HoCo Community Chat

HoCo Community Chat October 2024 - What are Residents' Rights?

Howard County (MD) Department of Community Resources & Services

Topic: October marks Residents' Rights Month

To celebrate Residents’ Rights Month in October, host Jackie Scott is joined by Chris Hobbs, Howard County (MD) Office on Aging & Independence ombudsman, and Paulette Chester, a resident of Lorien in Columbia, MD, to discuss the importance and value of the rights of long-term care residents.   

Time Stamps: 

SB, topic and guest introduction 0:00

What’s the focus of residents rights month 4:15 

What is the role of an ombudsman 5:50   

Meeting Mrs Paulette Chester 6:57

Connecting with the right places and people helps you thrive 12:15 

Using your voice and encouraging others to advocate for themselves too 13:20

Encouragement for  those thinking about long term facilities  16:45 

The rewards of working as an ombudsman and why others should do it 18:50

The pathway to becoming an ombudsman 21:39

Mrs. Paulette’s favorite activities 22:58

Show Closing 28:06


Howard County's Ombudsman program: www.howardcountymd.gov/ombudsman

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