A Job Done Well: for managers caught in the middle
A Job Done Well is for managers caught in the middle of large organisations—stuck between the strategy from above and the reality on the ground. Hosted by Jimmy Barber and James Lawther, this is a straight-talking, often funny look at what work is really like inside big businesses. With decades of experience—from shop floors to senior leadership—they’ve seen the decisions, the dysfunction, and the small wins that actually make a difference. Each episode unpacks real situations, practical ways to handle them, and the mindset shifts that make work not just more effective—but more bearable.
If you’ve ever thought, “surely it’s not just me?”—it isn’t.
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Paul has operated at C-suite and Board level across Technology, Change and Operations. He specialises in delivering exceptional customer outcomes through digital transformation and inspiring colleagues to improve productivity and customer engagement.