Kickstart Your Week
Kickstart Your Week is the weekly podcast for small business owners and marketers who want practical momentum, not just motivation.
Hosted by the team at Kickstart Collective, a marketing agency based in Wilmington, NC, this short-form show delivers honest conversations, smart marketing insights, and real-world business strategies to help you move your business forward every single week.
From local SEO and messaging that actually resonates… to consistency over intensity, mindset shifts, and knowing when to pivot, we break down the habits and decisions that help businesses grow sustainably.
Each episode is designed to be actionable, conversational, and easy to implement because building a business doesn’t require hustle culture. It requires clarity, consistency, and the courage to take the next right step.
Whether you’re refining your marketing, resetting your goals, or navigating growth, Kickstart Your Week will help you focus on what matters and build momentum that lasts.
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Kickstart Your Week
09 - Buffy Andrews from Made Well Center
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Buffy Andrews, owner of Made Well Center for Wholeness, joins Toucan Talks to talk about her journey as a multi-passionate entrepreneur. Buffy shares how she combined her passions for helping others, wellness, and mental health into a thriving business that not only fills her cup, but also serves her clients in a unique way.
Join us as we talk about how to combine your multiple passions into one business - and what you should examine in order to make sure your passions lead to a profitable business.
If you’re a multi-passionate business owner, this episode is for you. We unpack the decisions and work it takes to be successful, as well as receive great nuggets of wellness advice from the Wellness Buff herself! Grab a notebook and hit play to hear from Buffy Andrews.
Visit the Made Well Center for Wholeness Website
Follow Made Well Center for Wholeness on Instagram
Visit the Wellness Buff Website
Follow the Wellness Buff on Instagram
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Kickstart Collective is a creative marketing agency based in Wilmington, NC. We offer our clients a creative advantage through creative content and marketing strategies.
Exploring Multi-Passion Entrepreneurship
Speaker 1Welcome to the Two Can Talks podcast, where we bounce from topic to topic with our guest to give you an inside look at their life as a business owner. No question is off limits as we talk about what has led to the successes, the challenges and more.
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Speaker 1Welcome to this episode of Two Can Talks. Today we have Buffy Andrews from Madewell Center of Holiness here in Wilmington. You guys are I mean full service of wellness, I don't know. I feel like counseling therapy, nutrition.
Speaker 3We've got health coaches. We do women's retreats every year. We have get well gatherings every month. They're just educational. So yeah, lots of cool things just to learn about mental health and wellness all around.
Speaker 1I love it. So, yeah, I'm super excited today to chat with you about being multi-passionate and entrepreneur and I feel like a lot of, obviously, the things that you do and love have tied in well to one business, which is cool. So we'll have some general questions. We'll have some questions about that. We'll have some random, fun questions in this lovely can.
Speaker 3I'm very nervous about that, honestly.
Speaker 1I honestly. So we have a set of generic questions not generic, but questions that everyone gets for each can, and then we do throw in a few specific to each person, so we'll see what happens. But yeah, basically you will drop a coin if it lands on a one. That is the more business questions. The two is the random questions. So yeah, basically, before we get started though I guess we talked a little bit about what the business does, but is there anything else people should know before we?
Speaker 3jump in. I mean, I guess like now I'm entering in a new phase of life, I have a kid now, so I'm like kind of learning to juggle kid business, wellness, trainings, like all the things. So it's yeah kind of still multi-passion, lots of passions kind of combining into one. But yeah, it's exciting and we, our business, is growing and we have a lot of clinicians now. So yeah, it's great to be able to serve Wilmington in this way, for sure.
Speaker 1Awesome, sweet, okay, well, let's just jump right in and we'll see where it goes.
Speaker 3I just drop it wherever you want.
Speaker 1It is the Wild West on this board, Wow so fun. One. So business, Okay, get to it.
Speaker 3Yeah, we're diving right in Straight to the biz.
Speaker 1Yes, yeah, we really are just diving right into this. What has been your biggest challenge? Oh, man, out the gate, we're not warming up the audience. Yeah, no for this interview, sorry everyone. No, gosh, biggest challenge in the business yeah maybe to make it easier, because that is a big question, maybe let's go in terms of like having multiple passions.
Speaker 3Yeah, okay. So I would say probably the biggest challenge with having multiple passions is trying to figure out how to do them all and still make money. Because I remember when I first started Madewell, I was teaching a lot of yoga classes and things like that, because I loved that I was doing intensive in-home services, so it's like a more kind of crisis intervention therapy, and I loved the yoga piece and I was like, oh, if I could just do workshops and yoga all the time, that would be wonderful. But I quickly realized that those weren't making money the way that.
Speaker 2I needed to make money right, so.
Speaker 3I think the trick with being multi-passionate is definitely learning where is your biggest revenue stream coming from, and then how do you foster that, how do you grow that piece and then still have the time to do the other things, because I don't actually need to make a ton of money teaching yoga, I just need to have time to do the thing I love. Yeah, that's cool.
Speaker 1And so.
Speaker 3I don't have to do it for five classes a day, every day a week. I just need to have time during the week that I do it and that fills my bucket, kind of deal. So I think probably the biggest challenge was, yeah, kind of figuring that out. Maybe, yeah.
Speaker 1Figuring out the making money, the revenue, yeah, yeah, the revenue, still doing, yeah, where's the?
Speaker 3revenue coming from and all that kind of stuff.
Speaker 1I feel like that's good, even if it's not, I mean, I think, if you're not multi-passionate, but you have a lot of parts of your services.
