"
35:36 "Contractors as Sales Organizations"
41:22 Compounding Revenue Drives Business Success
43:02 "Importance of Trained Salespeople"
45:45 "Tech Selling vs Doing"
50:00 "Contracting Growth Challenges Unveiled"
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