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S 2 Ep 39: Culture Isn’t Fluff—It’s Fuel: Creating Opportunities and Feedback Loops

Season 2 Episode 39

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In this episode of Dear HR Diary, I sit down with Diane Yarbrough, founder of Castaway and Company, to talk about her incredible career journey starting with Disney and how those experiences shaped her approach to culture, communication, and leadership.

We explore some powerful management and HR practices you can use right now, including:

  • Re-Recruiting & Re-Onboarding: Why it’s essential to “re-recruit” your employees by re-onboarding them, showing them their growth matters even after their first 90 days.
  • Internal Opportunities: How creating clear career paths and internal opportunities helps keep talent engaged and loyal.
  • Stay Conversations: Practical ways to ask your employees why they stay—and how to have open, honest discussions if they’re considering leaving.
  • The Impact of Culture: Understanding that culture isn’t just “fluff”—it directly impacts performance, retention, and employee well-being.
  • Communication & Feedback Loops: How to build a culture where communication flows both ways and feedback becomes a tool for growth, not fear.

Quote from Diane:

“Culture isn’t just what you write on the wall—it’s what people feel in the halls. If you don’t listen to your employees, they’ll stop talking, and that’s when culture begins to break down.”


Resources for Listeners

  • Gallup – State of the Global Workplace Report (for engagement and retention insights)
  • SHRM: The Importance of Stay Interviews – SHRM Resource
  • Disney Institute Blog (for leadership and culture lessons inspired by Disney)

Connect with Diane Yarbrough

👉 If today’s episode sparked ideas for how you can re-recruit, re-onboard, or simply start better conversations with your team, don’t let it stop here. Share this episode with a fellow leader who needs it, and let’s keep building workplaces where people stay because they want to, not because they have to.

💬 Have thoughts on this episode? I’d love to hear them! Connect with me on LinkedIn
and join the conversation.

🎙️ And don’t forget—subscribe to Dear HR Diary so you never miss an unfiltered truth about management, leadership, and culture.

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Connect with Dawn:
Website: www.managewithhart.com
Instagram: @managewithhart