Speaker 3Yeah, exactly Like. Okay, what do we?
Speaker 2need to hone in on Right.
Speaker 1Yeah, yeah, yeah, do you do one of these things?
Speaker 2and I get to ask you a question?
Speaker 1Absolutely not.
Speaker 2Dang it. You can ask me whatever you want.
Speaker 1Okay, oh, another business. We're just down to business today.
Speaker 3Straight down to business today. All right, okay.
Speaker 1Well, speaking of multi-passionate, I didn't even ask you if you wanted to talk about the wellness buff side of your business.
Speaker 3Oh yeah sure.
Speaker 2Let's do it.
Speaker 1Yeah, how does that come into play just in your life and business?
Speaker 3and your yeah.
Speaker 1So I guess first. So we need to, yeah, explain what it is so first, wellness buff is me, I'm the wellness buff. Yes, you are.
Speaker 3I just thought it was a clever title you know, I'm into wellness. My name's Buffy.
Speaker 2You know it just worked.
Speaker 3But I would say the wellness buff piece is kind of more my personal branded side of the business, because I've grown Madewell Center now to having, you know, 10 clinicians and practitioners and so they're all kind of doing their thing and I'm doing a lot of the running of the business right and so. I don't have as much time to do one-on-one stuff with clients. You know it's harder to fit those people in every week.
Speaker 3So wellness buff kind of was born and that for me is my opportunity to do the things I love a little bit more of. I get to do the wellness retreats and I get to do healing intensives which I can explain more about that later but you know, getting to do those aspects of the business and not worry so much about the one-on-one constantly all week long, because for me that's exhausting now, because not only was I doing one-on-one with clients, but I was doing one-on-one with clinicians and helping them make sure that their client load is good and doing one-on-one meetings with people in the community and those kinds of things.
Speaker 3And so wellness buff is kind of my way of you know, speaking to the world, I guess, of different things that I love being able to do kind of deep dives with people and educate people more, because I love the educational side of it I love speaking. I love, you know, being with people and making things simple for them. So that's just how I get to kind of fuse it all together.
Speaker 1I guess, yeah, yeah, that's awesome. Yeah, do you feel like on the Madewell side? Because when did you start Madewell?
Speaker 3Madewell, I started it officially in. Well, if we want to go. When did my LLC get?
Speaker 2created 2017.
Speaker 3Okay, sweet, but I didn't. That was me doing the yoga, the workshops and that kind of.
Speaker 1Thing.
Start Private Practice, Manage Business
Speaker 3And I didn't really start the counseling deep dive kind of piece until 2019. Okay, yeah, because I started in 2018. When Florence hit I actually was kind of forced into like private practice realm a little bit, because I was already working part-time at my other job and when Florence hit I was not able to get paid because I was in schools in Pender County and Pender County schools were closed for months. Yeah, and so I was like hubby.
Speaker 3I know we just got married. But can I quit my job and pursue, you know, private practice world? And so I did, and when I opened up my schedule, I think just me being so plugged into the community I was able to get a lot of referrals really quickly. And then that, you know, just boosted my confidence for doing it on my own, because I was working at another practice at the time, and so I think that just boosted my confidence for doing it on my own. And so it was spring of 2019. I was just blessed with a lady who she was a therapist, but like she was very well off, and so she rented her office space to me for really cheap, so I was able to have low overhead you know, and kind of trickle into that realm, but it just kept growing from there, so yeah, Cool.
Speaker 1Do you feel like you're which I feel like you've sort of touched on this but like you're definitely more on the made while side, like running the business side of? It versus in like yeah, the weeds of I don't want to say the weeds of, like client work, but sure, well, I call it for us.
Speaker 3I call it, yeah, definitely, well, yeah with me.
Speaker 1It's a very. I can just like client work because it's, but I don't know. No, sure, sure, sure.
Speaker 3Yeah, no, I'm definitely more on the business side of it now. I only have room in my schedule, especially coming back from maternity leave and everything. I really only have room in my schedule for like seven one-on-one clients a week and then I spend. I have to spend the rest of the time, just like managing everything you know, just like you know admin asking me questions and being able to answer those questions and also do website stuff with you.
Speaker 3Yeah, I mean the whole say builds all the things and it's like people don't realize that there's so much of that that really goes into running your own business, and so I'm sure people probably are like you don't see hardly any people in a week and, yeah, like you're just getting a free ride over here.
Speaker 1It's like no, I'm just like making it work. That's what Rebecca MacaE from Beauty Lab on. And that's what she was like. She'll do some of her like business work at home and people will ask you like what do you mean? You're working from home, like you're a trainer and she was like yeah, but I also own and run this business, I got to communicate with people.
Speaker 3Yeah, I mean just like communication with people.
Speaker 1It takes so much, yes, the work and the job, and then the running the business.
Speaker 3Yeah.
Speaker 1Side of things, which is fun, but it's right, it's two jobs.
Speaker 3Yeah, yeah yeah, yeah, it truly is. There's so many hats, yeah, for sure.
Speaker 1Sweet.
Speaker 3All right, let's go. Yeah, all right, I'm going to try on this side. Maybe we'll get a two.
Speaker 1Oh, we got one, let's see, it's always a fun time, sometimes like there'll be ones that we haven't gotten in a while and I'll be like I forgot that was in there.
Speaker 3I'm nervous, I'm not sure about the two. Then ones are easy, yeah.
Speaker 1All right, what is your spiciest opinion that most people disagree with? And I will disclaimer this with two things. One, this is on the internet.
