Conquering Change with Confidence: Elevating Your Beauty Business Through Fearless Pricing and Team Unity

 Does the fear of losing everything hold you back from transforming your business? Have you been told to just take the leap and make big changes, only to find that your team and clients resist, causing even more pain and confusion? If this sounds familiar, you're not alone. It's time to overcome the fear and confusion and learn how to effectively transition your business without losing everything.

Mastering Business Transformation Challenges: Learn how to conquer obstacles and steer your business toward success.
 
Overcoming Fears in Business: Discover how to break through fears and propel your business to new heights.
 
Engaging Your Team in Business Transformations: Uncover the secrets to rallying your team and driving successful change.
 
Achieving Effective Communication During Change: Unearth the keys to fostering clear and impactful communication during business transformations.
 
Crafting a Winning Pricing Strategy for Profitability: Explore the art of developing pricing strategies that drive business growth and profitability.

Conquering Fears in Business
The fear of failure, rejection, or losing clients and team members is not uncommon among business owners, especially those venturing towards a new direction. Success however lies in confronting these fears head-on, investing in self-improvement, and valuing your unique skills and experiences. This understanding helps to build resilience when faced with adversity.
Engaging Your Team in Business Transformations
Employees are the backbone of any business, and thus, their involvement in transformations decisions is crucial. Open communication during a transition phase fosters a positive environment and motivates team members in aligning with the new vision. This bolstered morale, in turn, can directly influence the successful implementation of new business strategies.
Mastering Business Transformation Challenges
The ability to adapt, change, and evolve is vital for any business owner. This entails recognizing the signs indicating that your venture might need an overhaul. In doing so, you can re-strategize, allocate resources more effectively, and meet new business objectives.

The key moments in this episode are:
00:00:01 - Introducing "Beyond the Mirror" 
00:01:17 - Leveraging Passion into Profit 
00:03:39 - Recognizing the Need for Transformation 
00:07:28 - Overcoming Fear and Impostor Syndrome 
00:15:54 - Preparing for Business Transformation 
00:17:40 - Importance of Involving Your Team in Business Transformation 
00:19:07 - Impact of Pricing Changes on Clients 
00:23:53 - Handling Unreasonable Clients 
00:27:39 - Transitioning Your Business with Confidence 
00:32:03 - Key Components of Business Retreat 
00:33:41 - The Value of Hot Seat Feedback 
00:35:46 - Tangible Tools for Business 
00:36:47 - Pricing Strategy and Implementation 
00:37:31 - Value of the Retreat 
00:39:53 - Closing Thoughts and Engagement 

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Transcript

Speaker 1 0:01

Welcome to Beyond the Mirror with your hosts, adrie Varga and Jodie Fielding. In this podcast, adrie and Jodie take you on an intriguing journey beyond the surface, deep diving into the world of business in the hair, skin, beauty and wellness industries. From business success tips and marketing hacks to industry insights and trends, it's all here. They leave no stone unturned. So get ready to unlock your full potential. Evaluate your business, leave behind the limitations and embrace the endless possibilities that lie beyond the mirror.

Speaker 2 0:52

Hello and welcome everyone. It's great to be back for our latest episode, number 17. I'm Jodie Fielding and I'm joined with my work wife Mbesti and business partner Adrie Varga. During these podcasts, we share with you how you can leverage your passion into profit. Whether you're looking to launch into the next space, take time away from the floor, or you're looking to sell your business and cash out on your investment, You're in the right place because we've just about done it all and we're here to share with you that you can too, because it's time to believe your business can be everything you ever wanted.

Speaker 3 1:24

Absolutely, and hello everyone and welcome back. So in today's episode we want to talk about what happens when you decide to take your business in a new direction.

Speaker 2 1:39

Yeah, it can be really scary. I think it can be. The biggest step is that first step, I think? But the fear holds most of us back from like what if everyone leaves me and no one likes any of the changes, or how much is it going to cost me?

