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Ever wondered what happens to all that valuable customer data when your audience interacts with your brand on TikTok or Instagram? It disappears into the social giants' algorithms, leaving you paying more for less engagement and limited insights. 

This is exactly the problem Rahul Sheth set out to solve with Genuin, a revolutionary platform that gives brands their own white-label social media experience.

Drawing from his impressive background spanning multiple successful tech ventures—DigitalOcean, SoCure, and Carbine—Rahul has created technology that allows any brand to integrate a TikTok-like vertical video feed directly into their website or mobile app. 

The results are striking: users spend an additional 16.4 minutes engaged with brands' content, all while the companies collect valuable first-party data about their customers' preferences and behaviors.

The beauty of Genuin's approach lies in its ability to keep the entire customer journey within the brand's ecosystem. Rather than sending potential customers off to research products on Google or watch reviews on YouTube, brands can now host all this discovery content in-house. 

For retailers like Walmart or consumer brands like Nike, this means deeper connections with customers, more personalized experiences, and ultimately, better conversion rates. 

As Rahul explains, "We are transforming the cost into revenue" by giving brands unlimited inventory for video content that would otherwise be pushed to external platforms.

Looking toward the future, Genuin aims to democratize social media by creating a network effect across hundreds of brands, allowing them to share audiences in relevant, targeted ways. 

Whether you're a massive retailer or a startup launching your first product, Genuin's platform offers something revolutionary: control over your audience and ownership of your customer relationships in a world where both have become increasingly rare.

Want to learn more about regaining control of your brand's digital presence? Visit megenuine.com or connect with Rahul directly on LinkedIn to discover how your company can build its own social media experience.

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Sam Walton's legacy has evolved far beyond big-box discount stores into a technological powerhouse that few consumers fully recognize. 

Host Andy Wilson sits down with Kim Souza, a veteran journalist on the Walmart beat, to explore some of the retailer's latest developments.

The "Who Knew" marketing campaign reveals what Walmart has become - a company capable of delivering goods via drone in 30 minutes, employing artificial intelligence shopping assistants, and building alternative revenue streams through advertising and data ventures.

During Walmart's recent shareholders meeting and associate celebration, leadership showcased a remarkable balancing act between technological advancement and human investment. 

While competitors focus primarily on automation, Walmart pours billions into employee development programs that transform store associates into well-paid technicians. Their Associate to Tech program represents this philosophy perfectly - six weeks of training followed by apprenticeship that can elevate workers into $70,000 roles, fundamentally changing lives while building loyalty. 

The retail giant's strategic evolution extends to capturing the next generation of shoppers. With the upcoming Weekend Academy apparel line targeting 8-10 year old "Gen Alpha" consumers and AI shopping assistant "Sparky" catering to digitally-native shoppers, Walmart positions itself for decades of growth. 

Their acquisition of Vizio and expansion of advertising businesses provide insulation against market pressures like tariffs while enabling continued price competitiveness.

Perhaps most telling is Walmart's new Northwest Arkansas campus - a physical manifestation of their future-focused mindset designed explicitly for productivity and collaboration. 

Their Global Security Operations Center epitomizes this forward thinking, monitoring potential disruptions worldwide and enabling rapid response to disasters, often arriving before government agencies. Despite the nostalgia of leaving their original headquarters, the new facility embodies what Sam Walton valued most: listening to people and empowering them to serve customers better.

Want to experience the retail revolution firsthand? Visit Bentonville to see how Walmart is redefining what's possible in retail while staying true to its people-first roots. What aspect of Walmart's transformation surprises you most?

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What if the future of retail is already happening somewhere else in the world? Nick Harbaugh, known to many as "The Retail Nomad," takes Scott Benedict on a fascinating journey through global retail landscapes, challenging American retail assumptions with every border he crosses.

Having traveled to 30 countries documenting retail at the street level, Nick shares eye-opening observations about how innovation flourishes in unexpected places. 

From Bangkok's massive high-tech malls where traditional payment methods have been completely replaced by seamless "Just Walk Out" technology to Latin American markets where personal customer service creates intimate shopping connections, the conversation reveals how diverse retail can be around the world.

"I felt like Fred Flintstone walking into the Jetsons," Nick remarks about his experiences in Southeast Asian retail environments, highlighting how some international markets have leapfrogged the United States in retail technology implementation. 

We explore how cultural differences significantly impact everything from store design to merchandising approaches—even the definition of "fresh food" varies dramatically across markets.

