In this episode of the Healthy Church Staff Podcast, Todd Rhoades discusses the challenges of obtaining honest feedback from staff who may feel hesitant due to past defensive reactions or fear of being labeled negatively. Todd suggests strategies for creating a safer environment for feedback, emphasizing the importance of asking different questions, listening without immediate judgment, and viewing feedback as a means to improve systems rather than critiquing people.• Staff often hesitates to give honest feedback due to fear and past defensiveness.• Creating a safety net for feedback can encourage transparency.• Ask questions that invite constructive criticism, like 'What could work better?'• Resist immediate fixes; encourage staff to voice solutions.• Schedule specific times for feedback, separate from performance reviews.• Focus on improving systems, not critiquing individuals.• Honest feedback can lead to problem-solving before issues escalate.

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