In this episode, host Jacqueline Frost talks to Frida Dhal, HRBP Global Controlling & Procurement, Signify.  

Frida shares how having a bubbly personality creates positive environments and how this can initially hinder professional perception. She explains how building trust enables honest feedback and support during difficult times like restructuring. She emphasises the importance of making team members feel needed, competent and respected.

Frida concludes with Karen Salmansohn's quote: " When it comes right down to it, whatever business you're in, you're in the people business. After all, people prefer to do business with people and companies they find likeable."