The Dollars & Sense Podcast

8 Habits Successful clients share (and 4 Habits that don't make the difference)

Tim Ellis & Brodie Haggerty Season 5 Episode 18

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In this episode of The Dollars and Sense Podcast, Tim and Brodie explore a question that sits at the heart of financial planning:

What do financially successful people actually have in common?

After years of meeting with clients year after year, certain patterns begin to emerge. Some clients describe themselves as financially secure, comfortable, and at peace with their finances, while others are still working towards that feeling. So what separates the two?

We discuss the 8 common traits we consistently see among financially successful people, including:

  • Paying themselves first
  • Thinking long term
  • Living below their means
  • Staying disciplined and consistent
  • Maintaining emergency reserves
  • Investing across multiple asset classes
  • Using debt strategically
  • Protecting their wealth with insurance

We also examine 4 things successful people don't necessarily have in common, challenging some of the biggest myths about wealth building. Do you need a massive income? Do you need to maximise your KiwiSaver contributions? Do you need to be child-free? The answers may surprise you.

Whether you're just beginning your financial journey or already building significant wealth, this episode offers practical insights into the behaviours that matter mostand the assumptions that matter far less than people think.

Disclaimer: This podcast is intended to improve financial literacy and should not be considered personalised financial advice. Please seek professional advice before making significant financial decisions.

If you have a question, suggestions, or a topic you would like us to cover, please send an email to: podcast@foxplan.nz

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The information shared on The Dollars & Sense Podcast is general in nature and does not consider your individual circumstances. Dollars & Sense exists purely for educational purposes and should not be relied upon to make an investment or financial decision. Tim Ellis (FSP778196) and Brodie Haggerty (FSP778174) are both Financial Advisers providing advice on behalf of FoxPlan Ltd. FoxPlan Ltd (FSP39630) is a licensed Financial Advice Provider. Important information can be found at www.foxplan.nz/disclosure 


SPEAKER_00

As financial advisors, we meet with our clients every single year. We've been in the industry long enough to have met with the same clients time and time and time again. A good group of these clients would describe their financial position as pretty successful, very comfortable, well off, or uh at peace, uh humbled and not overly stressed. Unfortunately, that's not the case for all of our clients. Perhaps some of the clients in early in the financial planning stages wouldn't actually describe those feelings as their feelings. What makes the difference? What does not make the difference? What's behind feeling successful in your financial planning and having a really good foundation and base of financial success? Welcome back to another episode of the Dollars and Cents podcast. Once again, this week you're listening to myself, which is Tim Alice, but sitting right next to me, my co-host, Brody Haggerty. Hello, Tim. Welcome back. Thank you. Good to be here with you.

SPEAKER_02

It's always a pleasure, Tim.

SPEAKER_00

Now, this podcast is designed to uh increase the financial literacy of our listeners. It's not designed to be specific financial advice. We highly recommend seeking the relevant professional before making any major financial decisions.

SPEAKER_01

Look at that. You did my disclosure for me.

SPEAKER_00

I just feel like you've, you know, you've not been that happy about doing it every single week that I'd do a favor for you for this week.

SPEAKER_02

That was amazing. I think I think we should keep it with you.

SPEAKER_00

I also need a ride back from the studio. Okay, so this week's episode, we're going to be talking through uh Brody and I were sitting down and figuring out what would be best value to our listeners. We have met with the same clients together year and year and year and year after year. We all know there's some clients that would describe their financial situation as a a pretty good success. They're at peace, they're happy with where they're at, they're feeling comfortable, they're they've achieved some level of of what they might describe as financial freedom. Uh, and then there is a set of clients that are on their way to that. Um, that's not how they would describe their current feelings. And we thought, well, you know, what are the common traits? What do these clients that would describe their uh position more favorably than others all have in common? Now, uh to throw a curveball at you, by the way, Brody, because uh this was your idea for a topic this week, uh I actually flipped it and did the negative because I thought if I only listed a bunch of um common traits that they all have in common, then and you did as well, there's a pretty good chance we're gonna come up with the same list of things. Am I right in my thinking or assumption?

SPEAKER_02

Yeah, you're probably right. And your negatives might be the opposites of my positives, right?