Speaker 3 1:59

Yeah, absolutely, and I think it's very important. We were talking a little bit about this in our last episode, like why are team members leaving because they are looking for something new and that we don't have a concept, when we are starting our salon business or studio business, how they really should set up a business so it's going to be successful right from the beginning. So we start the way we think it's right and normally we start, you know, like we are working full time in our business and we are focusing on our clients and then we start to employ team members and then the problems are coming because we have different personalities. We don't know how to manage them. We don't know really what to do with them. We expect them to know what they should do or how they should do things, but we already talked about it that's not really their job. It's our responsibility.

Speaker 3 3:04

So what we wanted to talk about today is when we realize that something is wrong in our business because people are leaving, or we can't find team members because what we are offering is not good enough on the market, or maybe we are not happy with the clients we are looking after, or maybe we are not happy with our pricing because we are not making enough money, and this is when we need to consider well then we need to start to do some transformation. And you are absolutely right, it's going to come back to what is holding us back to do or to start any change. It is the fear, the fear of losing everything, fear of losing our team members, fear of losing our clients.

Speaker 2 3:58

So how do you get over the fear? Though Everyone talks about that, the fear is there and it's real. But can you go through just a couple of steps of what you can do, that's tangible, to overcome that initial? I don't know? Is it fear of the failure or fear of it being rejected? I'm not sure.

Speaker 3 4:25

I think it's the different level of fears fear of objections, rejections, fear of rejection from our team because they are going to do something that they are not used to. Fear of rejection from our clients because you are taking your business to a different direction and maybe they were hooked in. You know, they loved your business because of your pricing, because you were so affordable and it was affordable for them, but it wasn't affordable for you. So this why you ended up in the situation right now. So it's different level of fears, I think what we can talk about.

Speaker 2 5:07

There's a big one that I just popped into my head while we were talking about that, and I think it's especially when we're putting our prices up and it's I used to suffer from it sometimes too is imposter syndrome. You know, when you're worried about, like, am I really, you know, is this real? Am I just kidding myself, am I kidding the people around me? Like that imposter syndrome is real, I think, especially if you're looking to, you know, level up and sort of elevate through your business across the whole board.

Speaker 3 5:42

Yeah, and then being confident about your value and understanding your value. And you know it doesn't come naturally to everyone. Most of us, most of business owners, you know like we are questioning if people would pay, you know, a higher price for our services. And you know, sometimes people have this really good mindset when they know where they are at with their career and they actually very, very good and very savvy in business. So they know how to price their services and they know the client till they are targeting or wanting to attract. But that's like very, very tiny, tiny percentage. You know most of us we actually going to struggle here and there at one or many points of our business life with, here and you know, doubting ourselves and doubting what of fair.

Speaker 2 6:45

Yeah, but even that small percentage that you're talking about. What people don't realize and we've touched on this before in other podcasts is that they have spent time and money to learn how to be that way. They've learned how to own a business. They've learned how to manage the challenges and overcome them and to move past the fear of being held back. There's I don't know of anyone that has just been, unless someone's even people that have had their business handed to them by their parents. You know it's they still have. They need to learn for it to be a success. They still need to learn all these things. They weren't just born with it. It's all knowledge that you need to invest in, and I think the biggest antidote to the fear is knowledge. Right, because fear is just what you don't know. It's the fears of the unknown.

Speaker 3 7:43

Yes, absolutely. And then I think it comes back to our subconscious programming and belief system and values also. You know, like what we keep hearing and what we learned from when we were young children about values and everything I think it's. It comes back to Dodd also because you know, like when it comes to hairdressing or beauty, not that much, but when it comes to hairdressing or even just Pilates studios, you know, then it's really the value, what we are giving to our clients and what we think it is value, it's actually not matching. And you know, like our communication and the way we are representing the business, where our business is actually not matching to Dodd.

Speaker 2 8:35

Yeah, I think especially with these industries is that they don't value their own knowledge because they've never had that value put on the knowledge. And so they get to the point where they just don't see. They think it's just a few minutes and I guess it's where friends and family are there and they get us to do their hair or whatever and they don't value it because they think that it just takes you a minute. So we actually have some of the closest people to us helping us devalue our own skills rather than looking back and saying, okay, I didn't pay $30,000 for a university degree. I spent well, it's three years now, but it was four years, used to be four years, but I spent three years learning my trade. You know, you go to TAFE. A lot of people don't realise with hairdressing is that your TAFE is equivalent to a tertiary education. You look like the level of the science and things like that that they're teaching in TAFE is equivalent to some of the stuff they teach in uni's, especially about the skin and all the rest of it, right? So people don't realise that that learning is actually that high level and we spend so many years perfecting our craft so we've learnt it, but it takes a special sort of person to be able to perfect it, and the same with Pilates. It takes a.

