Quality in high-mix, low-volume manufacturing is a moving target. With shifting product types, changing requirements, and limited repetition, traditional approaches to quality control often just don't work. In this episode, Jay Patel, CEO at Amtech, shares how his team is building quality systems that are scalable, data-driven, and aligned to customer standards - not internal perfectionism.

We explore the risks of overprocessing, the role of training in reinforcing what's important (and what isn’t), and how frontline audits, process-wide inspection points, and real-time data tracking help prevent breakdowns before they happen. Jay also explains how technologies like AI and vision systems are reshaping what’s possible in quality control, especially when jobs rarely repeat.

This conversation offers a clear-eyed look at what it takes to ensure consistency in an environment designed for variability.

In high-mix, low-volume manufacturing, changeover time is the silent killer. It sneaks in between builds, eats up capacity, and turns opportunity into waste. But what if reducing downtime wasn’t just about equipment or tools, but mindset?

In this episode, Amtech CEO Jay Patel shares how his team is tackling downtime head-on, from strategic investments in agile equipment to training teams like pit crews. He explains why downtime isn’t just a cost, it’s a signal, and how leadership alignment is the difference between progress and paralysis.

If you’ve ever thought, “We don’t have time to optimize,” this conversation is for you. Because the truth is, you don’t have time not to.

In high-mix, low-volume manufacturing, there's no margin for waste and no time for guesswork. Doing it right means rethinking what digital transformation looks like as a practical, necessary evolution for staying competitive.

In this episode, Amtech CEO Jay Patel explains why digital tools are only as good as the processes underneath them. He shares how Amtech is building its foundation before chasing shiny tech, why real-time data matters more than ever, and how AI and IoT can help make smarter decisions - if you know where to start.

From ERP systems to the idea of digital twins, this conversation reveals how modern manufacturers can use today's tools to solve problems, avoid costly mistakes, and make every run count. In this discussion, we're not just talking theory. We're sharing what's working, what's still a work in progress, and how to work on figuring it out one process at a time.

If you're overwhelmed by tech options, unsure how to begin, or want to hear from someone doing the work, this one's for you.

High-mix, low-volume manufacturing doesn’t forgive inefficiency. Every job is unique, and there’s no second chance to make it profitable. That’s why lean thinking isn’t optional—it’s essential. In this episode, we explore how principles like 5S and value stream mapping directly impact speed, quality, and team effectiveness in HMLV environments. We look at why disorganization creates hidden costs, how to map value across both business and production processes, and what it takes to set up program-specific assembly lines that increase velocity and morale. From identifying waste to designing single-piece flow assembly lines, we look at how small improvements lead to major gains—and why the first step is often as simple as getting organized.

The ability to be agile in manufacturing is necessary in high-mix, low-volume environments. In this episode, Jay Patel, CEO of Amtech, returns to explain what agility really means on the shop floor and at the leadership level. He shares how Amtech equips its team, processes, and tech stack to pivot quickly, handle constant change, and maintain quality across shifting product lines.

We talk about the realities of modern manufacturing, from AI-enabled equipment to cross-training strategies that build resilient teams. Jay also offers candid insight on whether HMLV is the right fit for every organization (Jay suggests you consider your life choices) and why adaptability, curiosity, and a willingness to rethink everything are now essential skills.

If your shop is evolving (spoiler alert, it is whether you're steering it or not) or needs to, this episode gives you the context to do it with increased agility. Featuring Jay Patel

Mass production has shaped the manufacturing industry for decades, but High Mix, Low Volume (HMLV) production offers a smarter approach as businesses increasingly need flexibility, customization, and precision. In this episode, we explore what HMLV means and why it’s becoming essential across industries, from aerospace to medical devices to advanced electronics. Amtech CEO Jay Patel explains how HMLV helps businesses create custom solutions, realize new value, and compete by designing products around customer needs rather than forcing standardization. We also discuss how AI, automation, and adaptive supply chains are making HMLV more efficient, along with the challenges it presents, from supply chain management to shifting operational strategies. 

Companies that resist this shift will face inefficiencies, rigid processes, and lost opportunities as customization becomes the norm. Others will scramble to keep up, struggling to rethink operations and supply chains. Those that embrace HMLV will lead, working with agility, reducing waste, and setting new standards for efficiency and innovation. Featuring Jay Patel.

