Leadership in Practice
The Leadership in Practice podcast, hosted by Gary Hughes, is for all leaders and managers in general practice and primary care. If you are in one of these roles, you’ll know how complicated and difficult it can be.
In each episode I’ll be discussing a business, management or leadership challenge, and I’ll provide ideas and tools to help you understand how you can be a better leader of your practice.
If you want to be a regular listener to the show the easiest way is to subscribe on
Apple Podcasts. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great ideas and advice to help you become a better leader of your practice.
Leadership in Practice
The skillset of the ideal Practice Manager
The role of a Practice Manager has changed greatly since I joined general practice in 2008. The responsibilities are varied, extensive and significant, and in any other sector they would be in the job description of a Managing Director or Operations Director.
The Practice Manager is running the business in every sense, and to succeed in such a fast paced, complex and demanding environment a broad range of skills is needed, and increasingly the support of a strong, dedicated and specialised team.
In this podcast I was privileged to be joined by Kay Keane to discuss:
- What do the responsibilities of the typical Practice Manager look like today and what are the essential skills and qualities needed to meet these?
- What are those special or additional skills and qualities that can set you apart as a Practice Manager?
- What skills and qualities will be the most important for the Practice Manager in the future?
And we each give one takeaway to help you with your development as a Practice Manager.
Kay Keane is a Practice Manager at Urban Village Medical Practice in Ancoats, Manchester, a unique practice having a standard contract, but also a contract to provide health care to the city’s homeless community. Kay is also a founding member and Director of The Institute of General Practice Management, Director and Trustee of the National Association of Link Workers, and she is regularly seen providing keynote speeches and chairing session at the leading primary care conferences.
The Leadership in Practice podcast, hosted by Gary Hughes, is for Practice Managers, Partners and all Leaders in general practice and primary care. If you liked this podcast you can find even more ideas and tools to help you improve your Leadership in my book Leadership in Practice and my blogs, both of which you can find at www.leadershipinpractice.co.uk.
If you need help with a leadership challenge, I’d be delighted to discuss this with you and you can contact me at gary@leadershipinpractice.co.uk, or on Linkedin.
If you want to be a regular listener to the show the easiest way is to subscribe on our website or at Apple Podcasts, Spotify or your favourite Podcast platform.