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Small Business | Big Insights
You’re busy. We know! We cut through the BS and give you straight talk advice whether you're a seasoned entrepreneur or just starting out. Small Business | Big Insights dives straight to the point on key topics and features interviews with industry experts and successful small business owners who share their deep insights. Tune in each month to gain new ideas and inspiration for your own business.
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Small Business | Big Insights
Pragmatic view to people management (with Andrea Bartlett)
Managing people for YOUR small business, join me with guest Andrea Bartlett, she has been Vice-President of People at Humi for 3 years. In this episode we talk in depth about how you can make sure that HR plays a pivotal role in nurturing your workplace and foster great employee experiences. Andrea has great tactical advice and real-world examples to help you enhance your Employee Experience and onboarding processes.
This episode is brought to you by Zenbooks.ca and emdashagency.ca
0:00 Introduction
2:15 Andrea Bartlett
3:35 Employee Experience Explained
7:45 Communication is Key
11:49 Onboarding Mistakes to Avoid
16:47 Measuring Experience Goals
21:38 Recruitment Process Investment
26:01 Personal Touch
32:04 The Humi Differentiation
34:25 Brought to you by Zenbooks
35:47 People & Profitability Balance
41:10 Metrics Trap
44:17 Caring without Carrying
48:21 Understanding your Business
50:52 Building in the HR Space
54:21 Emdash Sponsor
54:55 Next Episode Teaser
Andrea Bartlett
https://www.linkedin.com/in/andreabartlett/
References
Muriel Wilkins
https://hbr.org/2020/12/podcast-coaching-real-leaders
Emdash