SPEAKER_00

No, so my negative is actually it's not what the failing plans do. Right. My negative is what common traits are well, what traits are absolutely not common. So, you know, um there's a lot of assumptions as to what makes uh people in a position that might be described as financially free, um, and people might make the assumption that that is uh they all do that. Well, some of them do, some of them don't, but it is not imperative. So things they don't have in common. I feel we should probably start with what you asked the topic to be though. Oh what do they have in common going on a tangent, Tim? Well, I I labelled my one, what do they not have in common that might surprise you.

SPEAKER_01

Okay, okay.

SPEAKER_00

Do you want to start with what they don't have in common or do have in common?

SPEAKER_02

Oh, let's let's just work through what they do have in common, which is the the the uh the purpose of the podcast. The original and what you were asked to prepare for. That's alright.

SPEAKER_00

For for for listeners that can't see the facial expressions um uh are are not over the moon here. But okay, I'm I'm with you. Uh so if I'm right, everything you've got on your list will be on my list. Fire away.

SPEAKER_02

So they pay themselves first. Talk me through that. So they save first and then spend later rather than spend first and save what's left.

SPEAKER_00

I know exactly what you're talking about, but from the uh perspective of the listeners, I'm not sure that people would have picked up exactly what you're putting down.

SPEAKER_02

Yeah, so a lot of people get their paycheck and they will spend, spend, spend, do you know, take care of their bills, have some fun, whatever whatever it is, and then at the end of their pay cycle, they'll say, Oh, I've got a little bit left over here. I'll save that. Now, financially successful people that I've met with don't have that mentality. They say, What are my goals? Great, these are my goals. What do I need to do to achieve those goals? How much do I need to save or invest to do that? Perfect. That's how much I'm gonna save and invest per pay cycle, and then I'll spend the rest. So they save first and then they spend. Completely agree.

SPEAKER_00

Um you've seen that? Of course. Yeah. A bit of a fundamental. What else have you got? Another good one is thinking long term. Okay, not on my list.

SPEAKER_02

I I think you're right, but not on my list. Far away. Um, well, I mean, it's pretty self-explanatory, right? But what's the saying? It's millionaires think five years ahead, billionaires think decades ahead. Um if you're thinking in the short term, you're thinking this pay cycle, week to week, or you're thinking, what's what's happening this year, what holiday am I going on? Um obviously you you you need to think about those things, but if that's all you're thinking about, then you're missing the bigger picture. And a lot of the successful people I've worked with have said, what does this look like in 10, 20, 30, 40, 50, 60 years? What does it actually look like?

SPEAKER_00

Put it in an example. Perhaps mortgage repayments. Taking out a 30-year mortgage, paying the absolute minimum, puts more money in my bank account today. But over 30 years. Yeah, yeah, yeah. How much interest am I paying over 30 years?

SPEAKER_02

Yeah, well, that's a great example. Look at that, you gave an example.

SPEAKER_00

Yeah. Well, it's an easy one to pick at, isn't it?

SPEAKER_02

Well, it's the same as compounding return on your investment, right? Um, if you're thinking long term, then you're thinking, what is this going to be at retirement rather than what return did I get this year?

SPEAKER_00

Mm-hmm.

SPEAKER_02

I've got a six percent growth this year. Woo-hoo.

SPEAKER_00

I would have preferred in my accumulation fund, I would have preferred a negative 30% next year.

SPEAKER_02

Yes. And I've got clients that will specifically ring me when the market goes down and say, time to up my contributions. It's buying time.

SPEAKER_00

They're not thinking of the short term, they're doing that for the long term. Yeah. Um, I think one more example of this would be looking at fixed interest rates when inflation is really high, and going, Wow, you know, a guaranteed four and a half percent return on term deposits, that's where I'm gonna be and put all my money. Well, they might be that right now, but what's the historical average and what could you uh reasonably expect them to be for the next 30 years versus what were the other options at the time? Thinking further ahead than what you're seeing right now.

SPEAKER_01

Correct.

SPEAKER_02

Moving on. Um, this is a pretty obvious one. They live below their means, and I and I don't and I don't just mean they spend less than they earn. I mean when you've heard of lifestyle creep, obviously.

SPEAKER_01

Mm-hmm.

