In enterprise networking, measuring ROI isn’t really “optional.” With so much data available, it’s critical to analyze that data and then actually act upon it — whether you’re evaluating the success of software applications, 5G routers, or anything else. We talked to James Hawk of Ericsson and Nathan McAfee, a principal economic validation analyst for ESG, about setting up for success, calculating ROI, and where many organizations go wrong. 

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