Unfiltered, The Vivino Podcast
This podcasts aims to give the Vivino community a backstage look inside Vivino, the world's largest wine app and wine community. We'll discuss what we're working on, and both how and why we do what we do. We will also include the community, the stories, the feedback, and your hopes and dreams for Vivino.
Unfiltered, The Vivino Podcast
Scaling Customer Service
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Vivino
In this sixth episode, Heini is joined by Silje Stougaard, VP of Global Operations at Vivino. Together they explore the intricacies of managing a global company with a modest support team, and how advancement in AI technology allows for greater scalability.
