RLC Talks - Revolutionizing Frontline Work: An Interview with Krish, CEO of Know

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
RLC Talks - Revolutionizing Frontline Work: An Interview with Krish, CEO of Know
May 22, 2025
Erika Rivas

In this episode, Krish, the founder and CEO of Know, discusses the transformative mission of his company to make every frontline worker a 'superhero.' Krish explains how the Know app helps streamline day-to-day operations, reduce chaos, and improve worker satisfaction and retention in industries with high turnover, like restaurants. The app functions as a comprehensive digital assistant, offering training, task management, and direct communication from management. Krish also explores the importance of micro-learning and the app's multilingual capabilities, emphasizing the need to meet workers where they are, both geographically and technologically.

00:00 Introduction to Krish and His Mission

00:27 Streamlining Day-to-Day Operations

01:28 Addressing Employee Turnover

03:47 The Role of Technology in Training

04:44 Customizing and Documenting Processes

07:36 Micro Learning and On-Demand Information

09:52 International Reach and Multi-Language Support

11:07 Conclusion and Contact Information