The discussion unveils ingenious solutions to unique market challenges: how retailers in Costa Rica overcome the absence of formal street addresses, or how Brazilian malls integrate supermarkets, post offices, and banks to serve populations without personal vehicles. 

These necessity-driven innovations offer valuable lessons about customer-centric thinking that could benefit American retailers.

Nick emphasizes that forward-thinking about design, materials, and maintenance becomes crucial when operating internationally, and leaves us with a powerful insight about retail's future: those who fail to seamlessly integrate technology with exceptional customer experiences risk becoming "the Blockbusters or Radio Shacks of the world."

Join us for this global retail exploration and discover where tomorrow's innovations are already happening today. 

Follow Nick's adventures on YouTube by searching for "The Retail Nomad" or connect with him on LinkedIn.

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Ever wonder why your size is never on the rack when the website says "in stock"? That frustrating disconnect between what retailers think they have versus what's actually available has plagued the industry for decades—until RFID technology changed everything.

In this revealing conversation with retail veteran Mike Graen, we explore how a single technology implementation transformed Walmart's apparel business and set new standards across the retail landscape. 

With 42 years of experience spanning Procter & Gamble, Walmart, and consulting roles, Mike provides a masterclass in how technology adoption must be driven by customer needs, not the other way around.

The journey began when Walmart's apparel department faced exclusion from the company's growing curbside pickup services due to notoriously inaccurate inventory. With inventory accuracy hovering around 60% (meaning 4 out of 10 items shown as available actually weren't), the customer experience was suffering. 

When RFID was finally implemented, it revealed actual inventory was 30% lower than shown in systems—a sobering reality check that ultimately led to better customer experiences and increased sales.

What makes this story particularly valuable is how it demonstrates the critical importance of cross-functional leadership. This wasn't just a technology project—it was a change management initiative requiring buy-in from merchandising, store operations, IT, and suppliers. The implementation transformed not just inventory accuracy but how teams worked together across traditional organizational boundaries.

Looking ahead, Mike shares exciting possibilities for retail technology: truly frictionless checkout experiences, AI-powered inventory management, and a future where store associates are freed from data collection tasks to focus entirely on customer service. 

Whether you're a retail professional, technology enthusiast, or curious consumer, this episode offers valuable insights into how businesses can successfully navigate technological transformation.

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What happens when you apply CIA intelligence-gathering methods to America's trucking industry? 

Ryan Joyce, former intelligence operative turned freight tech entrepreneur, has created something extraordinary with GenLogs—a nationwide network of roadside cameras that's revolutionizing how companies track, validate, and secure freight transportation.

The system is disarmingly simple yet profoundly impactful. Cameras placed along major highways from Pennsylvania to California capture images of every commercial vehicle that passes by. 

Advanced AI extracts identifying information in real-time, enabling passive tracking of truck movements across the country without requiring driver participation or specialized equipment. 

The results are transformative: missing trailers found in seconds, fraud schemes exposed, and unsafe carriers identified before they can cause accidents.

The statistics are sobering. One insurance provider reported that 43% of their claims now involve fraud or theft, costs that ripple throughout the entire supply chain. GenLogs offers a powerful countermeasure by providing objective validation of carrier identities and movements. 

In one compelling example shared during the interview, Joyce described how his team uncovered a carrier that continued operating a truck four hours after being placed out of service for dangerous brake issues—the same violation that had tragically killed Joyce's own grandfather years earlier.

Beyond security, GenLogs provides unprecedented lane intelligence, helping shippers identify qualified carriers they never knew operated on their lanes. This expanded competition drives better rates and service levels. T

he platform even allows users to examine carriers' equipment quality and strap work for flatbeds, offering insights that were previously impossible to obtain without physical inspections.

 "GenLogs 2.0" will enhance capabilities from fleet-level to VIN-level data, unlocking even more granular insights about carrier compliance and safety. For shippers concerned about potential liability from carrier violations, this intelligence could prevent the next $100 million lawsuit from a preventable accident.

Ready to transform your transportation visibility? Visit GenLogs.io today to find lost assets (free for up to three recovery attempts) or book a demo to experience this groundbreaking technology firsthand.

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Some people leave footprints that shape an entire community. Cameron Smith was one such individual—a visionary who transformed Northwest Arkansas's business landscape through genuine connections and a commitment to elevating others.

Our milestone 100th episode brings together Wayne Callahan (former leader at SC Johnson and Heinz) and Eric Howerton (entrepreneur and founder of Podcast Videos) to celebrate Cameron's extraordinary legacy. 