Every business wants to improve in some way. But real progress doesn’t happen overnight. The process of Kaizen is continuous improvement through small, consistent changes. Instead of trying to overhaul everything at once, Kaizen builds momentum step by step, making efficiency and growth sustainable.

In this episode, Amtech CEO Jay Patel shares why Kaizen is a mindset that keeps companies evolving. We explore how Kaizen prevents stagnation, helps teams take ownership of improvements, and turns efficiency into a habit instead of an initiative. Jay breaks down practical ways to implement Kaizen, and we talk about how to make continuous improvement a habit, whether through structured programs or simple daily adjustments and why companies that keep evolving stay ahead of the competition.

If you want to build a workplace where progress happens naturally - and we all do - this episode is for you. Featuring Jay Patel.

When production is based on forecasts instead of real demand, waste piles up, inventory lingers, and businesses lose agility. That’s the problem with a push system—it assumes rather than adapts. In this episode, we explore how a pull system in Lean Manufacturing flips the script, ensuring production happens only when needed, reducing waste, and keeping work flowing smoothly.

Amtech CEO Jay Patel breaks down why pull-based production leads to better efficiency, stronger cash flow, and fewer bottlenecks. We discuss how tools like Kanban and just-in-time inventory create a more responsive, customer-driven process, and why this shift frees up resources to focus on innovation instead of excess stock.

If you’re still operating with a push mentality, it may be time to rethink how your systems work. Join us for insights on how a pull system helps you push out waste, pull in efficiency, and keep your business moving forward. Featuring Jay Patel.

Most of us have systems or processes in place that worked years ago but haven't kept pace with how we do things today. Or are habits or "just the way it's done around here." 

When systems evolve out of habit rather than intention, inefficiencies creep in and slow everything down. This episode explores another core principle of Lean Manufacturing: creating flow. Amtech CEO Jay Patel explains how understanding and optimizing your processes can eliminate friction, streamline operations, and empower your team to work at their best. We talk about how important it is to clear away obstacles, design your systems intentionally, and find the right balance in workloads to keep things moving smoothly and make real progress. Jay shares insights on how flow reduces waste and bottlenecks and opens the door to innovation and, ultimately, a better customer experience. Featuring Jay Patel.

Your value stream is the series of steps required to deliver your product or service to your customer, and it's at the heart of creating efficiency and the value promises of Lean Manufacturing. In this episode, Amtech CEO Jay Patel joins us to explore the essential process of Value Stream Mapping (VSM) and explains how it transforms operations by revealing waste and refining workflows. We discuss the importance of aligning every step in production—from raw materials to the final product—with what customers truly value (which requires you to know what your customers truly value!), and why eliminating non-essential activities can dramatically improve productivity and satisfaction.

Jay shares examples of how mapping a process reveals inefficiencies like unnecessary movement between distant workstations or redundant steps in a production sequence and demonstrates how simple changes—like reorganizing workflows or eliminating extra steps—can significantly impact efficiency and free up resources. We also talk about how organizations can balance efficiency with delivering personal, high-value experiences that resonate with customers. If you're rearranging a factory floor or refining a service process in your business, Value Stream Mapping is is a powerful way to continuously improve and stay competitive. Featuring Jay Patel.

When you think of Lean Manufacturing, efficiency and waste reduction probably come to mind. But at its core, Lean is focusing on what customers value most, even when they can’t articulate it themselves. In this episode, we continue our discussion on Lean and explore how understanding customer value shapes every decision in the Lean process. Amtech CEO Jay Patel shares insights on why defining value isn’t as simple as it seems and how we have to dig deeper to uncover what customers truly need—sometimes before they even know it themselves. We discuss the tension between efficiency and customer experience with real-world examples that challenge conventional thinking, like why airlines intentionally create “inefficient” processes to enhance perceived value. We also discuss how mapping workflows, adapting to changing needs, and continuously questioning assumptions help your business stay aligned with your customers. Featuring Jay Patel.

When waste goes unchecked, value is lost, and opportunities slip away. In this first episode of our new series on Lean Manufacturing, Amtech CEO Jay Patel introduces the principles of Lean and how they drive efficiency, innovation, and customer satisfaction. We discuss the importance of identifying value from the customer’s perspective and share insights on the five core principles of Lean: identifying value, mapping the value stream, creating flow, establishing a pull system, and pursuing continuous improvement. Drawing from historical examples like Toyota and Ford and modern applications in companies like Apple, we explore how Lean transforms processes into value-creating systems. Join us as we discuss how eliminating waste and focusing on what matters most can lead to extraordinary results, no matter your industry. Featuring Jay Patel.

