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Off the Ladder Contractor
Get off the ladder and get back your time to focus on what really matters most to you in life. Remember why you started - FREEDOM! Learn how to get off the ladder from other industry leading professionals in the Home Services space. Learn, lead, and ultimately live life off the ladder!
Resources & Coaching
https://www.brandensewell.com/
Sign up for Jobber
https://go.getjobber.com/BrandenSewell
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https://nicejob.grsm.io/BrandenSewell
Off the Ladder Contractor
Jobber Features: The Value of Jobber in Business Operations
Summary
In this episode, Branden Sewell discusses the benefits of using Jobber for home service businesses, including the application process for Jobber grants, his personal experiences with the software, and how it streamlines customer management, communication, scheduling, and invoicing. He emphasizes the importance of leveraging customer data for marketing and insights, and concludes with a call to action for listeners to consider using Jobber in their own businesses.
Apply for Jobber Grants
https://go.getjobber.com/1gkbe7fsc5ra-jobber-grants-2025
Takeaways
Jobber grants are available for home service business owners.
Having a detailed plan can help in winning grants.
Jobber streamlines customer data management, reducing inefficiencies.
Automated communication enhances customer experience.
Jobber simplifies scheduling and invoicing processes.
Leveraging customer data can boost marketing efforts.
Regular follow-ups can increase job conversion rates.
Jobber provides valuable insights through reporting features.
Staying top of mind with clients is crucial for repeat business.
Utilizing Jobber can significantly improve business efficiency.
Chapters
00:00 Introduction to Jobber and Grants
12:50 Streamlining Customer Management
19:32 Enhancing Customer Communication
30:36 Leveraging Customer Data for Marketing
40:22 The Value of Jobber in Business Operations
46:09 Conclusion and Call to Action
Get More Reviews w/ NiceJob
NiceJob Automates Your Review Requests!
Grow Your Business with Jobber
Sign up for a 14-day free trial or get a special discount when you sign up!
Sign up for a 14-day free trial or get a special discount when you sign up!
Get More Reviews w/ NiceJob
NiceJob Automates Your Review Requests!
The Perfect Payroll Solution
Gusto is a powerful and user friendly payroll provider. With Gusto you can integrate with Jobber and
Maximize Marketing Dollars w/ CallRail
Attach call tracking numbers to all your marketing campaigns and track their success!
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Branden Sewell (00:01.934)
Hi, this is Brandon. I am the owner of Seal Pro Painting. I'm also the host of the Off the Ladder podcast. And we exist to help home service business owners learn so that they can lead well and ultimately live life off of the ladder. Thank you for tuning into today's episode. It'll be a solo episode with just me, your host Brandon Searle. And today I want to talk about Jobber.
Now, before we get into the entire episode, I want to start off by saying that Jobber is currently accepting applications to their Jobber grants. So if you are a home service business owner and you are located in Canada or the United States, you are 18 or older and you own a home service business, then you can apply for this grant.
Now, this grant is not a loan, so you don't have to pay it back. And you can use it for whatever you would like in your business. In 2021, I was actually a recipient of jobber grants. I won $7,500 that I was able to use in my business. I used some of it to give my employees at the time a bonus. We purchased a van.
and we did some other things with marketing and advertising to grow the business. So it was definitely a blessing for us. Now what I can say about jobber grants is you never know if you'll win unless you try. And the process is pretty simple. It doesn't take a ton of time. It'll just take you a few minutes to do the initial application. What I can say is
put some thought and detail into how you would use the money and how you would use it to grow your business. You know, and definitely, I think, I can't say for sure because obviously I wasn't there in the meetings and I wasn't part of the process, obviously, to decide who wins. But I have thoughts on what I might have done well.
Branden Sewell (02:25.694)
to make myself stand out and I think that that was having a very detailed plan of how I was going to use the money but also using the money to give back because I think that you know when you talk about you know job or grants they're they're giving money to a lot of business owners and it's a hundred and fifty thousand dollars total.