Their personal stories reveal how a pharmaceutical recruiter who "knew literally nothing about retail" in 1995 became an indispensable cornerstone of the supplier community through curiosity, authenticity, and relentless relationship-building.

What made Cameron special wasn't just his business acumen but his genuine approach to people. As Wayne recalls from their early friendship, "Cameron did a nice job understanding the cultures of companies," helping build teams that won Vendor of the Year seven times for SC Johnson. 

Eric shares how Cameron would call him unexpectedly just to check in: "That meant so incredibly much to me... he was attentive and legitimately did what he said he was going to do."

Beyond his professional achievements, Cameron's community impact stands as his most enduring legacy. From his significant involvement with the Cancer Challenge to his co-founding of Doing Business in Bentonville, he embodied servant leadership. 

As the podcast continues his vision—now reaching audiences in over 100 countries—we remain committed to demystifying omni-channel retail through trusted, authentic content.

Whether you're part of the Northwest Arkansas business community or joining us from across the globe, this episode offers powerful insights on leadership, community-building, and creating a legacy that outlasts you. 

Subscribe to Doing Business in Bentonville and join our mission to advance omni-channel retail while honoring the values Cameron Smith instilled in all of us.

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Trust, time, and transparency form the backbone of the most successful business partnerships in retail. 

Drawing from 35 years of working together, Terry Trofholz and host Deanah Baker unpack what makes supplier-retailer relationships truly effective in today's complex business environment.

They begin by acknowledging a challenge many businesses face: with increased responsibilities and the pressures of omnichannel retail, finding time for meaningful collaboration has become harder yet more essential than ever. Both veterans share candid observations about how the fundamentals of business relationships haven't changed despite the evolving landscape.

The conversation dives deep into what builds trust between partners. When a supplier takes on a major program, they're essentially being entrusted with a significant portion of the retailer's success—affecting sales goals, department performance, and even personal compensation. This responsibility creates a natural alignment of interests: suppliers succeed when retailers succeed, creating a virtuous cycle of growth.

Perhaps most valuable are their insights into navigating challenges. From late deliveries to underperforming products, they discuss how transparent communication—especially delivering bad news promptly—distinguishes exceptional business partners. Terry shares a compelling story of facing a potential business crisis when losing a major licensing agreement, and how Walmart's collaborative approach helped transform that challenge into an opportunity that ultimately doubled their business.

The retail veterans make clear that strong collaboration doesn't mean avoiding tough negotiations. What it does mean is building enough mutual understanding and respect that both sides recognize their shared interests in long-term success. As the retail landscape continues to be dominated by giants like Walmart and Amazon, those retailers who can optimize their supplier partnerships gain a critical competitive advantage.

What's your experience with business collaboration? Have you seen the benefits of investing in strong partnerships? Share your thoughts and join the conversation.

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The digital marketing landscape has transformed dramatically, with brands pivoting from traditional tactics to sophisticated digital strategies across platforms like email, social media, search, and retail media. But how can brands—especially smaller ones—effectively navigate this complex ecosystem without massive budgets or specialized teams?

Shaun Brown, founder and CEO of BirdDog, joins us to reveal the strategies that are democratizing digital marketing success. With over 20 years of experience working with global CPGs and deep expertise in performance media, Shaun identified a critical gap in the market: while big agencies excel at brand-building and performance shops master channel optimization, few understand how to leverage the game-changing 1P data now available through retail media networks.

What makes this conversation particularly valuable is Shaun's focus on making sophisticated marketing capabilities accessible to brands of any size. While enterprise clients command attention, thousands of small and mid-market brands struggle to compete effectively in digital spaces. BirdDog's mission—to help these brands access and utilize the same data, technology, and AI tools as their larger competitors—represents a significant democratization of digital marketing power.

Shaun challenges conventional wisdom throughout our discussion, arguing that traditional metrics like ROAS and TACOS should take a backseat to incrementality and new-to-brand acquisition. His advice on product detail page optimization before media spend, his insights on the consolidation of retail media networks, and his refreshingly straightforward "boring wins" philosophy provide actionable guidance for marketers at every level.

Whether you're managing digital marketing for a Fortune 500 company or a small challenger brand, this episode delivers a master class in how to find and convert the audiences that matter most in today's digital marketplace. Listen now to discover why, as Shaun puts it, "every dog has its day—and so should every brand."

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Four Walmart veterans with a combined 126+ years of experience gather to reveal how the legendary Saturday Morning Meeting became the cultural cornerstone that transformed American retail forever.