Jesse Beeker, founder of TWIG Power, and Amtech CEO Jay Patel join us to discuss TWIG’s evolution from a garage startup to a leader in light electric powertrains. They share insights into the challenges of hardware development, the value of collaboration, and how the right approach to design can drive success.

Jesse shares how TWIG’s modular approach and early collaboration with an alpha customer helped align their innovation with practical needs, highlighting the smart, scalable solutions that set TWIG apart. Together, Jesse and Jay discuss the realities of hardware startups, the importance of partnerships, and how embracing constraints can fuel creativity and resilience.

This conversation goes beyond TWIG’s story to offer actionable insights on building smarter, adapting to change, and creating systems that scale. Join us for lessons on innovation, collaboration, and long-term success. Featuring Jesse Beeker and Jay Patel.

When decision-making is limited to a few voices, mistakes multiply and progress stalls. In this final episode of our series on Deming’s 14 Points of Management, we explore his 14th Point and why involving everyone in the organization is key to reducing risks and making bold moves. Amtech CEO Jay Patel explains how engaging every team member leads to smarter decisions, creates innovation, and keeps your entire company aligned for transformation. We also discuss how establishing a clear, long-term vision and setting measurable goals ensures continuous improvement and lasting success. Deming introduced this point to challenge the top-down decision-making model, where only a few leaders drive change while others are left out. He understood that excluding people leads to disengagement, missed opportunities, and poor decisions. By involving everyone, you tap into the collective creativity and insight of the entire team, creating a culture of cooperation to push your organization forward without unnecessary friction. Featuring Jay Patel.

When industries evolve, companies that don’t keep learning get left behind. Think of how quickly AI is reshaping countless fields—if your team isn’t continuously learning, you risk being outpaced by competitors adapting faster. In this episode, we explore Deming’s 13th point, focusing on embedding education and self-improvement into the core of your business. Amtech CEO Jay Patel discusses how a commitment to ongoing development can help you stay ahead of industry shifts, prevent stagnation, and realize your team’s full capacity and potential. We share practical strategies for leaders to integrate learning into daily operations, embrace a growth mindset, and create an environment where improvement is constantly pursued. Join us as we discuss how prioritizing education can lead to a more robust, more adaptable workforce. Featuring Jay Patel.

Focusing solely on output metrics can create an incomplete picture, undermine employee engagement, and stifle innovation. In this episode, we explore Deming’s 12th point and leadership's critical role in helping create true workmanship - that personal pride and unique value your team brings to their work. Amtech CEO Jay Patel shares how removing barriers to pride in workmanship can improve quality and encourage a more resilient and motivated workforce. We explore practical strategies for leaders to encourage personal ownership, implement feedback loops, and shift focus from just fulfilling quotas to making meaningful contributions. Join us for a conversation on how empowering your team to take pride in their work can lead to sustainable success. Featuring Jay Patel.

In this episode, we're joined by Nick Theoret of Centri Group, a client of Amtech and like-minded leader to Amtech CEO Jay Patel. Developing platform-agnostic hardware comes with unique challenges and opens up incredible business opportunities. Jay and Nick share how they're navigating these complexities as we explore Nick's journey from building a prototype to developing a scalable IoT hardware business without being tied to specific platforms. Jay highlights the importance of adaptability and close partnerships in hardware development, while Nick explains the benefits of staying flexible in a fast-evolving technology landscape. Plus, we discuss practical insights on entrepreneurship, resourcefulness, and making long-term growth a reality in the dynamic IoT space.