Speaker 2 10:04

You know how many teachers are out there and you just say, oh, that was just. And then you get the ones that you like. You are on fire, you know, like loose, and so we really value that. And they've just spent so many hours and investing in themselves that they should be remunerated for it because it is valuable. That's why you know there's 20 cookie cutters out there and you're the, the I don't know a dough thing. That's pretty amazing. Help me out here. I'm stuck again. Look, there's heaps of cornflakes. They've got their licence from a cornflakes box. And then there's the ones that actually, you know invested to become amazing. I don't know. I was going with the cookie cutter. I think I'm hungry, to be honest. Yeah.

Speaker 3 10:59

But then I got it to turn back because we had a little bit of a turn here. You were asking about, you know, like, how we can overcome that fear, that multi-level fear, because it's not only one level, it's actually a multi-level and you think about it. You know like you have a business which is not functioning, you are aware of it and it's so painful now that you actually are ready to do something about it, because most of the time, or many times, happens, you know like we don't even know, like we are in denial, so we just, you know, put our head down and we just working, working, working and we just complaining about, you know, the environment, the economy, or you know, like there are no good people out there. You know clients are always complaining and all those things, isn't it? Yeah? So this is when we need to think about it.

Speaker 3 11:51

All right, so where is? How are we going to overcome all those multi-level of fear fear of clients leaving, fear of clients complaining, fear of my team going to resist changing because we're going to start to do things more professionally and you know it can be a problem, because that's not going to be their choice, it's your choice. So that's something that you need to understand.

Speaker 2 12:20

There was. While we're touching on that, when you're talking about overcoming it, I was watching a podcast the other day and I wish I could remember who I, who it was, so that I could credit it to them, and I'm sorry I can't. They were saying you know, like the things that you're fearful of, write them down and then go through the ones that you can do something about and the ones that you can't do something about, and put them in two different categories and then begin working on the ones that you can do something about, because you don't have any control about the other ones. So look at the ones that you can, and it's at that point that you can start addressing those fears, one at a time, because you're doing something about it, because usually it's it's you know. You can see that you need to do something, but it's a bit overwhelming or scary, or you don't know how, or you know how much is it going to cost me to do that right? Absolutely.

Managing Change and Overcoming Fear

Speaker 3 13:19

And it's. It's, it's very, very true. You know like there are different methods and also you know like we need to accept. You know some things can be managed and you can do things about it and some things are going to be more difficult. And this is when you need to make a decision. Is it worth for you to actually put effort into it or you just going to step away because that's a decision too. You know, like, when we make, when we when we say, you know, like I had no choice, it's actually your decision, that you don't have a choice. And so many times people are like, oh well, I didn't have a choice. And I always say, well, that was your choice. And they are looking at me and I said, like what do you mean? And I said, well, you made a choice that you don't have a choice.

Speaker 2 14:05

And that was your choice. Well, they did. Well, they did have a choice. They just didn't like either of the choices.

Speaker 3 14:15

Yeah, and they chose to to. They just they don't have a choice. But you know, like, what I wanted to talk about before. You know, like, how to manage to overcome this fear and everything for you. Firstly, you need to understand that it comes from you.

Speaker 3 14:33

So, of course, it can happen that your clients or your team is not going to be that happy about it because you making the choice to make changes is going to put them outside of their comfort zone, outside of what they are used to. And this is when you're going to think about it well, what kind of impact is going to have on my team? How am I going to manage it? And what kind of impact is going to be on my clientele? How am I going to manage it? How is going to look like like the my management level? And you know, to accept it, that some people is going to be extremely excited about it and some people are going to resist it and eventually they're going to leave.