Speaker 3No, it doesn't have to be business related.
Speaker 1It could be anything.
Primary Care Prescribing and Personal Journey
Speaker 3Yeah, little spiciest opinion. I definitely have some opinions about mental health, realm of life. Yeah, how do I phrase this in an opinion? Like sentence, maybe. My spiciest opinion is that oh, maybe this is one. Primary care providers should not prescribe anti-depressants and anti-anxiety medications without meeting with someone more than one time. Yeah, I feel like that's fair, very fair, but it doesn't happen. Interesting People are just like oh, you have anxiety, here's some medication, and I'm like you don't even know. You don't even know them. You sat with them for 15 minutes, so why are you just off the gate giving them the meds right away? I'm not saying meds are a bad thing, but you should meet with somebody more than 15 minutes for them to truly determine is it a chemical situation that you're needing addressed or is this like wow, your life is really hot meds. Let's work on that.
Speaker 3You know before giving you some medications because we don't need to just slap a band-aid on it.
Speaker 1Yeah, so that might be a spicy one. Yeah, I feel like for your industry. Yeah for sure there, yeah, ok.
Speaker 3I like it.
Speaker 1I mean I don't like it, but I like it, Right.
Speaker 3All right, let's see here, oh, OK.
Speaker 1OK, Yep, that happened. Yep, that might happen some more, you never know. All right, let me go one over. That's why um oh, same one. I think that's why the investment boards have the plexiglass.
Speaker 2So they don't jump out of it. They're not dangerous.
Speaker 1They don't hurt your podcast guest. That's funny, all righty. So how did you get into your current line of work?
Speaker 3Oh, that's actually kind of an interesting story, I feel like, because I would say, though, a lot of people that enter into therapy realm of life probably did so because they either went to therapy a lot as a kid and they really benefited from it, or they had some sort of traumatic event themselves or something like that.
Speaker 3That kind of is like oh, I want to help the people the way I was helped, right, I never had that experience because my parents don't really believe in therapy, which is terrible because I'm a therapist, but that's hilarious. So I would say I've always loved helping people, though, and I as a kid thought, oh, maybe I'll work for a nonprofit or something like that. And then when I graduated college, I moved here to Wilmington, didn't have a plan.
Speaker 3I actually studied film and media production and all this stuff worked for a couple nonprofits and just did my thing with them. But basically I was also working at a barbecue joint nannying these little hellions and it was like there's got to be more to life than this, and so I started looking at big girl jobs, online Googling and pretty much everything that I thought I would be really good at or that I wanted to do. Said I needed a social work degree.
Speaker 3And I didn't have that. So I was like dang it, I have to go back to school. Like this sucks. I don't want to do that. So I applied at UNCW and ECU and UNC Charlotte and I got into ECU right away and I was like Lord please do not send me back to Greenville. I do not want to go back there. And then I got waitlisted at Charlotte and then I just waited and I finally got into UNCW.
Speaker 1Because you said you were living here then.
Speaker 3Yes, I was living here, I was like I just moved here, I don't want to move back. So basically applied for school, got in literally didn't have time to study for the GRE None of the things that you should do if you really want to go get your master's in something. I was like Lord, just let me get the minimum score that I need. And I got it by two points, hey answer. So, yeah, got into school, still didn't know what I wanted to do, but basically in school we had to do these practicum internship things and I would shadow therapists and I really was like wow, this is cool, like I can do this.
Speaker 3I can sit with people. I love hearing people's stories, I love kind of diving deep with people. And so from there, just kind of, you know, I entered into that realm. And then, as I was in that realm with the high crisis, you know, management type stuff I was really realizing there was a lot of education that was missing for people, kind of practical daily living things that people just weren't doing to feel better right. And so in my mind I was thinking how can I, how can I do what I love, how can I do therapy? But in a way that's not really dictated by all the red tape or, you know, it doesn't have to follow these certain guidelines. And so from there it honestly just kind of grew. I was like let me just create my own thing, create my own path. It's been a little bit like that of like if something's not working, I'm not gonna just wait around for someone else to figure it out, I'm gonna make it work for me. And so that's just kind of how it happened, I guess. Yeah, total God dang. Honestly.
Speaker 1Made it happen. Yeah that's cool.
Speaker 3Yeah.
Speaker 1I don't feel like. I don't know if we've ever talked about that?
Speaker 3I don't think. So, yeah, cool, love it. All. Right, how many of these is this?
Speaker 1the last one, yeah, and then we'll reload, or?
Speaker 2we'll do another round.
Speaker 1Yeah, oh, okay. Okay. So this happened before and we're like we need to create a thing that, if this happens, oh, like are you Either you know for us. Oh okay, yes Because of our $20 Target. Board. Yeah, so you either get to ask me a question or there's a stack of cards on the shelf.
Speaker 2I don't know if I need to talk to the mic.
Speaker 1Up in the little yellow stack of like random stupid stuff. Ooh, so you have to do-. Yeah, some of them are like you have to talk in hashtag sold so Both of us. No, that you would give me.
Speaker 2It's a punishment for me.
Speaker 1Or you can just ask me random question. Whatever you wanna do.
Speaker 3Oh, let's see here, these are interesting.
Speaker 1They're almost like cards against humanity style things.
Speaker 3Yeah.
Speaker 1Of like just dumb.
Speaker 3Ooh, I'm just gonna ask you this Okay. What is your next big thing?
Speaker 1My next big thing. I mean, it could be job related.
Speaker 3it could be life related Good one. Secret that probably no one knows.
