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Small Business | Big Insights
You’re busy. We know! We cut through the BS and give you straight talk advice whether you're a seasoned entrepreneur or just starting out. Small Business | Big Insights dives straight to the point on key topics and features interviews with industry experts and successful small business owners who share their deep insights. Tune in each month to gain new ideas and inspiration for your own business.
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Small Business | Big Insights
Unlocking Small Business Potential with IT (With Jeremy Irving from IC360)
Small businesses should not shy away from new technology, but rather use it as a secret tool to drive employee and customer satisfaction and engagement. Jeremy Irving is the Managing Director and Senior Technical Analyst of IC 360 Solutions, a technology firm that helps small businesses. He is also a certified PMP (project management professional) and a cloud technology and digital transformation expert, with over twenty years of hands-on IT experience. Today, he shares his insights on cybersecurity, ChatGPT, Microsoft versus G-Suite, his personal views on work-life balance, and much more.
0:00 Teaser
1:10 Interview with Jeremy
8:10 Cloud solutions and security
12:56 Prevalence of cyber attacks
14:35 How can small businesses protect themselves
16:50 Microsoft VS G-suite
20:12 Leading with objectives
25:26 Design first, engineer second
25:46 Benefits and issues of AI
31:20 In-house VS outsourcing
34:40 Work-life balance
43:46 Get connected
44:37 Outro
Jeremy Irving
linkedin.com/in/jeremyirving
https://www.ic360.ca/
https://twitter.com/ic360solutions