Speaker 3 15:24

And that's absolutely a normal way of when you are transforming a business or transforming your life, because not everyone is going to be happy about it, and that does the truth and the only way you can overcome those fears and all those little itty-bitty committee, how my NLP mentor used to tell us. You know who is telling to you why it's not possible or who is putting the doubt into your mind. You actually need to think ahead when you are going to start to transition your business. You need to understand. You can't just come to your business in the morning and tell to your team and clients that's it. We are changing everything from today.

Speaker 2 16:26

That's something I would have done was like okay, I've got an idea in my head, this is what we're doing. We're charging through and everyone's like what do you mean? This? This is exactly, exactly.

Speaker 3 16:38

So you know, preparation, and that's the, that's the magic word here, really nothing else preparation. Prepare yourself first so you can see everything. You can have a plan and then prepare your and how you going to prepare them. You going to involve them. So if you involve them in the preparation process, yes.

Speaker 2 17:05

They will have time to get used to it plus and they also feel like that they're a part of the change, instead of the change just being foisted on them, and that they have a voice and they have choice. You know, and I think no one likes change if it's foisted upon them.

Speaker 3 17:26

Yes, I don't know a lot of people that do.

Speaker 3 17:29

Yeah, and this is exactly what I wanted to say. You know like, involve them, and you will be very surprised that some of your team members going to have amazing ideas, like ideas, what you wouldn't even think you can actually implement as a part of this transformation. And this is when I always say you know like, in your business you are not alone. You know, like, you have your team, but if you don't involve them, that's your decision, that you need to do everything, which is not true. You know, but you need to learn how to involve them in the right way. So if you prepare your team and if you do the right training and you know we do Give some tools, you know, like, how you can actually practice things and you know wordings and everything else, once you prepare your team properly, then the layer underneath you Is going to be ready. What will come, and then Keep going sorry, keep going and then your clients are going to be Much, much better looked after, because if your clients going to have questions, then your team is going to be well prepared of what kind of answers they have to provide for Different questions, and then the whole transformation is going to be fine.

Speaker 3 18:57

But don't be delusional. You cannot do this from one day to the other and you are not going to, you know, to lose your clients from one day to the other. You know, like, when we are working on pricing, many times people are asking you know like, but what if I put my prices up tomorrow and everyone going to leave? And it's like Like how possibly everyone could leave you in the same time. You know like, you have a cycle of your clients and they will come back. Then they will experience the new pricing and all the other things and, yes, you know, maybe 10%, 15%, we'll decide that it's not for them anymore. But then it's going to have all lots of new clients coming in who didn't do anything Else, didn't know anything else. So they come with the new system and this is how you, how you transform your business. You know one is going to be left behind and the new one is going to and, yes, you need to be prepared some of your team members going to leave. It's, it happens.

Speaker 2 19:59

It does. And the thing about with when you increase your prices, that, yes, you do have clients that don't come back and they will be the, and you'll really feel that emotionally because they're going to make quite a scene. Generally they will make quite a scene. So you'll be taking notice of, like those three clients that made a big scene about the price change, but you haven't taken notice of your 40 other clients that have said, yeah, it's about time you put your prices up, or that's fine. I know that the cost of living has gone up. It's hard for everyone, you know. So you focus, so you put so much Focus and attention into the negative ones that you're not focusing on the ones that are happy to Be paying your worth and who value you. So you really need to switch your attention from the negative ones to who values you. And I think that's also what I wanted to say about your clients. When you in your team, when you involve them in creating the change, is that you're showing your team that you value them, that you value the information that you're, that you value the information that they have, you value their input and if you put that value, if you put value on what they Contribute to your business, then they're going to want to contribute more because they really like someone Validate, like we all like to be validated, we all like to hear hey, that's a really good idea. How can we make that work? Or you know, like, oh, what's our biggest problem? How can we fix it? You know, like the Coming from a what what TV was it new Amsterdam, I think it's called.

