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In this episode of DevOps Sauna, Pinja and Stefan unpack what a good incident response actually looks like, from the moment an issue is discovered to recovery, communication, and learning afterward.

They dive into real-world incident management practices: defining incident severity, assigning the right roles, running mock incidents, validating backups, and communicating clearly without panic. The conversation also tackles one of the hardest topics in engineering culture: blameless postmortems and psychological safety.

If you care about DevOps, security, platform engineering, or building resilient teams that learn from failure rather than hide it, this episode is for you.