Overlooking quality for quantity risks eroding customer trust and straining resources. In this episode, we explore how prioritizing quality over quantity aligns with Deming’s principles and his Tenth point, focusing on sustainable growth and operational efficiency. With insights from Amtech CEO Jay Patel, we discuss embedding quality into every aspect of your operations, from leadership to process capability studies. Learn how to overcome resistance and maintain momentum as you shift your focus from hitting numerical targets to delivering consistent, high-quality results that drive long-term success. Featuring Jay Patel

Without realistic goals, teams can start to experience trust issues and demotivation. One tried and true corporate band-aid is to cover up poor strategy with enthusiasm - "Let's work harder and get there together!" Deming's tenth point addresses this, and in this episode, we discuss with Jay Patel why slogans and cheerleading fail, the importance of grounded goals, and the role of consistent, genuine effort. We discuss how practical planning and true leadership drive sustained success by focusing on daily tasks and close interaction. Plus, we explore ways to remove obstacles and support your team's growth and morale. Join us as we highlight actionable steps to ensure lasting impact on your organizational culture and performance. Featuring Jay Patel

Organizational silos can stifle growth and create inefficiency, as Deming's Point 9 illustrates with the instruction to "Break down barriers between departments." Amtech CEO Jay Patel helps us explore breaking these barriers and aligning specialized departments via effective communication and collaboration. We discuss the complications and benefits of specialization, leveraging EOS frameworks, and leaders' roles in minimizing conflicts. Join us as we talk about maintaining a unified vision and creating an inclusive culture that enhances agility and morale. This episode explores practical strategies that support coordination while respecting each department's unique strengths, ensuring holistic improvement and company growth. Featuring Jay Patel

What are you afraid of? What are you afraid of at your job? And what happens when fear is driven out of the workplace? In this episode, we examine the idea of driving out fear in the workplace, inspired by Deming’s 8th of his 14 management points. We explore how fear impacts productivity and the overall work environment, and we discuss the importance of creating a supportive and stable environment for employees. Amtech CEO Jay Patel shares personal experiences and practical strategies for leaders to cultivate joy - yes, joy! - and reduce fear through clear communication, consistent objectives, and self-awareness. Learn how embracing servant leadership and a positive culture can transform your business. Featuring Jay Patel.

In this episode, we examine the significant shift in modern business from the traditional command-and-control approach to the empowering method of servant leadership. We look at Deming's 14 management points and discuss Point 7: How creating a supportive environment is crucial for increasing productivity and sparking innovation. With insights from Amtech CEO Jay Patel, we cover the changing responsibilities of founders and managers who are now expected to inspire, coach, and adapt. We'll give you practical examples and show you how continuous improvement and adaptability are essential components for developing leadership strategies and building strong organizational cultures to establish a more resilient and progressive business. Featuring Jay Patel

This episode explores the importance of on-the-job training, which is point six of Dr. W. Edwards Deming’s Fourteen Points of Management. Jay Patel, CEO of Amtech, shares insights on how consistent and effective training is crucial for long-term success. We discuss the need for proactive planning and customer visibility to ensure that staff are well-prepared and training resources are utilized efficiently. We explore the distinction between education and training, highlighting that education explains the ‘why,’ while training demonstrates the ‘how.’ This episode covers practical strategies for developing robust training programs, balancing overhead costs with operational efficiency, and continuously improving processes to codify lessons learned. Join us to understand how on-the-job training can enhance productivity, ensure quality, and nurture a culture of continuous improvement. Featuring Jay Patel

In this episode of "Hardware is Forever," we explore the fifth of Dr. W. Edwards Deming's Fourteen Points of Management: Constantly improving the system of production and service. Jay Patel, CEO of Amtech, joins us to discuss the imperative of systematic improvement for achieving high-quality and profitable outcomes. Jay emphasizes that while cost-cutting might offer short-term gains, the continuous refinement of production processes, driven by data rather than intuition, is key to long-term success. We discuss tackling extreme variations first to bring processes under control and then using statistical methods to guide improvements, and Jay talks about the importance of teamwork, effective leadership, and a proactive mindset in creating a culture of relentless improvement. Join us as we explore practical strategies and the critical role of the Deming Cycle in building a robust, innovative production system. Featuring Jay Patel.

In this episode we continue our series on Deming's Fourteen Points of Management, focusing on his Fourth point and the critical shift from price-driven transactions to value-driven partnerships. Jay Patel, CEO of Amtech, joins us for a conversation on why ending the practice of awarding business based on price alone can lead to greater overall efficiency and innovation, with insights on how focusing on long-term relationships with suppliers can minimize total costs and build mutual trust and loyalty, contrary to the traditional procurement strategy. We explore the tangible benefits of this approach, from operational stability to improved product quality, and talk about how leadership is pivotal in steering this transformative mindset. Join us as we explore how businesses can thrive by prioritizing trust over transactions. Featuring Jay Patel