Speaker 2 21:27

It's a hospital show and he comes in and he does a complete takeover of this hospital, right? And all these doctors and nurses are really resistant to change and they're all freaking out about what he's going to do. There's so many problems in the hospital. The hospital's running out of money, like it's all this real negative stuff that is, it can be like a small business, right? So the patients are complaining, the doctors are hating it, there's lots of toxic culture going on within this hospital. And this guy comes in and he stands there, he gets them all together and he does a bit of a speech and he says you know what are the problems? And so everyone starts yelling all the problems at him and he stands there and he listens and he says Okay, so how can I help? You know, and every time someone comes to him with a complaint, he's saying to them how can I help, instead of like fighting with them and arguing. Or he'll say this is the problem, how can I help? You know, and so that's what I've.

Speaker 2 22:31

I took, I picked that Um and I know you do it in a different way, but Little p-brain watching the tv, whereas Adriana doesn't watch tv. So I had my inspiration. She doesn't have a television, um, but yeah, the way he he came in and that's a perfect example of taking a toxic um, negative, failing environment. This is like an extreme, but how you can come at it with positivity and so that people aren't fearful, that they actually feel like that they're. So the nurses and the doctors started feeling that they were heard and they were valued and then they would come to him instead of you know, quitting or or and things like that. And I think if your team Um, if you value what your team have to say, then they're confident enough to come and say and tell you, tell you things.

Speaker 3 23:26

Yeah, and you know like it's actually very, very true. It's just maybe to think about. You know, clients, complaints and some sometimes here and there. You know like we have clients, well, you know, unreasonable, and they would not listen. Like, whatever you can or whatever you want to offer, it's nothing good enough. And you can sense, you know, like you could offer your whole Whatever you can, the maximum, it still wouldn't be enough.

Speaker 3 23:53

And this is when I used to do, you know, like when I felt that I cannot win here by, you know, offering Ridu or whatever. Then I always asked so just tell me, you know, like I hear what you are saying. I would like to help you. Just tell me what would make you happy. And you know, the very interesting part is that normally they don't even know what would make them happy because they just want to be heard and whatever you say is just triggering. Another thing, another thing. So I learned to stop the big complainers. Just, yes, I see I understand what you are saying and I really want to make sure you know like we're going to solve this problem today. So you know, like what would be or what would you like to see us? I think we.

Speaker 2 24:49

I think when I was pregnant and if if you've listened to our podcast before you know that I was crazy. As a pregnant woman, I Was very unreasonable. I think there was an instance where Adriana was moving and I decided to climb up in the back of a removal truck to have a Argument with fire, fully grown men. I was what nine and a half months pregnant and I got into argue about a bed. I climbed up in the truck and I think I was having. I was there was someone going on in the sun and Adriana was managing for me and I was ranting and raving and Adriana's just stood there and she's gone. Okay, all right, we can fix this. How would you like me to fix it? I'm like I don't know, just fix it. I had no idea.

Speaker 3 25:47

Yeah, and then you know, this can happen with our clients, it can happen with our team. You know, like, sometimes they just need to. You know, just, they just need to let it out. And yeah, it can be very, very unreasonable, but many times in the, instead of telling them what they need to do, it's actually Giving them the opportunity to.

Speaker 3 26:11

You know, all right, so what do you think is the solution? Like, what do you believe? It's our first solution in this situation and once that person being asked, they calm down right away. And then this is when they need to think about it. And I always say you know, like, if you don't know your answer right now, it's absolutely fine. You know, like, we can have this discussion tomorrow or next week. Like you can think about it, we will solve it together, that's not a problem. Like, I can understand, you are upset and you need to understand that. I want to make sure we're going to come up with a fair solution. So just feel free to say you don't have the answer right now, we can work out next time and it works.

Speaker 2 26:57

It's really, really works every time, every time.

Business Transition and Pricing Strategies Preparations

Speaker 3 27:01

Yeah, yeah. So I think you know, like, when it's when it comes to transitioning your, your business, this is when we need to think about. You know, people are going to rejecting us, so you need to prepare for rejections. You do need to prepare your team for rejections, and People are only get upset and confused about questions when they don't know what to say and they feel like, oh, you know, like I felt stupid or I felt so, like it was out of blue. You know, like I didn't know what to say.

Speaker 3 27:33

And if you prepare yourself and if you prepare your team, this transition is actually can be fun.