Speaker 1But I'm definitely gonna tell on this podcast. Next big thing Do, do, do, do, do do do do, do Gonna do a more game show podcast? No, um, I don't know. I feel like somebody.
Speaker 2We launched this, so that I feel like we can check off the box. Current big thing.
Speaker 1Current big thing, not work related Luke and I. Our anniversary is coming up and we're trying to figure out where to go. How many years, 12. Hey, that's a big number.
Speaker 3It is a big number, but it's not like 10. Hey, but it doesn't matter, 12 is big. That's up there, Gosh 12 years.
Speaker 1Wow, yeah, we were children. We were children. I was 20. Oh, wow, I know that. Oh, you were a child, you were a small baby.
Speaker 3Yeah, for sure, that's amazing.
Speaker 1Are you guys looking to do like out of the country, or okay, we were talking Portugal maybe, or then, like yesterday, maybe like Italy, or Spain, basically Spain, where there's like wine and food. That would be fun.
Speaker 3Listen, you know who you should go talk to. There's a new Spanish market in town on. Castle Street, okay, called La Mar Salada.
Speaker 1Ooh.
Speaker 3The guy is from Spain.
Speaker 1The wife is from Mexico.
Speaker 3Victor. He's from Spain, okay, espana, but he like could tell you so many fun things about Spain, I'm sure because he's only been, you know, over here for a little while.
Speaker 1I don't know how long, but you could talk to him.
Speaker 3That might be a good like get you some culture on the ground, kind of stuff you know. So plug for La Mar Salada. They have a paella making class which you should also do.
Speaker 1Okay, I saw that on your Instagram. Yeah, we need to. Was that fun? Yes, it was. It was really fun. I was thinking super fun people down to earth salt to the earth you know, you should have them on your podcast? Yeah, we totally should. Yeah, and then eat some food, exactly, yeah, that'd be fun. Done, done and done Cool. So yeah, there you go, go on a vacation and not like move somewhere.
Speaker 3Yeah, actually, go on a vacation. You don't have to like pick up everything to be there, just like take one bag. Yeah, be good yeah.
Speaker 1Cause you're like, we're somewhere that we don't like, we wouldn't be like. Oh shoot, this would have been fun for the kids.
Speaker 2Like something that like right.
Speaker 1Cause like South Africa could be cool, but that I feel like would be cool when, like, they're a little bit older and like go. So, yeah, yeah, maybe hopefully it happens. If not, this was a bummer of a question. Well, that just has to happen.
Speaker 2Yeah, yeah. So let me just grab it.
Speaker 1You can just push it to the side. You can drop it again.
Speaker 2It doesn't matter, oh that too.
Speaker 1There we go Okay.
Speaker 3I don't know. I just feel like truth or dare and like really there are some dares.
Speaker 1Yeah, there are some there, that's not wrong. Um, okay, so I joke sometimes that we are a marketing agency, but like I'll forget. I'll like work on a page on our website and then I'll like forget to update it or like Our LinkedIn, will disconnect from our social scheduler.
Speaker 3It's like the, sometimes it's like the plumber with the leaky pipe situation.
Speaker 1Um, so how do you practice what you preach? Hmm?
Speaker 3That's a great question. I actually just the other night, in the middle of the night while nursing, was thinking I should start going to counseling again, so I started making a list of things that I need to talk about in counseling.
Speaker 3So that was like kind of part of it. But I also try really hard to schedule myself in such a way that I can do like a workout class or that I, you know, make sure I go on a walk or make sure that I communicate my boundaries and what I need, you know, with my husband and just to be like, hey, I'm stressed out, I need an evening to do some work and get some things done, because I can't do it with a child during the day. So, like just communicating, I guess what I need pretty often is probably my strongest thing that I do and electrolyte water. Y'all don't sleep on the electrolyte water.
Speaker 1You know what I mean.
Speaker 3I need to.
Speaker 1I wish I had my electrolytes in this, but I ordered some drops Cause I think when I was pregnant I was like I was graving Gatorade. I had not drink Gatorade in years and you're like, get these drops, and I did. Yeah, I need to order some more.
Speaker 3Yeah, I love the trace minerals drops. And I also love the LMNT electrolyte packets and things are good and they're just good for you. They don't have like the fake sugar alcohols or anything like that in them, so they're really nice and your body needs electrolytes. If you're a salty craving person, you probably need electrolytes. Interesting.
Speaker 1And if you are a sweet craving.
Speaker 3You probably need some B vitamins.
Speaker 1Probably. Yep yeah, fun box, fun box. Well, there you go. Yeah, that one wasn't too bad. Do you want me to give you that? Oh yeah, can unload.
Speaker 3You need one of those slider things like connect for that they could just drop out.
Speaker 1There is I don't exactly know why, is a battery pack. So I think I need to put batteries in and see what happens, cause it hits. When it hits it'll like Light up or something.
Speaker 3Do something. Oh, that could be a new level. Next big thing Shocking level.
Speaker 1All right, do you want me to do this? So fun to drop it. I like it. I don't have some speed to it.
Speaker 3Oh right, I think when it hits this thing is when it shoots out at you.
Speaker 1Yeah, sometimes that and then like right here.
Speaker 3Oh, there's a little bomb Mm-hmm. Yeah, you gotta like.
Speaker 1I don't know how you fix that. I think you just splurge for the big one, like let's see if this podcast works out and then we'll invest. Okay, what advice would you give to a person either about to start a business or early on in their business ownership journey?
