Hospitality Net Podcast Series

Rethinking Hospitality in 2025: ‘Alien Intelligence’ and the Rise of Hyper-Personalized Travel

Hospitality Net

In this HNtv INSIDERS conversation, Simone Puorto and Adam Mogelonsky explore how artificial—or “alien”—intelligence is reshaping hospitality, showing that AI goes far beyond an everyday “tool.” From conversational reporting and data integration to new guest-segmentation strategies (such as catering to wellness-focused “gray nomads” and intermittent fasters), the two experts explain why it’s crucial for hoteliers to adapt their tech stack, rethink F&B offerings, and adopt hyper-personalized service. Their discussion reveals how liberating managers from menial data tasks frees them to reimagine commercial strategies, design more profitable room types, and anticipate lifestyle changes—ultimately painting a future where harnessing AI’s pattern recognition powers drives both revenue growth and a richer guest experience.

Hospitality Net is the go-to global website for the international hospitality community, acting as a neutral broker and dependable publisher of hospitality and travel business news. It provides industry stakeholders with a unique platform to increase visibility and engagement through a one-of-a-kind membership business model unparalleled in industry publishing. Always forward-thinking, Hospitality Net has organized the first Web3 and Travel event in the Metaverse (Polybius) and published "The Definitive Web3 Glossary: Unlocking the Future of the Internet", a crucial resource available for purchase here. Hospitality Net is committed to nurturing knowledge and connectivity, housing the largest community for hospitality professionals to gather, collaborate, and discuss industry trends and developments.