The conversation feels like stepping into a time machine to witness retail history firsthand. Andy Wilson hosts Arthur Emmanuel (38 years at Walmart), John Reeves (22 years), and Dallas Dobbs (36 years) as they share intimate stories about the weekly gathering that Sam Walton himself called "the very heart of Walmart culture."

What made these meetings so powerful? The veterans explain how they created a competitive advantage - while other retailers took weekends off, Walmart leaders gathered every Saturday morning to share insights, celebrate heroes, address weaknesses, and communicate strategy. By Monday, store managers had already implemented changes while competitors were just starting their week.

The unpredictability kept everyone engaged yet slightly nervous. Sam might suddenly sit at your table and ask about your department's numbers. Executives and buyers came prepared with "cheat sheets" of metrics, knowing they might be called upon without warning. The meetings balanced serious business with entertainment - from talent shows to Easter hat parades - creating an atmosphere that kept hundreds of managers returning each week with enthusiasm.

Most importantly, these gatherings reinforced principles still guiding Walmart today: listening to store associates ("Our best ideas come from clerks and stock boys"), maintaining strong supplier partnerships ("be firm but be fair"), and focusing relentlessly on merchandise excellence through programs like VPI (Volume Producing Item).

Whether you're a retail professional, business leader, or someone fascinated by how America's largest company was built, these firsthand accounts offer priceless insights into how culture becomes a competitive advantage. What leadership principles from Walmart's golden era could transform your organization today?

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Terry Trofholz takes host Deanah Baker on a fascinating journey through five decades of retail evolution, offering rare insights from both sides of the desk—as buyer and seller—during some of the most transformative periods in American commerce.

Beginning in 1973 as a buyer's assistant in Omaha, Terry's career trajectory mirrors the massive shifts that reshaped how Americans shop and how products reach consumers. 

He vividly recalls when iconic brands like HealthTex and Levi's manufactured entirely within the United States, witnessing firsthand as globalization gradually decimated domestic production until less than 2% of apparel remained American-made. 

As he explains the complex factors behind this shift—from labor costs to government subsidies—Terry offers nuanced perspective on whether reshoring is feasible and what a "Western Hemisphere" approach to manufacturing might look like.

The conversation provides an insider's view of how mass merchants revolutionized retail through everyday low pricing strategies, with Terry recounting candid conversations from the 1980s when suppliers first grappled with Walmart's disruptive business model. 

Equally illuminating are his reflections on sustainability innovations at Interdeco, where cutting-edge technologies now transform manufacturing waste into new products through regenerated cotton processes and facilities powered by renewable energy.

Perhaps most valuable is Terry's account of the COVID-19 pandemic's impact on retail, delivering a masterclass in how the industry navigated unprecedented challenges. He details the overnight acceleration of e-commerce adoption, growing approximately 50% between 2019-2021, and the subsequent scramble as companies adapted distribution systems designed for truckload shipments to handle individual orders. 

The resulting omnichannel transformation forever changed merchant roles, requiring them to simultaneously manage exponentially more SKUs across multiple platforms.

Want to understand how American retail reached its current state and where it might be heading next? Listen to this conversation with someone who didn't just witness the evolution—he helped shape it.

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Meet Generation Alpha – children born after 2010 who are already reshaping retail landscapes globally. In this eye-opening conversation with Madison McBride, senior analyst at McMillanDoolittle and member of the Young Ebeltoft Group, we uncover surprising insights about tomorrow's power consumers.

While you might assume these young consumers are too young to matter yet, the data tells a different story. With over 80% of Gen Alpha already wielding pocket money and significant influence over family purchasing decisions, they're not just future customers – they're present ones. What's particularly fascinating is that despite being the first generation raised entirely in a digital world, Gen Alpha actively seeks meaningful in-person shopping experiences.

The research, spanning 6,000 respondents across 15 countries, reveals this generation's unique shopping behaviors and brand expectations. They engage with companies through non-traditional channels like gaming platforms, social media, and influencer content. Brands like Claire's, Chipotle, and Allo are setting new standards with interactive experiences that seamlessly blend digital and physical worlds.

For retailers and brands, the message is clear: building authentic relationships with Gen Alpha today is essential for future success. This requires creating compelling in-store excitement, fostering genuine connections through partnerships, producing engaging short-form content, and developing seamless technology integration across all touchpoints.

Ready to prepare your business for retail's next frontier? Discover the complete Ebeltoft Group Gen Alpha study and position your brand to thrive with tomorrow's consumers.

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Bentonville, Arkansas has become an unexpected hub for global supply chain innovation. At the Plug and Play event downtown, innovators, corporate leaders, and venture capitalists gather to tackle some of the industry's most pressing challenges.