Speaker 3I think a couple of things is like don't be too big for your britches, Okay, you know.
Speaker 2Like don't try to like.
Speaker 3Yeah, don't try to, you know, rent the nice office and buy all the fancy equipment and like, basically get a huge business loan to get all this stuff that you don't actually know is going to work yet. Yeah, like, start small. You know, get the $20 board from Target and then upgrade it.
Speaker 2Yeah.
Speaker 1Oh, but yeah, I like this advice.
Speaker 3I would say that's probably like one of the biggest ones, because for me that was a huge thing of learning how to kind of build foundationally.
Speaker 2I guess right it's like you start small.
Speaker 3You get the tiny office it's just you. Like. Don't rent a 12 office space office for just you and hope that you can fill it. Yeah, that's a dumb move. Yeah On your part.
Speaker 3That's expensive, that's an expensive mistake, yeah, so I don't do that kind of stuff. And then I would say be okay, maybe with phases of your business Kind of goes hand in hand, I guess. But learning how to be okay with saying okay, years one through three, it'll be a solo office with just me, you know. Three through five I will expand to like a two or three person office after I've like already started sharing my office with another person and kind of learn how to build in those phases.
Speaker 1Yeah.
Speaker 3And just ask a lot of questions like sit down and meet with people, people who do things that you'll need to know how to do in your business, that you don't know how to do, things like accounting. Yeah, if you're not an accountant like meet with an accountant.
Speaker 2Learn what you've got to like, do to organize your business.
Speaker 3If you need help with, you know organization or scheduling like meet with people who are good at those kinds of things. If you're a mental health person, you know meet with other practitioners who are in the field, who know what they're doing and who know how to get you credentialed, or you know just all the different pieces of the puzzle, because that's what I had to do. I had just get coffee with so many people in the beginning.
Speaker 1Yeah, yeah. So much is the like mental health, not environment, this moment in the world.
Speaker 2Yeah.
Speaker 1Like Wilmington. Is it pretty like you could call? Is it pretty like friend friendly, I guess? Yeah, I know what you're saying Collaborative, I guess that's a better word.
Speaker 3I would say that it definitely can be. I just have to find the. You have to find the right person and you have to ask in not a way that sounds like you're trying to steal someone's business. Fair, because that will get on my nerves real quick. Yeah, when I have, I definitely have had people reach out and be like, hey, so I want to have a business just like yours. Would you mind telling me like what you did?
Speaker 3and blah, blah, blah blah and I'm like so you're asking me to give you my business? Yeah, that's what it sounds like you know, but like there's ways to go about meeting with people. That's just like, hey, I'm interested in this industry. Yeah, could you tell me your story, could you help? And then, because then that gives you more information to gather information. You know what I mean. But I would say like Wilmington is friendly in that way and a lot of our therapists are collaborative.
Speaker 3But I will say something that's interesting is we have a lot of I think maybe because of COVID we have a lot of practitioners and associate licensed people who are not fully licensed yet but they want to start out in private practice, whereas when I started out I started out at an agency, you know, doing community mental health work. Yeah, and I would say a lot of people should go that route. It's not?
Speaker 1glamorous yeah.
Speaker 3It is not pretty and not fun all the time, but you learn so much about how to help your clients in that you learn a lot about documentation, about paperwork and all the things, whereas we have now. I think a trend is that a lot of young therapists are like coming out of college and wanting to just bypass the difficult and go straight into private practice realm because they think like, oh, I can work less hours, get paid the same amount which you can.
Speaker 3But what's happening too is that we have a lot of telehealth providers coming out because they don't have enough money to get an office or you know whatever, and so it's interesting because you have all these people who are new and fresh in the field that if they would just go work for, like an agency or something like that, they would probably learn a lot more and learn how to do and set up a lot of things for themselves without having to bypass that Like the hands-on yeah.
Speaker 3You gotta be hands-on to some of that stuff, yeah. But yeah, I mean, we're pretty collaborative in terms of sending referrals and you know that kind of thing, but as far as, like, I guess, building each other's businesses, you know. I do business consulting with stuff like that. So if somebody wants that information for me, I'm happy to give it to you. Yeah, but you're gonna pay me for my time.
Speaker 1Yes, yeah, I mean, if you've had Done it long enough. Yes, yeah, yeah, it's valuable information. Yeah, yeah, that's a.
Speaker 3Yeah.
Speaker 1Consulting is a real career.
Speaker 3It's a real career Career, career, yeah, yeah, so that's cool. Yeah, yeah, yeah, I mean it's fun. Fun to like help people grow and learn, but also like, yeah, don't just try to come in hot and take my business, Ooh a two.
Speaker 1Dun, dun, dun, brightness me. Oh, a fan favorite. What's your favorite thing that comes out of a can? Coconut milk?
Speaker 3Amen, I love making like curry and stuff like that, so I love. Or coconut rice.
Speaker 1Yeah, I mean, coconut rice is so much better than plain rice and it's a good, healthy fact for you yeah, so like get that coconut milk.
Speaker 3Yeah, don't sleep on it. Don't sleep on it. What else comes in a can Beans? I like beans.
Speaker 1LaCroix has been a popular answer Sure, sure, sure Drinks.
Speaker 3Yeah, that makes sense.
Speaker 1Yeah.
Speaker 3It comes from a can yes.
Speaker 1I feel like brain goes immediately to like canned vegetables or like those sorts of cans. But it's any can you want?
Speaker 3Could be enough, Jen. What are things that are not food or drink that come in a can?
Speaker 1Joshua.
