The Link Up Lounge: Strategic Networking for Small Business

20 - Leveraging Customer Testimonials and Reviews for Maximum Impact

Tiffany Mason and Donna Rueppell Episode 20

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0:00 | 22:14

Text the Show

What your client says about you can be more powerful than anything you write yourself. In this episode, Tiffany and Donna unpack how to collect, prompt, and strategically use testimonials and Google reviews to build credibility, connection, and visibility. They share exactly what makes a review useful (hint: it’s not “She was great!”), how to get better responses with the right timing and questions, and how they’re repurposing social proof across their platforms. You’ll also hear the mindset shift that makes asking for reviews feel less awkward—and way more impactful.

What you'll learn:

  • The exact prompts to help clients write better testimonials
  • Why Google reviews matter more than ever (especially now)
  • How to use client words across your website, socials, and marketing

Connect with your hosts:

On IG: @the_LinkUpLounge

Email the Link Up Lounge: info@thelinkuplounge.com

Tiffany Mason on IG @VirtuallyYouPods

Donna Rueppell on IG @Rueppell_1KeyAtaTime

Come Network with us: WWW.BondandBeyondNetwork.com

(locally in St. John's Co. FL)