SPEAKER_02

When your pay goes up, so too does your lifestyle expenses. Um a lot of successful people that I know of and have worked with, they don't have that problem. They get a massive pay rise from changing jobs or they get a bonus that they're not increasing their lifestyle expenses to to keep pace with that. If they're happy living off their eighty thousand dollar a year salary. That they're paying themselves. Yep. And then their salary then turns into 140 because they got this massive promotion in a different firm, whatever, they're gonna save that difference. Because th they're comfortable and happy on eighty. They're not gonna now increase their expenditure to 120 to try and match that.

SPEAKER_00

Now you you might not say it's all of it, but mostly the case, but I'm not sure that all of my successful clients, that would be a fair thing to say, only are because they have goals that were imperative that they can't miss, right? 100% they need to hit those goals. But they also had some nice to have's. My example was the private education. They're like, right, we're gonna fund the two years of private education between um primary and secondary, the intermediate school years, we're gonna fund those two years, but that's it because we can afford to take that hit and paying for private education for two years, but we probably couldn't afford it for um seven years. Yeah, but they've they've structured that in their plan, right? Yeah, so they're only paying for those two years. Now it turns out that they did get a pay rise, and what they decided to do is, well, with this pay rise, we're not going to keep the money ourselves. We're now gonna push out that uh private education funding from two years to seven years. So they're not saving more, but they are investing more in their children, to be fair. So could you call that investing? Arguably, but I think so. It's an investment in their family. Yeah, they but they my point is they didn't save the difference, they spent the difference. But sometimes that's okay if it's yeah in alignment with a goal.

SPEAKER_02

I I agree. If it's in alignment with the goal and it's not just reckless spending, what I really mean by that is keeping up with the Joneses, right? Yeah. You you get that pay rise, you finance a new car, you upgrade your house to something a little bit bigger and fancier, you go out for dinner a few more times a week. Well, whatever it whatever it is, there there's there's reasonable and then there's reckless. And you and I both have dealt with people in the pl past, clients and in all walks of life that income's gone up, up, up, up, up, up, up, up, up. They're on a $250,000 salary, but they feel like they've never got any money.

SPEAKER_00

Yeah, correct. Um They haven't increased their direct debit to their uh managed fund for five years.

SPEAKER_02

They got great clothes on, a nice house, and a 2026 Mercedes up the driveway. Mm-hmm. But then you look behind the scenes and what they've got asset-wise, and it's not For me, it's not even the big asset purchases.

SPEAKER_00

It's the is is the twenty dollar bottle of Shiraz that's now turned into a a Roaring Meg or uh um you know Central Otago Pinot uh every night. Um that's where it, you know, lifestyle really has crept out.

SPEAKER_01

Yeah.

SPEAKER_00

Oh, I can get away off a twelve dollar bottle of Sraz myself.

SPEAKER_02

But the I mean the biggest one I've seen is always the upgrading of the house. It's it's like instead of buying an investment property, I want to get a we need it's not want, it's we need to get into this neighborhood.

SPEAKER_00

Keep living in the house that was we were so happy to move into when we purchased it, we can no longer live in it. Yeah. We need something else.

SPEAKER_02

Yeah, and that's because of society, right? Mm-hmm. It's the pressure of I need to be keeping up with this group or I've got different ones on my list, to be honest. Okay. What else have you got? Um, I mean, I was hoping you had a few, but I've got a couple simple ones. They invest consistently. Yeah. Um disciplined. Yeah, time in the market versus timing the market. They just keep doing what they're doing.

SPEAKER_00

They never send me an email saying, Can I please pause the direct debit to the managed funds?

SPEAKER_02

No, they usually once they usually say, I don't even I don't even look at it. How's it going, by the way? Oh, yeah, okay, sweet. Correct. All right, do we need to increase it? Uh amazing. Um they know where their money goes.

SPEAKER_00

Yep. Yep, yep, yeah, I'd agree with that. Most of the people that come to mind for me that would describe their situation as that have a pretty good grip on that.

SPEAKER_02

Yep. I mean, they they get to uh some of them get to a level of wealth where they no no longer really need to know in terms of the day-to-day stuff. But while they're accumulating, a lot of these people that have been successful that become successful have always known where their money's going. A pretty good grip on it. Yeah. To say the least. They know how much they're spending on insurance, they know how much they're putting away for investing and all right.