Speaker 3Paint Pink can, there you go.
Speaker 1Pink can Can Barrel of monkeys, that game is totally not a can, but that is what popped in my head. That's not real.
Speaker 3Paint can, gasoline can. Is that a thing? No, maybe Paint thinner.
Speaker 1Oil, my favorite paint thinner Just love the way it smells. Yes, and now I'm getting referrals to make. Well, I, I, I, I, I, I don't know. I don't think we've had any non-like food or drink related answers. Have we? Yeah, okay, also, if you need anything, google it. You can always ask Joshua. He's here, he's not hidden Business.
Speaker 3All the biz Straight Getting in my biz. It's all about your. Um, it's funny to try to read these backwards.
Speaker 1I just want to say that, because it says like what did or how did, and I read that as how bib, how, but it Um well, the question was like how did made well begin, and what services did you start with? We sort of already talked about that, um, so I was going to try to figure out how to Expand upon that Well.
Speaker 3Yeah, I mean basically again, that was kind of like just the starting small.
Speaker 3I guess you know, and you know, trying to learn what worked and what didn't work, and so yoga classes, workshops, and then the mental health like one-on-ones, um, and then I guess, like, as we've grown, that's where we've added in health coaches and we've added in, you know, our gut health specialists and things like that. So, um, yeah, definitely the mental health counseling piece, though, was like the big, biggest in the beginning. That actually made me money. Yeah, because I was able to build insurance and things like that, so I was able to get paid through that. So it definitely helped not having to like it didn't have to find a whole clientele of self-pay people who could pay, you know, $150 for a session.
Speaker 3Like I was able to Build insurance and get reimbursed through that. So it was still felt approachable for people, um, and affordable. Yeah, you know, yeah, yeah.
Speaker 1And then you had the first location down the street, and then you've moved twice in the building or the same.
Speaker 3Well, yeah, so we had our first office on shipyard. Then we moved over to park avenue, which is where we're at now, but we were in a different building.
Speaker 3So it's like the same complex but we moved the building we were in. We only had half of the second floor and then we moved over and now we're at the whole second floor. So that's what I'm saying. Like a lot of people would probably walk into, made well and be like, wow, like you must just be so good at business I mean like I am but it took me a while to get here.
Speaker 1You know it's grown, it's grown for sure.
Speaker 3And it's great that it's grown fast. Yeah, I think part of growing is also recognizing opportunity for growth and kind of not being afraid of that.
Speaker 3I think, too often people will take a backseat to their growth because they look at something like a new office space and they think, oh my gosh, that's so much more money and rent and blah, blah, blah, and they might try to wait on more people in their current office. But then it just becomes hectic, it becomes chaotic. Like you're, you're not able to actually get things done the way you want. So you have to, at some level, take a leap of faith and say, okay, here's what I know I need to grow, here's how many people I know I need to grow. Yada, yada, and let's move over here. We can sustain it with whatever we're at now, but to make it truly sustainable, we'll need these more. You know, many more people or whatever. So, yeah, and then it's just been cool to grow and add in, like the gut health practitioner and health coaches and things like that too. So that's cool.
Speaker 1Yeah, gotta the wholeness. Yeah, you got it all. Gotta bring it all in together, because we can't heal.
Speaker 3Just one piece, no, no, no. I think something that's interesting as a therapist is we kind of become educators of a lot of different things, like I can't tell you how many people I've had to work with budgeting on you know, or things like that Like not really mental health but but also it affects your mental health.
Speaker 3Yeah, if you're someone who's going to be chronically financially stressed, it's like, well, hold on, let's talk about it, let's learn, like, what are these barriers, how do you budget? You know all those kinds of things. And so the more I've done that kind of stuff with people, the more I've seen, wow, we really do need to integrate, like mental health and wellness, and then things like our gut health practitioner. I mean, your gut health is so related to your mental health. It's wild and people don't know and people still don't want to recognize that.
Speaker 3That's kind of what I mean too, with, like primary care providers, just prescribing medication off the jump. It's like, okay, well, hold on. Did you even assess what do they eat for a day? Yeah, I had. If you're this client listening, just think that it's not you, but I had this one client one time.
Speaker 3Everyone now is like, who is it? Is it me? But I did have a client one time that I had her do like a little journal right, like a tracking of your mood, food, so it kind of connects everything. It's on our website, actually on madewellcenterorg under like resources, yeah. But yeah, you track like time of day, the mood that you're in, external factors, foods that you've just eaten or haven't eaten, or whatever, how much water have you had?
Speaker 3all kinds of stuff. And it was so interesting because she tracked it for just like five days and I was like, I was like girl, when was the last time you ate a? That's shed, double Like when, yeah? And then all on her thing was Taco Bell, chick-fil-a, some sort of cheeseburger. And I was like, seriously, when was the last time you ate a vegetable? And she legitimately couldn't tell me and I was like. I think this could be part of why you're anxious.
Speaker 1Yeah, your body needs something.
Speaker 3Your body is very lacking nutrients right now and you need that to be able to thrive, and so it was something she didn't even really recognize. So it's cool to see Madewell grow and have all these different practitioners that can really address these different things and have health coaches who can walk alongside you and that stuff so that, okay, they're walking alongside you in the health realm with foundations that you need, and also therapists can now walk alongside you in the deep things.
Speaker 3Let's process that trauma, let's process your relationship, and you're working on these things. So now we're building your capacity for healing so much more.