Speaker 3 27:39

It shouldn't be and it doesn't need to be difficult, but we making it by not preparing and not understanding how to do that transition. So, guys, if any of you out there, you know thinking about that day, you know that your business is not right and You're thinking about, well, how can I transform my business? It's all about preparation. So, start to work on yourself first, because your confidence is going to reflect your business, like, if you confuse, your whole business is going to, you know, mirror that confusion, your team, and then you're going to have all this complaining clients and once they complain, you won't have the patience and strategy to actually respond to the complaint. So it's just going to be our never-ending engagement, you know, and a power thing you know, like who is going to be right and who is not. But yes, you can transition your business out from very well right now and if you are not happy, and it can be done in a way that the last Damage is going to be caused to your business.

Speaker 2 28:52

And so if you are wanting to transition and you don't know where to start, you're always welcome to book in an insight session with Adriana and myself and we will actually talk through with you and give you some starting points. Or if you do know where you want to start, and that happens to be on your pricing, we have our upcoming retreat, so I will tell you a little bit about it and then I'll let Audrey take over. So it will be two days. The tickets are on sale now and we will be reviewing your true breakeven budget. So in this budget, we will look at things like your cost of business, but also, especially if you've got a team and you think you know what, I do want to pay them more because I want to motivate them and give them something to work towards and create, you know, a reward structure, the first place that you need to look at if you want to reward your team, whether it's to do team building activities, whether it's to do giving them different scales for growth and development, for training if you want to give them more training, we need to start. You need to look at your breakeven budget and find out how much you can afford and if you can't afford it, all right, how much more do I need to be making? And then you go from how much more I need to be making is okay. How can I make this extra revenue? Then we turn around and we look at okay, well, where are you losing money? And these are the things that we're going to be looking at in the retreat. We're going to look at what's profitable and what's not, so you're going to know where to stop sinking money. A lot of people will put a whole heap of money into marketing, but they're not even looking at how much money they're getting back on the return of that. So we have a look at that in your budget. So we and we look at what's profitable and what's not.

Speaker 2 30:43

So, whether it's a service that you're offering or whether it is, you know something else like marketing, where we will help you calculate your prices based on your budget. 80% of the salons I'd say even closer to 89% of the salons that we speak to their pricing is not right, isn't it? And that's being generous. That's being generous, and usually the ones that have got their prices right it's just because they've done a good guess. It's not through, it hasn't been through, they've done it the right way. It's generally being that they've done a really good guesstimate.

Speaker 2 31:22

So we'll look at the prices and soon as we look at your prices, that's the first place that you're going to end up making more money in your business and that can be up to, you know, like we've seen at over $100,000 just by fixing your prices. So we'll show you that. Then we'll also look at the outside of the box offers. So if you do have packages that you like to offer, then we'll have a look at how to offer those so that they're a financially viable package that has a good rate of return and a plan to keep people coming back so that you stay, so that they stay engaged. It's not just a one hit wonder where they come and then they leave.

Speaker 2 32:00

Then we're going to show you how to implement your price increase. So Adriana is going to break it down into steps and she's going to show you how to prepare your team so that your team are able to answer those tough questions and that your team feel like they're part of the change and that change where the business is making more money, the team gets to make more money and the team gets to do you know more training and things like that. So having your team as part of your break even budget and educating them on that will open up the doors for so much change within the culture. It's amazing. So on day one, adriana will be looking at stress management and self care as a business owner. That's really important because if you don't put your oxygen mask on yourself first, you can't help anyone else. We'll look at oh, we'll be doing some hot seats. Adriana, do you want to tell us a little bit about how you hold the hot seat and what you do?

Speaker 3 32:58

Yes, absolutely the other thing that I wanted to mention. So this is our two days virtual retreat, so you don't need to leave your location, so you can do it from home or wherever you are. It's actually very flexible. It's all going to be recorded. You're going to have a certain time of eye labor for you to watch the recordings and you can jump in and out. You know, like in our last retreat we had Salon owners who could come a little bit later. Some had to go, you know like during the day, and then, you know, just let them came back. So it's very, very flexible. But what I wanted to talk about, can you remind me what I wanted to?

Speaker 2 33:38

talk about. You're going to tell us about the hot seat. How do, what do we do with the hot seat?