Josh Saffran opens by explaining how Plug and Play connects corporations facing supply chain challenges with startups offering innovative solutions. With 400 attendees and keynote speaker Shelley Simpson of JB Hunt, the atmosphere buzzes with possibility as entrepreneurs and industry giants share a single space.

The conversations throughout the day reveal a common thread - artificial intelligence is transforming supply chain from warehouse floors to corporate boardrooms. 

We meet Devin Bhushan from Squint AI, whose technology lets companies record factory operations on video and automatically generate step-by-step guides with augmented reality assistance. 

Kate Powell shares how Tyson Ventures is seeking AI innovations through their annual Demo Day competition, while international investor Meir from Maniv VC hunts for entrepreneurs with fresh approaches to breaking into fragmented markets.

Perhaps most memorably, supply chain expert Dr. Matt Waller describes his "Supply Chain Hot Wings Challenge," where executives from JB Hunt and Tyson Foods answer technical questions while consuming increasingly spicy chicken wings. As he puts it, both supply chain management and hot wings "require strategy, resilience, and a willingness to cry in front of other people."

Despite the technological focus, every speaker emphasizes the continued importance of human expertise. 

Alex Rhodeen from Georgia Tech's ATDC reminds us that while AI brings tremendous value, "supply chains are still going to be human-dependent." The future isn't about replacement but enhancement - making complex jobs easier through thoughtful innovation.

Dive into these back-to-back snippet interviews with attendees, and enjoy yhr special on-site bonus epsiode from DBB!

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Are you ready to learn how to successfully sell your products on Walmart's extensive marketplace? This episode features insightful discussions with Lane Carruth from SellCord as we unravel the secrets to getting your products into one of the largest retail spaces in the world. 
Whether you're new to selling or a seasoned entrepreneur seeking to expand your reach, this episode offers practical strategies and expert insights to guide your journey. 
Lane shares her experience as an expert in Walmart's unique selling landscape. We explore the best practices for product optimization, including the essential factors that affect visibility on Walmart's platform compared to others like Amazon. 
You'll discover the importance of refining product listings, understanding the algorithms, and adapting your marketing strategies to meet the evolving expectations of today’s omnichannel consumers.
In this engaging conversation, we also discuss initiatives like Walmart's Open Call program, which gives new and innovative brands a pathway to success. Lane explains how to leverage these opportunities effectively for launching your products and growing your business. Tune in now to equip yourself with the knowledge that can help make your products successful on Walmart!
Join us on this journey to transform your business dreams into reality by mastering Walmart's ecosystem. 
Don't forget to subscribe, share your thoughts, or leave a review to connect with us and keep the conversation going!

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What happens when you combine cutting-edge AI with proven learning science? Sasha Seymour, a former UNC basketball walk-on turned entrepreneur, reveals how his company Learn to Win is revolutionizing workforce training across industries.

The traditional approach to training—passive slide decks, outdated manuals, and knowledge stuck in subject matter experts' heads—simply doesn't deliver results in today's rapidly evolving workplace. Learn to Win's AI-powered platform transforms static content into interactive learning experiences that dramatically accelerate time-to-productivity while reducing costly errors and turnover.

Sasha shares remarkable success stories from diverse environments: how Nolan Transportation Group cut onboarding time from six weeks to two while reducing new hire churn by over 30%; how Michigan Football used the platform hours before winning their national championship; and how manufacturing teams at Ping Golf maintain consistent quality standards across global facilities in multiple languages. 

With over $34 million in funding and clients ranging from the Seattle Seahawks to the Department of Defense (where they're certified for secret-level training), Learn to Win is addressing what Sasha calls "the last mile" of training—the critical, company-specific knowledge that can't be purchased off-the-shelf.

Perhaps most fascinating is how advances in AI are transforming the company's capabilities. Soon, training leaders will simply provide source documents and desired outcomes, with AI handling everything from content creation to competency validation. 

As workforces become increasingly deskless and distributed post-COVID, this approach to knowledge transfer represents not just an improvement on traditional methods, but a fundamental reimagining of how organizations build and maintain competitive advantage through their people.

Ready to transform how your team learns critical knowledge? Discover how AI-powered active learning could revolutionize your training approach.

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Dive into the world of e-commerce with Chris Sheldon, a veteran in retail media, as he explores the complexities of omnichannel strategies and global expansion. This episode covers crucial insights from his work at Podia, focusing on how businesses can successfully navigate the shifting landscape of online retail. Shelton discusses the necessity for a customer-centric approach, unpacking the evolution of omnichannel and its impact on how brands connect with consumers across various platforms.