Multiple Passions in Wellness Business
Speaker 1Yeah, no that is cool. We ate corn dogs from Cookout recently. Oh, I used to love them. Things Terrible Like it was delicious. So we both like, because we do eat pretty like clean Felt, terrible the next day.
Speaker 3Oh yeah, I'm sure it's like what is even in it. I don't know, I don't know, I don't have a clue. I used to love a corn dog. So good, so good.
Speaker 1But yeah, I was like oh my gosh, yeah, not it.
Speaker 2Not a good choice.
Speaker 1No, it's not, it's probably not worth it.
Speaker 3Yeah, let's see, I don't think I'll put one down this little.
Speaker 1Okay, we'll see.
Speaker 3Two-pan tox bubble.
Speaker 1Oh my gosh.
Speaker 3Oh, it was like the same one. I thought I was going to keep on.
Speaker 1Sometimes, every now and again, they will all stack up on like the same number. Okay, how do you feel like you having some like multiple passions, but I feel like you know it's generally in the wellness realm. How has that benefited, like your business as a whole?
Speaker 3Just so. How has having multiple passions in wellness Just benefited my business? Yeah Well, I think when you have multiple passions, you're able to learn about a lot of different stuff. Yeah, right, so if you're very passionate about a lot of different things, you're going to listen to a lot of books, read a lot of articles, listen to podcasts, you know all kinds of stuff. To get more information, yeah, and so I just think the more information you get, the more you know, and then the more you know, the more you're able to implement things you know you know, I think that's been just how it's benefited is just my desire to learn and have yeah.
Speaker 3Just so much information has really helped me say wow, we really do need a gut health practitioner, because these people that we've been dealing with their trauma for, however long, aren't getting as well as we would like for them to get, yeah, so maybe we should help with this other way? Yeah, you know, because they're yeah, it's just interesting how many different things connect. I mean, I've had our gut health practitioner connect things back to a person's trauma and be, like this is when it started right.
Speaker 3So it's very interesting that kind of stuff, and so, yeah, I think just being multi passionate allows you to learn so much that then you can implement the things you learn and you can grow and you can, you know, do new trainings for your clinicians, or you can teach them things in your team meeting or you know just different things like that.
Speaker 1Do you feel like, since you have all those services like under essentially one roof, like it's easier for your clients to be like okay, like, yes, I'll take that step towards that, versus like, even if you had to refer it out, like sure, and maybe this is just me being lazy sometimes, but I'm like okay, sweet, yeah, I trust you.
Speaker 2I'm already here.
Speaker 1Let's do it versus like oh, I gotta go start a new relationship, and new like you feel like that helps people like, maybe like the beard and tree, or like the acceptance of it versus like, since it's all there.
Speaker 3Yeah, yeah, I do think some people for sure benefit from that, because some people, like like you said, are kind of either anxious or they're just like I don't want to have to go do that or whatever.
Speaker 3And so it definitely helps for us to be able to, you know, be sitting in a session and be like, well, I see Carrie has availability next week. You want me to go ahead and schedule you with her? Yeah, cool. And then, yeah, if they're under one roof and they're nervous about having to divulge all the things again, or something along those lines, you can always say, well, hey, would it be all right if I shared this information with her? Yeah, cool, okay, I'll give her the rundown of what you're dealing with and then, when you all get together, you can get down to some of the nitty gritty, right? So I definitely think it helps in that regard. But also, I think some people are just not going to follow through, even if you recommended it to them every day of the week for the next 365, you know, days, kind of thing they're just not ready. They're just not ready, or they just don't want to, or I think some people well, maybe this is a spicy opinion- oh bring it back.
Speaker 3But I think some people like to live in their diagnosis, you know, and I think some people like to, some people just like they don't know how to live otherwise.
Speaker 2Right, because they have lived in that label or that diagnosis for so long that they're kind of like well, what would life be like if I didn't have that, or if I?
Speaker 3healed from this thing and people are afraid to dream of better. They truly are. That's sad, yeah, but it's true, you know, and so Sometimes we just have to, like, walk alongside them till they're ready, yeah, but yeah, I think that's probably kind of a spicy opinion to people just like to be labeled something yeah like we all want to fit in and belong.
Speaker 2you know, I get it yeah but also we can heal. Yeah.
Speaker 1I know and I'll sing, not well, but of us in certain Situation person and I was like I wonder if like the thought of like, because it is work like it's hard, like if just the thought of the work that it would take to get there is like it's easier just to sit and let me inform you of my chaos.
Speaker 3Bubble theory.
Speaker 1This what I'm saying might be true Chaos bubble theory. Okay, oh wait, hang on. Is this like a theory you've created? Yes, yes, I think it may be. Here's what I learned about myself.
Speaker 3I have a lot of theories, and then somebody was either rich enough or smart enough to do like a study or something, and then they put language to it. I'm like, yeah, I had that.
Speaker 1I knew that I should have done that.
Speaker 3Yeah, so this is my chaos bubble theory. Okay, if you're rich and can do studies out there, don't steal it.
Speaker 3Invite me into the process. That's all I'm saying. Okay, we're gonna pretend trade market real quick. So chaos bubble, right. On the one hand, you've got things like depression, anxiety, lack of identity, trauma, whatever. Your chaos is right, this is your chaos bubble, okay. Over here, you've got your bubble of things like freedom, joy, love, excitement, adventure, healthy relationships, health in general, whatever that is right. In between, we have this chasm, okay. Now our brain does not. Our brain's Job is to protect us, okay, right.
