Prosperous Coach Podcast
Prosperous Coach Podcast is hosted by Rhonda Hess, international business mentor and niche strategist for new coaches. Her weekly show offers eye opening guidance and inspiration about how to choose a profitable coaching niche, create authentic messaging, design magnetic coaching programs and other topics to help you get noticed by ideal clients who will pay well. Rhonda also shares coaching tools, client management tips, money mindset and moving beyond limiting beliefs. Rhonda has over 20 years of experience in coaching, marketing, curriculum development, copy writing and editing. Learn about her VIP Coaching Business Breakthrough private step-by-step program to launch your coaching business. https://prosperouscoach.com/vip
Prosperous Coach Podcast
384: Should Coaches Ever Give Refunds? Updated Episode
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Find the FULL TRANSCRIPT for this episode at ProsperousCoach.com/384.
Is there ever a time when a coach gives a client a refund?
YES, and that is guided by your integrity.
Strengthen the intuitive feelings that tell you when something is amiss in your coaching relationships such as
· Weak or breached boundaries
· Repetitive communication challenges
These things can be repaired if both you and your client are willing, which are great learning opportunities. Or, it might become clear there’s not a good fit between you and your client.
It’s always YOUR CHOICE if and how you give a refund. We’ll dig into that and more in this episode.
If you haven’t heard it already, I recommend that you listen to Episode 376 called When Coaching Clients Ask for Refunds it’s a Symptom. Find that at ProsperousCoach.com/376.
That episode covers how to proactively PREVENT the likelihood of clients asking for a refund by setting your business up in a professional way.
