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🤖 Agentic AI in Marketing: Applications & Future

• Rick Spair

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The marketing landscape is undergoing a profound transformation driven by Agentic Artificial Intelligence (AI). This technology represents a paradigm shift from traditional task-based automation and reactive generative AI to proactive, goal-oriented, and autonomous systems. Agentic AI systems are "proactive, autonomous 'teammates' capable of perceiving their environment, reasoning through complex data, executing multi-step strategies, and learning from outcomes to achieve predefined business objectives." This report details the core characteristics of Agentic AI, differentiates it from other AI forms, highlights its strategic capabilities and significant business value, outlines its applications across the marketing funnel, examines the evolving MarTech stack, and provides strategic recommendations for successful implementation and governance. CMOs are urged to invest in agentic capabilities to maintain a competitive advantage, as studies indicate "an average return of $3.50 for every dollar invested and payback within 14 months."