In this insightful conversation with Melissa Cafiero, director of management at Halstead Management, board directors get a behind-the-scenes look at how management companies approach new client relationships and handle transitions. Cafiero shares valuable perspectives on the evolving nature of property management, comparing it to a marriage that requires careful matchmaking and ongoing nurturing. Habitat's Carol Ott conducts the interview.

For board directors considering a management change or working to strengthen their current management relationship, this episode offers practical insights into how to communicate their needs effectively and what to expect from a modern management partnership. Cafiero's emphasis on chemistry and transparency provides a valuable framework for boards to approach these crucial relationships.

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