I think now the way that they do the grants is it's $10,000 per recipient, and I think they choose 15. anyway, obviously they're being generous and they're giving back to the home services and business owners like us. And so I think wanting to take that generosity and
give in some way in your community is huge. So another thing that we did with the funds is we gave away a free exterior repaint to a teacher. So I think that was like $3,900 worth of the grant went towards that. So we talked about that as well and how we had done, that wasn't the first one we had done, we had done one in the past. So we talked about how we had done the free exterior repaint in the past and
So anyway, I encourage you if you're listening to this and you're a home service business owner, definitely apply. Take the time, take the chance. You never know you could win. I'll leave a link in the show notes for you to go and do the application for job or grants. And you could potentially win $10,000 to use however you would like to grow your business.
Anyway, so today's episode we're going to kind of go, you know into this topic of jobber and I want to talk a little bit about my journey of using jobber and I want to go through a lot of the features and how it helps our business and and why it's important and and why you should use it for your business and
Branden Sewell (04:44.622)
I wouldn't talk about it here on the podcast and I wouldn't share it if I didn't truly believe in it. And yes, I am a jobber partner, brand ambassador, and I do get paid, obviously, like when people sign up and use my affiliate link and I do a lot of fun projects with jobber. my jobber partnership
and being an ambassador for them is a result of being passionate about jobber to begin with. I was sharing about jobber and the benefits of it in my business well before I ever became a brand partner and I'm really passionate about jobber, know, not just because of the product and the service that they offer, but also just because of who they are.
as a business and the values that they stand for and how they give back to blue collar businesses and what they do for us as owners. It's just to me it's it's invaluable. mean they're they provide so much and so you know even initially like in deciding to use job or a big part of it was.
just who they were, their customer service and some of those aspects. then going with them was like a no-brainer because they were just that amazing as far as like the customer service and everything goes. And I'll also say this, like when I initially started using Jobber, I was on a lower tiered plan and I quit.
quickly invested into a higher tier plan and like never look back. mean it was it was pretty amazing the difference that making that step up you know made in my business. So for anyone who is currently on like a lower tier plan and is considering a higher tier I definitely would recommend it. And sorry I'm going to
Branden Sewell (07:06.816)
I have like, I'm holding my iPad and there's this piece of plastic that I'm trying to actually break off because it's slightly broken in the way. So let me get that off there. But anyway, so I'm going to jump into some of the features of Jobber and how we use them. I'm going to kind of just try to go through it line by line.
So if you're running a home service business, obviously you've got customers coming in and you have these leads. Now, when customers come in, when leads come in, you need to have a way to manage them in a organized way. And it's not even necessarily just for the sake of being organized. There's more to it. And I'll get to that later on.
But let's just start with you need to be organized. If you're handling your leads and your customers information on paper that can get lost, or if you're having to enter in all of their data into spreadsheets, think about the time and how inefficient that is. Let's say a customer comes in and you
write their information down. That's one time you've recorded it. Now, let's say you want, you're a step ahead of some people in your industry and you're actually putting them into a database. And let's say that's Excel or Google Spreadsheets, whatever. Now you're putting them into that spreadsheet. Now you've entered that data twice. Now, let's say you're scheduling a estimate.
and you're going to have to do a written proposal and you don't use any software for it. You're just writing down the estimate on paper and you have a place for the customer information on your proposal. So on that paper proposal, now you've written the customer's information a third time. Let's say once you've done the estimate, again, let's say you're ahead of some people and you're using a Excel spreadsheet or some type of database to put,
Branden Sewell (09:26.03)
pending jobs or pending estimates and your landed estimates. So let's say you don't land the job and you put it into a pending database. Well, now you've entered that information for a fourth time, or maybe you've at least copied and pasted it from a leads database. But either way, you're moving that data now four times. Now, let's say it was pending for a week and then you landed the job and now you have to move it from your pending database.
to your landed database. Now the last step is you do the job, you produce it and you complete it. Maybe you have some type of customer survey or something like that to ask the customer how the job went. It's like kind of like a scoring the job and you have to, you have a piece of paper and you write out all their information on it and they write their experience and let's say that's
Now that's six times. Now you have to invoice the client. So now you have to either write up an invoice or give the customer a receipt, written receipt or something like that. Well now you've entered it seven times. Now let's say you have some type of follow up process, whether that's a postcard or a thank you card, whatever the case may be, you're putting them into
a database to do email marketing and a, let's say monthly newsletter. Well, now you've entered the information eight times. So anyway, the list can go one of how many times you could be entering data and just think of all of the time and the energy that is put into just taking that customer's information and getting it somewhere where it can be tracked and used for each stage.
of your customers journey through your business. And that is wasted time. It's inefficient. And that's why I was looking for something like jobber because I didn't want to waste my time entering customer data or potentially losing it. Let's say I wrote it on a proposal and then I lost that piece of paper and now I'm like, no, I don't know where the customers.