Speaker 3 33:43

Yeah, so I think the most valuable or one of the most valuable part of this retreat is really that we going to have and we planned enough time for you guys to give feedback so you can actually submit to us your breakeven price in calculator, and there is a dedicated time during that two days. Day one and day two has dedicated time when we're going to choose and you can actually choose to become one of the hot seat Person or business and we're going to go through detail one by one and they're going to give feedback. So it's all interactive. You can ask questions. Actually, when I'm going to go through your hot seat, your break even or your Pricing, and you are online with us. We actually going to share the screen with you so you can ask questions is going to be just like a coaching session with nothing different. I will tell what I find, I will ask questions, I will give you some ideas, some suggestions, and also we always going to make sure that end of the day will leave plenty of time for Q&A and also business discussion.

Speaker 2 35:05

That ends up being one of the best tools, I think, is when people can ask their questions, because I know whenever we've done Virtual retreats or virtual classes and that is, that it's great to sort of hearing someone talk. But to actually be able to get in there and ask your question, specific for you, and getting someone to help you with your specific Problem or your data or your business, you know it makes the biggest difference. So we will have hot seats on day one and day two. We you will have a calculator. We will give you a calculator and a business budget tracker, business break even budget calculator. That's what I'm trying to say. So you will have those to keep and you'll be able to use those forever and reuse them every year, every six months, whenever your break even needs to change. Then you can go through, you put a couple of numbers in and it gives you all your new prices. That also will show you exactly what Services or classes because we have a specific one for Pilates studio, so we they're very unique to each industry and you can see what classes or what services are actually making money and what's costing you money and sometimes it's a big surprise will also go through.

Speaker 2 36:26

And On day two, I just going to have some conflict resolution Techniques. So, whether it's a team member or we've been talking about sort of the conflict stuff, now she's actually going to give you the techniques. Then we will create your pricing strategy and and to calculate your final new price list. So you are actually going to walk away with your tangible, priceless and then the final thing that we do is how to implement that new pricing strategy. So you're actually going to have a business pricing plan strategy. You, you're going to have your very own one. It's not going to be just, you know, talking about it. You're going to have that tangibly there and we will have a. Adria will be talking about overcoming objections and using those strategies as well. Now, all of this is usually it's without the guesswork or guilt and it's usually for 1499. I do. How much is it? 799.

Speaker 2 37:30

Yeah, yeah 799 for the two days. So, if I think, when we did a little Go with one of the retreat members, I think we ended up saying for that 799, there was almost 10 times return on the investment from I think it was Josie, wasn't it? Yeah, so it's like okay, excellent, we made it. We made a massive impact in two days. I like that.

Speaker 3 37:57

You come as a business owner with you know, like, just like this, you know Confused and not knowing, and then when you leave, you leave. You know like your body language is changes and it's something in your hand. Then you know you can go away tomorrow and you can start to implement everything. So it's really good, it's very valuable, but I think the time is up for this as I'm is up, so we've got the Addresses on the bottom of the screen.

Speaker 2 38:28

Now I'll always get this. I stumble every time we say that at the end of every time. Focus, gdtcom, slash retreats with an s and a tree will do the handle.

Unlocking Business Potential Beyond the Mirror

Speaker 3 38:41

Yeah, so you can find us on tiktok, on Instagram and Facebook, and the handle is at focus gdt. And we are on YouTube with our podcast beyond the mirror, and the handle is at beyond the mirror. So it's very easy to find us guys and we are looking forward to the next episodes in also just why we are here. If you go to our website and if you want us to talk about different subjects in our website, if you go on their Podcast episodes, then you will be able to ask questions from us. So, whatever question you have, we cannot rest it and we can talk about it. All right, that's us. We'll see you next time. See you next time, bye.

Speaker 1 39:34

Well, that was beyond the mirror. Thank you for being a part of this exhilarating adventure. Join Andrea Jody next week, as they continue to help you unlock the true potential of your business so you can leave your limitations behind and embrace the endless possibilities that lie beyond the mirror. And if you have a burning question that you'd like to feature as a guest on this podcast, just leave us a message at the podcast page at focus gdtcom. So until next time, keep pushing boundaries, keep thriving and always remember that your success is right here, right now, beyond the mirror.