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Omnichannel
Welcome to the Omnichannel Podcast, the ultimate marketing and business podcast designed for online entrepreneurs and digital marketers! Dive deep into omnichannel strategies, where we explore how to connect with your audience across multiple platforms for maximum impact. Each episode features top marketing experts and successful entrepreneurs who share their best practices, tools, and tactics for thriving in the digital world.
But that's not all—we go beyond the technical aspects of business and explore the psychology behind entrepreneurship. Discover how human behavior influences customer decisions, sales, and marketing effectiveness. Whether you’re scaling your online business or just getting started, this podcast provides actionable insights on building a brand that resonates with real people.
Join us for expert interviews, actionable tips, and a better understanding of what it means to be a human in the fast-paced world of business!
Perfect for online entrepreneurs, digital marketers, and anyone looking to grow their service-based business using cutting-edge omnichannel marketing strategies.
#OmnichannelPodcast #DigitalMarketing #OnlineEntrepreneur #BusinessGrowth #MarketingPsychology #OmnichannelStrategies
Omnichannel
How to Diffuse Conflict Without Losing Yourself
Conflict doesn’t have to end in frustration, resentment, or someone “losing.”
In this video, I take you behind the scenes of a real client situation where pushback could have turned into a full-blown conflict — and show you exactly how I resolved it using my Human-to-Human approach.
You’ll learn how to defuse tension, protect relationships, and hold your standards without being pushy, angry, or abandoning yourself.
What we cover:
00:00 — Introduction to Human-to-Human Defusing
02:53 — Navigating Conflict with Empathy
05:49 — Finding Common Ground in Collaboration
12:00 — The Balance of Self-Representation and Collaboration
By the end, you’ll know how to:
- Turn resistance into collaboration
- Create understanding without self-abandonment
- Lead with empathy while still protecting your boundaries
- Maintain trust in high-stakes client or team relationships
Get a FREE Copy of the High Converting Online Events Book: https://book.dominikalegrand.com/