SPEAKER_00

Well, look, I've still got my whole list. Yeah, well Okay, which ones did you have? This will be surprising.

SPEAKER_01

Yeah.

SPEAKER_00

So on my list of common traits that they do have, if almost all of them have debt. Yes.

SPEAKER_01

Mm-hmm.

SPEAKER_00

Debt is not the enemy of success. Almost all of them have debt with relation to property if leveraged. Every single one of them, and I mean 100% of them, have a reserve fund of cash. Yep. Now, the level of their reserve fund differs from client to client, but what I've found over the years, um, you know, because we we update their net worth every year, and I can look back over all of the years before, the amount that's in their reserve fund is usually always this there or thereabouts the same as every year before it. Now, one client might always want a hundred thousand, one client might only want forty thousand. But sure enough, if you look over the years, it would have only changed by maybe five thousand either side of up or down, and it'll be there or thereabouts of what they're comfortable with, but they've always had it. They always have multiple investment assets. And I guess what I'm saying here is if you put every investment in the world into four categories, you could have stocks and bonds and managed funds being one category, property being another, um, business being another, or speculative being the fourth. Every client that I feel would describe their situation as at peace, um, financially free or secure or on track, every single one of them have investments in at least two out of the four different areas. Usually business owners will also have property. Usually if they're PAYE, most um people that have property uh but no business will have managed funds on the side as well. And I'm not talking about KiwiSaver being, you know, a managed fund, although it is obviously. I mean outside of KiwiSaver, they always have multiple different um investment assets. None of them, and I mean none of them, ever have HPs or car loans or high purchase or high interest debt outside of their credit card, that's a working credit card, a working account.

SPEAKER_02

And how many of them have like banged up Toyota crawlers that are like 10 years old? So many. So many of them.

SPEAKER_00

And you know what? It's so annoying. They they come in and they go, Oh, finally, finally, we think we might not get the next woff. And I'm like, You've you've got to be okay. We had this conversation last year, all right? You can afford to go and buy a car that you want on cash, yeah. They go, yes, yes, we think we need to make the leap to hybrid, or if not hybrid, fully electric. I'm like, hmm, we had this conversation last year before um the the the the uh oil crisis going on at the moment. Like we've you can go and do that, and I guarantee you next year they're gonna go, Well, you wouldn't believe it, but the car passed us off.

SPEAKER_02

Yeah, they they become attached to it. It's it's quite funny because it always happens, right? And it's but but if you think about people that are in bad financial positions, it's they've got the brand new Ute. Yeah. Um but they've got it on tick, right?

SPEAKER_01

Mm-hmm.

SPEAKER_00

One of one of the clients is from my um old math teacher. You you might find this surprising, but I was actually in extension math state school.

SPEAKER_01

Oh, okay.

SPEAKER_00

Yeah, is it is it the maths where you need to catch up or no, that's not he still today, and he's a client by the way, has the same car that he had at school when I was in high school.

SPEAKER_02

Wow.

SPEAKER_00

Mm-hmm. That's a long time ago, given your age. Yep, and uh he's aware as well. He parades, I don't know. I don't know, maybe maybe if he listens to this show, then that's not gonna be the case. Next one he might be offended by that actually. But yeah, I'll hey very, very disciplined. Can we get onto my list of what um might surprise you that they don't have in common? Yep.

SPEAKER_02

Just going quickly back to that debt one. Uh-huh. Uh one of the things they take risk, right? Whether that's investment, whether it's going out on their own and business, at some point, investment property, at some point they've taken some sort of risk. Yes, that's correct. Yeah. And just thought I'd add that one in there.

SPEAKER_00

I don't know if I mentioned the um the most surprising one on here. That I I I guarantee listeners would not accept unless I gave data or statistics that I've actually found to back this argument up. They all have more insurance than others.

SPEAKER_02

Yeah, because they take risks in other areas in their life and then want to offset family risk.

