For the fourth episode of Loylogic’s podcast, we’re joined by David Slavick, Co-Founder and Partner of Ascendant Loyalty, to discuss innovation in iGaming and Casino loyalty.

David is one of the world’s pre-eminent leaders in the iGaming and casino loyalty space and, with the discussion taking place shortly before the G2E event in Vegas, we focus on one of the hot topics at the event: how gaming companies can drive growth through loyalty.

Too often, gaming companies rely on what worked 10 years ago as the formula for recognizing and rewarding valuable players of their casino, or igaming enterprise. In short, complimentary meals, hotel stays and free tickets to shows, no longer do enough to truly demonstrate how important the player is to the business.

This episode provides insight into how best to achieve true emotional connections with players, in order to achieve a loyal bond that accomplishes retention, preference and advocacy – making it a must listen for anybody involved with player loyalty.

We’ll learn:

• What the hottest topics are in iGaming and Casino play
• The undeniable impact of Gen Z
• The common problems David is helping his clients solve
• The importance of feedback and measurement in building emotional attachment
• Why standing still with gaming loyalty is not an option
• The importance of personalization in rewards

To discuss any of the insights covered in this episode, contact Loylogic via www.loylogic.com or speak to David - david.slavick@ascendantloyalty.com / +1 724.316.7628 / www.ascendantloyalty.com