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Leadership and Innovation in Payroll: Interview with Wagepoint CEO Shrad Rao

Eric Saumure

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Shrad Rao is the CEO of Wagepoint, a payroll software designed for small businesses in Canada. The company, known for its friendly team, aims to make payroll simpler and less intimidating. Wagepoint serves over 25,000 customers and processes payroll for more than 200,000 employees each month. Under Shrad’s leadership, the company has grown to over 100 employees and is committed to diversity and inclusion. Shrad prioritizes a human-first approach and focuses on finding smarter solutions rather than working harder. He dismisses the concept of a "bias for action" and remains focused on customer needs and solving problems, without getting distracted by competition or trends in the marketplace.  

0:23 Welcoming Shrad 
4:25 Child-like VS Childish 
7:45 Simplify, simplify, simplify 
11:57 Elevator example 
15:25 Wealthsimple 
16:36 Background as financial analyst 
20:25 Facing competitors 
33:30 Equal partnerships 
36:45 Navigating change in FinTech 
43:08 Proudest accomplishment 
46:25 WageFest 

Shrad Rao, CEO Wagepoint 
https://www.linkedin.com/in/shradrao/ 
https://www.wagepoint.com/ 

WageFest—https://docs.google.com/forms/d/e/
1FAIpQLSfgzlA0YU2EE3K9_exCvXsCJ_GHv13SKKHFL4pMCTVkdibf8w/viewform 

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