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Kicking Ass and Taking Names with Marlon Griffith, Esq.
A empowerment podcast for business owners. Join us on this podcast journey as we help you break free from the grind and get your business to work for you. We will delve into impactful conversations with business owners, corporate leaders, professional service providers, and industry innovators that will provide you with insights and actionable strategies that will transform your entrepreneurial path, boost your success, and put you in control of your business journey. So you can kick ass and take names.
Kicking Ass and Taking Names with Marlon Griffith, Esq.
Ep 16 - Building A Profitable Workplace Culture: A Conversation with Jerry Holloway
In this episode of Kicking Ass and Taking Names, host Marlon Griffith interviews Jerry Holloway, the general manager of Lindsay Volkswagen of Dulles, located in Northern Virginia. They discuss Jerry's approach to customer success through building a workplace culture that prioritizes employees, his journey in the automotive industry, and the multifaceted role of a general manager.
Jerry emphasizes the significance of employee development, company culture, and work-life balance in creating a successful dealership. The conversation also touches on negotiation strategies with manufacturers and vendors, highlighting the importance of partnership and feedback for continuous improvement. In this conversation, Marlon and Jerry discuss various aspects of effective business leadership, including the importance of self-awareness, communication, and systems in managing a diverse workforce. They explore how cross-training and open communication can enhance team dynamics and operational efficiency.
Jerry shares insights on fostering a diverse workplace and the significance of mentoring young people through programs like Future Leaders in Mobility. The discussion culminates in practical advice for business leaders, emphasizing the need for adaptability, continuous learning, and leading by example.
Learn more about Jerry and connect with him:
Website: https://theorg.com/org/lindsay-volkswagen/org-chart/jerry-holloway
LinkedIn: https://www.linkedin.com/in/jerry-holloway-3995943/
Chapters
(00:00) New Chapter
(06:49) Jerry's Journey in the Automotive Industry
(09:43) The Multifaceted Role of a General Manager
(12:23) Employee Development and Company Culture
(15:14) Customer Experience and Relationship Management
(18:18) Work-Life Balance and Personal Interests
(20:57) Negotiating with Manufacturers and Vendors
(29:50) Understanding Blind Spots in Business
(31:00) The Importance of Systems and Processes
(33:43) Effective Communication with Managers
(35:52) Self-Awareness in Leadership
(40:41) Diversity in the Workplace
(45:11) Future Leaders in Mobility Program
(49:23) Key Advice for Business Leaders