Speaker 3So if you've gotten used to this chaos over here, at some level, your brain knows how to deal with that, because, even though it's chaotic by like definition, yeah, your brain is used to it. And your brain says, ah Well, when someone comes home drunk, we know how to deal with that. Right, so we'll just like keep letting that person do their thing will be, you know, offended by it or whatever and we'll just deal and move on. Right. But over here, things like love, joy, peace, patience, kindness, goodness, faithfulness, junctionness and self-control for the spirit Hello, your brain may not know how to deal with those things, right?
Speaker 3So your brain says that's kind of scary to go from here to here, like, I don't want to jump. I don't want to cross this chasm right to get to this bubble, and so your brain Inherently will protect you and try to keep you here because it understands it more. Yeah, and so we have to learn how to, like, build the bridge right to get to this chasm over or this bubble over here, so that and we have to speak to our brain so that we can teach and retrain our brain that, hey, like these things are good and they may be scary because we've never experienced them before, but they're good and we need them, you know. So that's kind of like I always love to explain that to clients. You know, because truly, I think that's what a lot of people do is we stay in our chaos bubble because we look at the, the divide might seem so big.
Speaker 3Yeah you know, versus realizing that we can kind of bring the divide a little closer together than we think. Yeah, just by teaching our brain some new tricks and skills. Yeah, it's interesting.
Speaker 1Yeah, I like it. Trade mark that one day Okay.
Speaker 2I don't know if you trade mark, theories and the mental health world.
Speaker 3Whoa. I wanted like a loop up, like here we go.
Surprising Trends in Healthcare and Therapy
Speaker 1Alright, let's see, we'll do this one and then we can hit our our closing questions. Okay what is something about your industry that has surprised you lately?
Speaker 3Hmm, that has surprised me. I Think it has been surprising to see that. I think a lot of people are starting to lean into the proactive medicine kind of realm of life. Yeah, so that's been a little surprising, just because we have so much going against us with red tape of insurance and all that kind of stuff. I think another surprising thing Um has been how many therapists feel the need to like, get on tiktok, and I'm like do you really need that? Like, do you really?
Speaker 1got to get on tiktok.
Speaker 3Just like boost your biz? I don't think so, but you know, maybe, maybe, so people.
Speaker 2I don't know.
Speaker 3But yeah, I would say it's been a little surprising how it's a good thing, yeah, but I'm also still surprised by it. Yeah, I still think we have a long, long way to go, but I think it's coming around. I think people are starting to see the value of preventative medicine, yeah, and so hopefully, yeah, you know, we can all kind of hop on the train there.
Speaker 1Yeah, yeah, overall.
Speaker 2Mm-hmm.
Speaker 1Yeah, no, that is cool. I feel like that's, that's a good surprise, mm-hmm, yeah, yeah it was good.
Speaker 3I'm sure there's some bad ones out there that I'm not thinking about right now, but that's okay.
Speaker 1Cool. Well, what can people expect from you next? And or made well and or wellness buff all the above.
Speaker 3Yes all the things I would say from made well center just like a couple little things is we are bringing on another clinician in August. Her name's Stephanie Tucker, so that's exciting. She can see kids, so that's just like a cool thing. And then our health coaches and got health practitioners. You're just building up their practice a little bit more, which is yeah, and then wellness buff you can see some really cool healing intensives coming out.
Speaker 3So, people are like what is that? Yeah, I'm here to tell you. The healing intensives are really designed for people who kind of want to take a month and a half to two months of therapy and Compress it into a day. Okay, um, because I recently had a experience with a business coach where I got to do that. I got to do a day of like Diving in, talking about barriers, goals, like really sifting through the weeds of everything, and I walked away feeling so good yeah.
Speaker 3I was like oh yeah, I almost felt like I just dumped out all of my junk and I got to like sort through it and organize it and put in some piles Right.
Speaker 3So the healing intensives are kind of designed to be that way there for individuals or couples and you can basically Compress, like I said, two months of therapy into a day and we can do some deep dives. We can do some baseline testing maybe on you, if you're an individual, and, yeah, really talk through some of that. And then, if you're a couple, it's really designed for couples who want to connect more.
Speaker 3Yeah and maybe have some time of groundedness and learning some practical communication skills and then practicing them in office. Yeah, I think the interesting thing about therapy is a lot of times people will do a therapy session, get their skill, get their homework, whatever and then it kind of gets like lost on them right. And so I think doing the healing intensives will be a really cool way to Allow people to practice it in session and really feel what that's like. Yeah, then be like oh Okay, I really can do this at home or I really can apply this when I get home, type of thing.
Speaker 3So yeah, so the healing intensives are gonna be a fun addition.
Speaker 1Yeah, I think yeah, okay, what is the best way people can get in touch?
Speaker 3If you are looking for counseling or health coaching, anything like that, definitely reach out to madewellcenter, wwwmadewellcenterorg, or you can email info at madewellcenterorg. And then, if you're interested in a healing intensive, the women's retreat coming up this fall and they can email hello at wellness bufforg.
Gratitude and Appreciation for Participation
Speaker 1Yeah, awesome. Well, thanks again for joining us and, of course, playing our little game and sharing all your good info. Yeah, I'm trying to think what else? I feel like we're good, yeah thank you.
Speaker 3I appreciate you guys having me on.
Speaker 1Y'all are obviously watching this on YouTube. Yeah subscribe if you want. If not, no big deal, but you should, and then we'll put links and everything to the website in the show notes. So those are easy for people to access. But yeah, thank you.
Speaker 3I appreciate it.
Speaker 1It's good to catch up. Yeah, good to hang. Thanks, yeah.