Listeners will learn practical strategies for global market entry and the unique challenges businesses face when expanding beyond their home shores. Shelton sheds light on Podean’s innovative solutions that enable brands to thrive in diverse regions, utilizing expert insights to tailor their marketing efforts for each specific market. He further delves into the growing significance of social commerce, emphasizing the need for brands to adapt their strategies in response to the shifting consumer trust landscape, heavily influenced by social media and influencers.

As the episode wraps up, Shelton teases an exciting mini-series focused on omnichannel journeys, promising to equip retailers with essential tools for navigating the evolving dynamics of the industry. Tune in now to gain actionable insights that can help propel your business toward success in the ever-changing world of retail. Don't forget to subscribe, share, and leave us a review!

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Walmart retail veteran Deanah Baker steps into a new role at Doing Business in Bentonville, bringing three decades of transformational leadership experience to the podcast. 

As the former Senior Vice President of Omni-Channel Merchandising at Walmart, Baker offers unprecedented insights into navigating retail's most challenging transitions - from brick-and-mortar to omnichannel and beyond.

Baker's story is one of strategic vision and practical execution. During her 32-year Walmart career, she managed a $25 billion P&L while orchestrating massive transformations in how customers shop for apparel. 

From consolidating private brands to implementing game-changing RFID technology that revealed 30% "ghost inventory," her innovations fundamentally changed how Walmart serves its customers across physical and digital touchpoints.

What makes Baker's perspective particularly valuable is her focus on "navigating the gray" - making decisive moves despite incomplete information. 

"You have to be comfortable making decisions without knowing all the answers," she explains, revealing how successful retail leaders balance the certainty of customer-centricity with the ambiguity of transformation. 

Her implementation of the "Store of the Future" concept for apparel departments demonstrates how retailers can evolve their physical presence while embracing digital integration.

Baker's upcoming podcast series will feature respected industry leaders, beginning with Terry Truffles from Interdeco discussing how to maintain win-win supplier-retailer partnerships despite today's challenging business environment. 

Her story of learning the sock business from supplier Vic Stober exemplifies her leadership philosophy: stay humble, use intuition to build trusted relationships, and recognize that humility isn't weakness but "quiet strength."

Join us monthly as Deanah Baker shares the insights, strategies and leadership principles that transformed Walmart's approach to omnichannel retail - lessons that remain essential for anyone navigating today's rapidly evolving retail landscape.

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Retail is undergoing an exhilarating transformation, largely driven by the integration of omnichannel strategies and advanced technology. 

Entrepreneurial partners JS Bull and Eric Howerton join host Andy Wilson to highlight how businesses can leverage artificial intelligence to create a personalized shopping journey. 

We dive deep into the modern retail environment, where customers expect seamless shopping experiences across all platforms, and how AdFury, the latest AI-powered venture from JS and Eric, can scale advertising on retail media networks.

Eric and JS share their expertise on the future of shopping. They discuss how AI is not just a trend but a powerful ally in improving the relevancy and personalization of marketing strategies. 

Discover how brands and agencies can harness AI to ensure that they resonate with their target audiences while remaining competitive in a crowded marketplace.

We also explore the crucial relationship between agencies and brands, emphasizing how collaboration can enhance advertising efforts. With omnichannel retail complexity ever-increasing, understanding AI’s role in easing these burdens becomes indispensable. 

The trio shed light on simplifying processes, ensuring adherence to advertising guidelines, and enhancing the creative output.

The discussion circles back to how organizations can focus their efforts on ensuring that customers receive the products and services they desire, ultimately leading to enhanced loyalty and satisfaction.

Stay tuned as we provide valuable insights that not only illuminate the future of retail but also encourage innovative thinking. 

Subscribe, share, and leave a review so you won’t miss the latest trends shaping the world of shopping!

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Dive into the new era of adaptive retail in our latest episode, where we explore how the pandemic has reshaped the retail landscape and consumer expectations. Join Scott Benedict and his guest Andy Wilson as they delve into Walmart's groundbreaking report on adaptive retail, which reveals how digital convenience is merging with traditional shopping channels. Learn how retailers are leveraging technology to enhance customer experiences and meet their needs more efficiently than ever before.

Throughout the episode, we discuss the implications of adapting retail strategies to align with changing consumer habits. You'll hear about the trends driving today's shopping behavior, such as the growing importance of personalization, convenience, and technology integration. As consumers increasingly expect seamless transitions between online and offline shopping, understanding their demands becomes crucial for any retailer's success.

