S2 Ep25: Vieira's Cleaning with Veronica Keith

Veronica Keith, the vibrant force behind Vieira's Cleaning, shares her extraordinary journey from Brazil to establishing a successful cleaning business in the United States. Discover how Veronica turned language barriers into stepping stones and mastered English to propel her company forward. Her passion for delivering impeccable service shines through, as she talks about the meticulous standards she sets for her team. Veronica’s personal touch extends to crafting unique cleaning products that prioritize health and safety, steering clear of harsh chemicals. Tune in to understand how her commitment to quality transforms homes into relaxing sanctuaries for her clients.

Beyond the thriving businesswoman, Veronica Keith is also a devoted family woman who treasures spending time cheering for her daughter on the soccer field and enjoying nature with her beloved Yorkie. Her story is one of resilience, determination, and a relentless pursuit of excellence, making it an inspiring listen for anyone looking to turn obstacles into opportunities. Join us on the Good Neighbor Podcast to hear Veronica’s remarkable story and her unwavering dedication to making each cleaning experience exceptional for her community.

Transcript

Speaker 1 0:01

This is the Good Neighbor Podcast, the place where local businesses and neighbors come together. Here's your host, Stacey Poehler.

Speaker 2 0:14

Hey everybody, I'm excited to be chatting with Veronica Keith of Yaris Cleaning. Welcome, Veronica.

Speaker 3 0:21

Yeah, good afternoon Stacey. Good afternoon everybody. Thank you so much for the opportunity. I really appreciate it.

Speaker 2 0:28

I am so excited, yeah we're excited too, so why don't you start off by telling us about your company, my company Vieira's Clean.

Speaker 3 0:36

I have this company for nine years. I work in Marieta, Roswell, Alta, Smyrna, Cumming. I have customers in this area. I have my cleaners, my group, my helpers. It's very dedicated. I really appreciate the details. I usually do a good clean. I teach my cleaners I have a high quality clean and a good price too. It's really important. Yeah, yeah, After my cleaners visit my customers, they leave the house sparkly, sparkling and my customers then be able be home and relax, enjoy the kids, enjoy the house, because the Vieira's clean was there and the Zid the clean, yeah.

Speaker 2 1:45

Yeah.

Speaker 3 1:46

Okay.

Speaker 2 1:47

That's great. That's great. How did you get started in this business? You know, have you always kind of been in this industry, or was it something new for you nine years ago?

Speaker 3 1:57

Yeah, I moved. I am from Brazil, I am Brazilian. I moved to the United States for nine years. Then, when they moved to the United States, I saw the opportunity help the customer solve the problems. Then I started my company, the Virus Clean. Then I still am here, work hard and teach my team, and I am very excited.

Speaker 2 2:29

That's awesome. That's awesome. Can you talk about any myths or misperceptions that might be out there about the cleaning industry?

Speaker 3 2:40

Most of the time when they start a new customer. Then the customer asks Veronica, I had other cleaner, other company clean. Then I have trouble about the small details like shower. The shower is not 100% clean. Then the customer asks me Veronica, what do you suggest? Then I usually work. If my owner's products, I use my products, then I don't have a complaint. My customer is happy. If the clean, Then I usually I don't like product if a lot of bleach Because the bleach is not good for the health. My product is without bleach, just the exceptional case. I see, okay, I can do anything. But I open the windows and I talk to the customer first before use the bleach, but I prefer use the health products. It's good for the customer and good for my cleaners and good for everybody. It's very important.

Speaker 2 4:00

Do you make your own products or you buy certain ones?

Speaker 3 4:05

Yeah, yeah, I mix something in my house, like I use a lot of soup but I mix. I learn in Brazil, it's the form from Brazil. Then I usually make my house, then I gave, I give for my, my helpers, my cleaners, my team. Then I use my, my owner's products, just just. But I have some customers say no, veronica, I would like you use this specific product. It is okay, no problem, I use specific product. It is okay, no problem, I use the product, but I prefer use the health product.

Speaker 2 4:42

Yeah, Got it, got it. Have there been any challenges since you started this business that you've had to overcome?

Speaker 3 4:53

Yes, yes, the first challenge the language, Because my first language is Portuguese. I speak Portuguese. Then when they start my business, I need to talk old, then go to school, then learn another language for grow up. My business. Then it's in my opinion, it's the big challenge.

Speaker 2 5:28

Yeah, well, your English sounds great now.

Speaker 3 5:33

Thank, you so?

Speaker 2 5:34

much. What do you like to do for fun when you're not working?

Speaker 3 5:40

Well, I really enjoy my family, my daughters. I have two daughters, 17 and 21. I really enjoy go to my older daughter. She plays soccer. I really love see my daughter play. I usually go to the lake. I really love beach and I have fun with my dog. I have a York and I really enjoy my family, my husband, my daughters and my dog. That's nice, Thank you.

Speaker 2 6:14

What else would you like our listeners to know about your business?

Speaker 3 6:18

Okay, the Veras Clean. I offer the two different types of clean. I have the deep clean and the light clean. I call for light clean. What does it mean? The deep clean, the deep clean I really recommend for the first customer the first clean Because it's real details. I usually, and my team usually, clean everything, everything Baseboards, doors, under the sofa, under the bed, fence, everything. Then I spend more time, the deep clean, then after that I usually offer for the customer the light clean, then the price the light clean it's cheaper, but the light clean it's good too. But what has happened when I wash take care the first time, the deep clean, then the next time. It's easy for the customer and easy for us too. I usually change sheets, put the laundry to wash and I promise I take care a lot of your house like I care my house.

Speaker 2 7:43

Nice, nice. And if folks want to get in touch with you, where can they reach you?

Speaker 3 7:49

It's my number, 770-896-3656. I have my website too, vieiras Clean, and I have the Instagram, vieiras Clean.

Speaker 2 8:06

Awesome. Well, thanks so much for joining us today, Veronica.

Speaker 3 8:09

Thank you so much. I really appreciate it. Thank you so much. Have a nice day and blessed day you too. It was great chatting, thank, thank you.

Speaker 1 8:18

Thank you so much thank you for listening to the good neighbor podcast milton and more. To nominate your favorite local businesses to be featured on the show, go to gnpmiltoncom. That's gnpmiltoncom, or call 470-664-4930.