SPEAKER_00

That's that's that's one of the arguments as to why this phenomenon um exists. The fact is, and from a superficial level, people that own more than average insurance have a higher net worth. Now you could say more money to spend on insurance. They've got more money to spend on insurance. Well, I've I've broken that myth in the research that I found. I'm not going to go through all of the research. I'm going to mention the where the research came out of, um, and maybe we could put that in the show notes. Um, but I think my hypothesis, because all the research um resulted in was we've debunked all of these myths and it still can't be answered, essentially. Um, but people that are that concerned or that driven to uh make wealth are also that interested in protecting it. Absolutely. Okay, so there was uh a study that came out, uh it was called Wealth and Insurance Choices. Um, it was uh evidence from US households done by Michael, I I don't know how to pronounce this, is it Michael Gropper from the University of uh North Carolina? So they looked at 63,000 people and about two and a half million observations and found that uh wealthier people consistently have more life insurance and and more property insurance than less wealthy people. Now, you you you could accept that, right? So you say are you saying if you want to be rich, get insurance? I knew that this is how that was gonna come across. And that sounds like a sales pitch. I know what you're doing, and you're doing it successfully. Our job is to grow and protect wealth. Well, what they found is uh f every extra one dollar of financial wealth was associated with about 68 cents more life insurance.

SPEAKER_02

Interesting.

SPEAKER_00

Every extra one dollar of financial wealth was associated with about two dollars and twenty-five cents more homeowners insurance. Wealthy people are not more conservative investors.

SPEAKER_01

No.

SPEAKER_00

If you can offset the risk in other areas of your life, you can be more risky in some of the ones that you can afford to take risks in.

SPEAKER_02

Yeah, well if you think about they're taking on debt, and if they're taking on a lot of debt, they don't want to leave this debt to their family, right? So they're taking on some sort of investment risk, but they want to know that their family's okay if the worst happens. Yeah. Makes sense, doesn't it?

SPEAKER_00

Yeah. Another one of the theories was uh ri rich people would get a better deal on their insurance. You know, another possible explanation is insurers might offer rich people better deals. Well, the actual I haven't seen that. It was what it was one of the theories, but um the study found that wealthier people actually paid, if not the same, more expensive premiums for their insurance than others. They bought quality over quantity. Because you could look at the argument like, well, you know, he's got a million dollars of life insurance. That means they've got more life insurance, but you could say, well, yeah, but you know, he he's he's he's getting a special deal with his or he's buying cheaper. No, it's not that they had more life insurance, it's they actually spent more on it as well. So they bought quality over quantity.

SPEAKER_01

All right, should we move on to what they don't have before listen tune out with the insurance conversation? Sure. I didn't know how long I was gonna get with well, so you didn't know.

SPEAKER_00

Last thing very, very, very quickly on it, okay, because I just referenced a US study, and it would be fair to argue, well, that's US people, like what's that got to do with us? Okay, so Financial Advice New Zealand also did a similar study, and what they found that um they asked these two questions of all the people in the study. Um, aside from your finances, which aspects of your life have been benefited from receiving financial advice from your insurance advisor? Uh 55.5% said mental health, 43.6% said family life, 25% said social life, 20% said physical health, and um 18% said work satisfaction. So somehow purchasing insurance through their financial advisor has resulted in positive area, uh positive changes in all of those areas. The second question was how has your financial security been impacted since you received your financial advice from your insurance advisor? Um, and what they found was 17.5% said it was dramatically improved.

SPEAKER_01

Interesting.

SPEAKER_00

Now, how you want to explain how that's occurred? Look, there's been a lot of study on it. I can't answer that. The fact is, the people that have bought life. Insurance typically feel better off in their financial position. Forty seven percent that were asked that question said that their financial situation had been improved slightly. Seven percent said worsened slightly. It's compelling evidence enough for me. Can you accept it? I can accept it. I I accepted it three minutes ago. Okay. Well, we'll let's move on. What do they not have in common that might surprise you? What might surprise you is I very few of them. Some of them do, some of them don't, but it's certainly not a common trait. Overcommit their KiwiSaber contributions.

SPEAKER_01

Overcommit.

SPEAKER_00

Yeah, I mean, then not all the wealthy people are doing 8% or 10% into their Kiwi Saber. Some of them are, sure, but some of them are doing three. Some of them are doing as minimum as possible. It's not a common trait. It's not fair to say that all the people that feel that way are doing more than the minimum in their Kiwi Saber because that's not true. Now, this one will be surprising for you. It is definitely not fair to say that they all have confidence in the market in the short term.