The conversation is packed with insightful anecdotes and practical tips for both large and small retailers looking to navigate this new shopping environment. As we look forward to the future, we encourage you to reconsider your own shopping habits and how they might evolve with these rapid changes in the retail world. If you find our episode valuable, don’t forget to subscribe, share, and leave a review!

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Supply chains are the backbone of effective business operations, and understanding this complex system can greatly benefit any professional in the industry. In this engaging episode featuring Nick Gowen, Vice President of 360 Box at JB Hunt, we delve into the evolving landscape of logistics and how one of the industry's leaders adapts and thrives amidst challenges. 

Nick shares valuable insights into the operational strategies that define 360 Box, emphasizing a unique blend of traditional trucking techniques and emerging industry standards. His firsthand experiences illustrate the critical importance of agility and customer-focused leadership in navigating supply chain disruptions, particularly highlighted during the pandemic. Discover how open communication and a people-first mindset significantly enhance customer relationships and operational success.

Listeners will learn about the innovative practices JB Hunt employs to ensure efficiency, including the integration of external capacity to meet the increasing demand for reliable freight movement. The episode also highlights Nick's personal journey through various roles within JB Hunt, showcasing how his persistence and dedication contributed to the company's growth. 

Throughout our conversation, Nick reinforces core values such as integrity, respect, and excellence, which underpin JB Hunt’s operations and drive their enduring success. By focusing on these principles, companies can foster strong relationships with their employees and customers, crucial for sustained growth in today’s competitive landscape. 

Join us for this insightful exploration into logistics and supply chain management—whether you're a seasoned professional or new to the field, there’s something valuable for everyone. Subscribe to our podcast for more insightful discussions, and let us know your thoughts on this episode!

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DBB's Andy Wilson sits down this week with Brendan Howell, the visionary behind a movement to reshape the warehousing industry with an innovative model that promises flexibility and efficiency.

Forget about long-term leases; Brendan discusses how Loloft enables businesses to secure warehouse space in just one day, catering to both small entrepreneurs and big names like HelloFresh.

He shares insights into creating last-mile logistics hubs that streamline operations and boost delivery efficiency, proving that the traditional warehousing model is ripe for transformation.

The logistics landscape is evolving: Brendan and Andy explore how Loloft is transforming spaces, including a former call center in Phoenix, into modern logistics hubs that emphasize practicality and aesthetics.

From advanced supply chain strategies to repurposing suburban offices with ample parking and HVAC systems, Brendan reveals how Loloft is anticipating the future needs of both the e-commerce sector and consumers.

Andy and Brendan also dive into the potential addition of amenities like cold storage to meet the demands of quick commerce.

Brendan also shares how a strong company culture, where team members embrace equity and community, fuels their success.

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Unlock the future of retail with our insightful  Digital Front Door discussion featuring Alex Walderman and Tim McCracken from the Solum Group. 

Discover how electronic shelf labels are reshaping the shopping landscape by bridging the gap between physical and digital retail experiences. 

From operational efficiencies to enhanced customer engagement, Tim, Alex and host Scott Benedict explore the multifaceted benefits of ESL technology and how it serves as a dynamic tool for retailers looking to innovate and excel.

Join us the trio uncover the revolutionary applications of ESLs beyond mere price displays. Imagine a world where grocery shopping is seamless, with digital signage guiding your decisions and personalized offers enhancing your journey. 

Alex and Tim walk us through the integration of ESLs with retail media strategies, showcasing how this technology personalizes shopping experiences and strengthens consumer relationships. They delve into real-world scenarios where ESLs transform the decision-making process, linking online browsing habits with in-store purchases.

Furthermore, we journey into the broader implications of personalization technology across industries such as automotive and healthcare. Learn how ESLs guide customers to specific products and simplify inventory management in hospitals, promoting efficiency and satisfaction. 

The conversation highlights the evolving landscape of retail, emphasizing the potential for collaborative innovation as the industry continues to unveil new business benefits and opportunities for growth. Join Doing Business in Bentonville and the Digital Front Door series to uncover how ESLs are not only changing retail but potentially every sector they touch.

