Futureproof your career | Gavin Walsh

In a turbulent market, it's important to futureproof your career whether you're in role, or in between. Gavin Walsh, Regional Vice President at Zendesk, joins me today to share his advice on how to do just that.

With an incredible career working with brands such as Google, LinkedIn, WeWork, and now Zendesk, Gavin knows how to lead a successful career, and in this episode, he shares an insight into what he looks for when hiring. 

This is a masterclass, and I urge you to listen to this episode as we unpack curiosity and why we’re so bad at selling ourselves, but so good at selling software. He gives advice on how to collaborate, ask smart questions, and learn from others. Lastly, we cover coachability, Gavin's framework, and looking for a coach.

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See you next week! 🚀

Chapters

• 0:45 How has the industry changed regarding to progression for ICs
• 2:10 Does changing jobs hinder your CV?
• 3:27 How to impress a hiring manager
• 6:04 How can ICs use AI to have a completive advantage?
• 9:55 What are Zendesk doing with AI?
• 12:55 Gavins framework for hiring - the 3 C’s
• 16:00 Whats the best question a rep can ask a buyer to uncover pain?
• 17:50 The 3 why’s
• 18:20 How do you identify a champion?
• 20:07 Is there a downside to asking your prospect too many questions?
• 23:00 Is hiring slowing down because there are skill gaps in the industry?
• 24:44 The best bit of advice Gavin’s received
• 29:15 How to look out for humility when hiring
• 31:44 What would Gavins team say about him?
• 34:26 How do teams collaborate with each other across GTM
• 36:34 What can SDRs soak up from AEs to progress?
• 38:40 Why you need put yourself out there and be your own board of directors
• 40:18 How to self reflect to be able to utilise a coach and mentor
• 44:20 The power of education