Handling customer objections -revisited!

The Luxury Of Choice - Sales Skills Podcast

The Luxury Of Choice - Sales Skills Podcast
Handling customer objections -revisited!
Feb 01, 2026 Season 3 Episode 10
Steve Vaughan

The George James training team have been flat out since the start of 2026 and are at the time of uploading delivering sales and leadership training across the continents and time zones. So, here is the chance to listen back to a previous show from 2024 all about handling customer objections - and why, in fact customer objections aren't necessarily bad news. This episode has proved to be one of most popular shows, and features Jonathan Cooper, Pru Layton and Steve Vaughan. 


Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

The trainers on LinkedIn:

Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

george james training website https://georgejames-training.com/


Episode Artwork Handling customer objections -revisited! 39:47 Episode Artwork How to get more face to face meetings 28:50 Episode Artwork Forecasting - Or Fortune Telling! 34:05 Episode Artwork Navigating Stakeholders in Complex Sales 36:34 Episode Artwork What Laboratory Buyers REALLY want 29:49 Episode Artwork Getting More Appointments 33:55 Episode Artwork Why rejection isn't personal, and how to learn from it 32:20 Episode Artwork The Dangers of the Corridor Conversation 28:48 Episode Artwork Why the Demo Isn't the Sale! 35:34 Episode Artwork Why the sales call starts before the call! 32:31 Episode Artwork George James training in the US - Meet Jonathan Slasinski 17:01 Episode Artwork Series 2 Finale, and plans for Series 3! 2:58 Episode Artwork Lessons Learned from our Sales Careers - Team Reflections 29:32 Episode Artwork Help! My sales territory is enormous! 30:29 Episode Artwork How to be F.A.B. at sales! 28:40 Episode Artwork Help! My boss wants to visit customers with me in the field! 29:15 Episode Artwork The Gift of Feedback: A Path to Improvement 26:11 Episode Artwork How do I find enough time to do everything! 31:06 Episode Artwork Mastering Team Dynamics in Sales - The Art of Situational Leadership 32:49 Episode Artwork Why having competition in sales is good news! 33:22 Episode Artwork International Women's Day - Why do we need IWD in 2025? 38:08 Episode Artwork Why 1-to-1 meetings matter, and our tips to make them effective! 35:00 Episode Artwork Am I doing the right things to make my sales number? 34:15 Episode Artwork How to Delegate Effectively 29:56 Episode Artwork Why is my sale stuck in purchasing? And what can I do about it!! 34:09