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Have you ever wondered how a shift towards servant leadership could revolutionize your team's performance? 
Let's take that thought further and explore the compelling world of high-performing teams with the guidance of Andy Wilson and guest Celia Swanson, whose wisdom is rooted in her book's powerful insights. 
Together, Celia and Andy unravel the core elements of leadership—impact, influence, and inspiration—and their indispensable role in nurturing a successful team dynamic. Their conversation spans the globe, inviting listeners to exchange experiences and learn from the diverse narratives that illustrate the spectrum of team environments, from the most harmonious to those fraught with challenges.
Reflecting on the lasting influence of Don Soderquist's tenure at the Soderquist Center for Leadership and Ethics, the discussion underscores the significance of purpose, clarity, and psychological safety in laying the foundation for a legacy that continues to guide businesses today. 
 Soderquist's legacy provides a backdrop to our examination of what it truly means to empower rather than control, and how inspiring leadership can catalyze a team’s potential. 
Celia and Andyalso dissect Howard Guttman's high-performing team model, prompting you to identify your team's development stage and equip you with actionable strategies to nurture accountability, drive high performance, and celebrate collective victories.

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Phil Shellhammer is back with Andy Wilson, and he's bringing some amazing insights from the University of Arkansas's Office of Entrepreneurship and Innovation. 
Get ready to hear about groundbreaking initiatives like the Greenhouse Outdoor Recreation Program that's nurturing early-stage outdoor recreation companies across Arkansas. Plus, discover how the Entrepreneurial Law Project is creatively combining the talents of law students with pro bono services to provide essential legal support to budding entrepreneurs.
In Bentonville, excitement is building as a new state-funded cycling accelerator is set to revolutionize the cycling industry.
Andy and Phil explore how this initiative plans to immerse ten high-growth companies within the local community, culminating at the highly-anticipated Bike Fest. 
They'll also take a look at how the Arkansas Business Resource Hub is becoming a critical digital lifeline for entrepreneurs and check out the robust programming at the University of Arkansas, like the transformative New Venture Development course and the Startup Village, all of which are equipping students with the skills to thrive in their careers.
The next generation of leaders is being shaped right now in Arkansas, and you won't want to miss how students are tackling real-world issues at the McMillon Innovation Studio. 
From the exciting potential of a lithium boom in South Arkansas to the importance of mentorship and community involvement, this episode is a celebration of innovation and growth. Join DBB in supporting Phil's mission to cultivate the future leaders who will make a lasting impact in Arkansas and beyond.

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Discover how access to capital can transform your business journey with insights from Rohit Mathur, CEO of Bridge Marketplace. 
Rohit joins Scott Benedict break down the barriers small and medium-sized businesses face in securing the right financing and reveal practical solutions to manage working capital effectively. 
With Rohit's expertise, you'll learn about innovative tools that simplify the lending process, empowering you to focus on growth rather than grappling with financial quandaries.
Scott and Rohit explore the dynamic world of small business financing, highlighting the significance of planning your financial needs well in advance. Hear about the role of Community Development Financial Institutions and their favorable lending terms for emerging brands. Be inspired by success stories that underscore the importance of transparency and honesty in financial dealings, offering invaluable lessons for navigating the competitive market landscape.
Prepare your business for retail growth success with actionable advice on accessing capital and choosing the right lenders. Steer clear of high-interest pitfalls like merchant cash advances by understanding their long-term impact. Equip yourself with the necessary documents, craft a compelling business narrative, and start the funding process early. With resources like Bridge Marketplace at your fingertips, you’ll be well-positioned to seize growth opportunities and succeed in this Digital Front Door episode from Doing Business in Bentonville!

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Discover the transformative power of servant leadership with Sam Dunn, as he joins Andy Wilson to dive into a profound journey from the halls of Walmart to the classroom at BYU's Marriott School. 
Sam and Andy's conversation is a treasure trove of insights for those seeking to inspire and guide with humility and integrity. Sam brings a wealth of experience, and together, they unravel the fabric of what makes a leader truly great, from the importance of setting clear expectations to the art of recognizing potential in others.
As they reminisce about the influential figures in their respective careers, like Fred Smith of FedEx and Al Johnson of Sam's Club, you'll feel the impact of their wisdom on Andy and Sam's own leadership philosophies. 
This episode isn't just about success stories; it's about the real-world application of leadership principles that can shape futures. They focus on the necessity of clear communication and the balance between ambition and guidance, illuminating the path for the next generation of leaders.
Ending on a heartfelt note, they duo share a story that captures the essence of values in action, as seen through the lens of Sam Walton's legacy and the compassionate decision of a Walmart vice president. 
These narratives reveal how attention to detail, mentorship, and a sincere desire to uplift others can leave an indelible mark on both individuals and organizations. Join Andy and Sam on this inspiring exploration of leadership, where the true measure of success is found in the growth and fulfillment of those they serve.