5. How Managers Can Help Employees Solve Their Own Problems and Foster Stronger Teams From Conflict to Collaboration

In today's episode, we're diving deep into the wild world of human resources and management. Get ready to unwrap some of the juiciest HR and management stories, from hiring horror tales to office romance debacles. But it's not just about the scandalous and outrageous – we're also sharing practical tips and tricks for navigating the corporate maze. Join our host, Dawn Hart, as she delves into the art of de-escalating situations, whether it's with employees or customers. Discover the three key things that both sides seek during a conflict and learn how to effectively listen and communicate to solve problems. So sit back, relax, and get ready for a roller coaster ride through the thrilling, sometimes baffling world of HR and management, served with a generous dose of humor and heart.