The Year-Three Conversation That Would Have Saved Them

The Healthy Church Staff Podcast

The Healthy Church Staff Podcast
The Year-Three Conversation That Would Have Saved Them
Aug 27, 2026 Episode 689
This podcast episode discusses the phenomenon known as the '3-5 year wall,' where staff members within three to five years of tenure pose a high flight risk. Todd Rhoades, co-founder of Chemistry Staffing, highlights the need for proactive career conversations rather than reactive measures, emphasizing the importance of making staff feel valued and having a growth plan in place. He advises church leaders to engage staff at the 24-36 month tenure with meaningful discussions about their roles, compensation, and future aspirations before they decide to leave. • 3-5 year staff members are at high risk of leaving, known as the '3-5 year wall.' • 59% of staff within 3-5 years consider leaving, marking a significant increase from earlier years. • Typical practices (annual reviews) are inadequate for retaining these staff members. • Feeling valued is crucial for staff retention during the 3-5 year phase. • Proactive career conversations addressing role, compensation, and future aspirations are recommended. • Top-level involvement is necessary for effective career conversations.

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