SPEAKER_01

No.

SPEAKER_00

Some of them come in every time and worry that the next big market correction is right around the corner. I I think some people that might not feel um extremely successful might think wealthy people are always excited or positive about the market. Well, they're not. They're negative, pessimistic about the market in the short term. Well, yeah, especially once they've built that nest egg. Oh, yeah. When they've got over a million sitting in a managed funding seeing the volatility. Yeah. Oh yeah. And let me assure you to listeners that aren't in that position, they are not always pe uh optimistic about the market in the short term. However, it is fair to say that they are all optimistic about the market in the long term. Yeah. But they worry just as much as other people, if not more, about short-term volatility, not about what effect it will have on them, but what they might see in the near future.

SPEAKER_02

But they also I mean, you have those conversations with clients from time to time when they are worried and they are stressing, but they're just putting those feelings out there. They they never really act on it, right? They don't it's permission to talk about it. Yeah. And it's a real concern. And of course you've got to address that, even though you've addressed it twenty times before. It's very real for them when they've got over a million dollars and it goes down by 20%. Yeah. You ha you absolutely have to tackle that for them. Um now they are good listeners and they take advice, which is part of the reason they're in the position they're in.

SPEAKER_00

I'd agree.

SPEAKER_02

Um so they usually talk themselves off the ledge and you help them do that and off they go. Because they they are optimistic long term.

SPEAKER_00

Long term, yes. Because I've seen it in the past, right? Yeah, yeah, yeah.

SPEAKER_01

What do you think about the current know how they ask the question?

SPEAKER_00

I know what they're really asking too. Yeah. Uh believe it or not, they don't all have massive incomes.

SPEAKER_01

No.

SPEAKER_00

I do not. See, now I know you know that pretty easily, but I wouldn't be surprised if listeners thought, well, people that are in that position all earn a heck of a lot more than most people. Not true.

SPEAKER_01

Not true at all.

SPEAKER_00

I uh know plenty of people that earn a heck of a lot more that would not describe their position as financially free, secure, positive. What you earn has nothing to do nearly as much as what you save. Correct.

SPEAKER_02

I mean it helps if you've got more income to save, but lifestyle creep is a real thing, right? Yep. It is, yeah, it is the percentage of your income that you save that is the big determining factor. Correct. Because we've I've got, you know, school teachers as clients that, you know, just squirreled away and squirreled away and squirreled away.

SPEAKER_00

My example. He's still driving the I can't I think it's a Hyundai, one of those old green Hyundas that's like sun damaged. Yeah. Um Yeah, I know the ones. Big fan. Ego's my last one, and it's a hard pill for me to swallow if I'm gonna be honest. They are not all children-free lives.

SPEAKER_02

They are not all child f what do you mean by that?

SPEAKER_00

Well, it would be fair for listeners to say that nobody with children can feel financially secure, like children are such a a burden. I have plenty of clients that are raising young children and investing in them in private education, um, doing amazing things with their children, going overseas, and children are not the killer of their financial plan. You can be in um such a great financial position, even with children.

SPEAKER_02

Well, a lot of people have children, so that doesn't surprise me at all.

SPEAKER_00

Well, I I just thought listeners might feel like, oh well, the only people that can actually feel so financially free, successful, um, secure, you know, must not have children. Not the case at all. Dinks. Dinks, yeah. Dual income, no kids. You don't need to be a dink to feel financially successful and secure. Does help though. A lot. My wife and I actually went back and looked at every dollar we've spent on um early childhood education.

SPEAKER_02

You told me to guess the figure.

SPEAKER_00

Well, you told me the weekly figure once, and I was just so rattled by it. Do you want to guess the figure? No, I don't, I don't they're live so far. Yeah, how much? Uh we've I think we've just ticked over 80,000. Holy smokes. And that's still so little. It's quite a nice Mercedes that's still so young. Yeah. So young. If you compounded that for 30 years, stop it, because I've done it. I've done the match.

SPEAKER_01

I bet you have.

SPEAKER_00

All right. I think this is a really good place to say. As for this week, that's us. It's us.