Branden Sewell (11:54.03)
written proposal is. I don't have any idea of what the scope of work is. I don't know how to contact them and now I'm just waiting for the customer to reach out to me. So you're putting yourself at a disadvantage. So what Jobber does is as soon as that customer comes in and you enter their information, it has now entered your data ecosystem and it's not going anywhere.
That data for that customer is going to travel through the customer journey in your business. It's going to go straight from being a lead or a request to being on your quote. It will automatically go from your quote to the job that's being produced on your schedule. And then it'll automatically go to your invoice. And then it's there also for marketing purposes.
But either way, once it's entered in, once it's done, so you've eliminated the inefficiency of double entry of data, which is huge. Imagine if you have yourself, your wife, an employee who is working as someone who does those administrative tasks for your business, and now you've just freed up all of that time and inefficiency of entering data.
And now you can take that time and you can utilize it for something that is going to produce more for your business. That is going to be a better use of that time. So that was one of the first reasons why I was like, I've got to find something like Jobber to use just to make things more streamlined, efficient. I'm not losing my customers information and all of that. what that leads me to my next thing. So now,
you have the customer's information in there and you can create quotes. So you take the customer, you schedule them for a assessment or an estimate, whatever you want to call it, where you're actually going out to the job site and you're providing the customer with a quote. So now there's a couple things here. One of the things that was really important for me
Branden Sewell (14:16.094)
with my customers and what I wanted in SCRN was the ability to communicate with my customers because communication is huge. I can say for myself when I've hired someone to come and do work at my house, I love when they have some type of system that sends me a reminder or lets me know when they're on their way just so that I'm not inconvenienced with sitting around waiting
and hoping they show up. That enables me as the homeowner to do other things or make sure I'm not wasting my time just sitting around waiting if I need to, you know, if I'm going to do something with my son or I have something I need to do for work. I don't need to be sitting waiting wondering if I'm going to be busy or not home or not where I need to be when that worker comes. So,
What the jobber software does is it gives me the ability to send follow-up notifications automatically to customers. So if we schedule an estimate, the customer is automatically going to get a reminder saying, hey, just a heads up, your appointment with CLPRO Painting is coming up with so-and-so at this date and time. Just a reminder. And you can set when those reminders go out based on your business.
Then the other thing I love is that we can send a text message and an email to our customer to let them know when we are on our way. So when my sales rep goes out to bid a job, he's not just showing up unannounced. He can say, hey, this is so-and-so with Seal Pro Painting. I'm 15 minutes out. I'm 30 minutes out. And that's...
Automated too. So you don't have to like write the text message every time it's actually right there on the schedule. So when my sales guy looks at his schedule for the day and he sees his estimates he clicks on it pulls up the customers information and it says send on my way message and he can click that and just send it out and choose like how far out he is. So I love the ability to communicate with my clients. I feel like that just
Branden Sewell (16:38.24)
enhances the customer experience. It shows that we are a company that is great with communication. So now my sales guy gets to the job, greets the homeowner, does the estimate. The next thing that I really love about the quotes is that we can set templates. So I can go in and I can make my sales guys life easier. Obviously we have a lot of repetitive services, right? We're doing
interior painting, exterior painting, pool decks, know, staining, things like that. So we put preset templates in for each one of those services. So really all my sales guys having to do is put the template in place, maybe make some modifications custom to that customer's job, and then send it on its way. Now, the other
Part of providing the quotes through Jobber is the automated follow-up that you can do for the quotes. So we send the quote out and the customer receives it and they look at it. Maybe they don't make a decision to sign with us on the spot. Well, we can set a sequence of follow-ups saying like, hey, we sent you your quote, just want to make sure you got it, see if you had any questions, we'd love to earn your business.
We look forward to working with you. And then a jobber's automatically gonna send some follow-up emails and follow-up text. Now there's been more times that I can count that a reminder or a follow-up through for the quote has gone out to a customer, they've responded to that, paid their deposit and we've landed the job. So we didn't have to call them, we didn't have to do our own follow-up over the phone.
or by reaching out to them individually, but Jobber automatically did that and we got the business. And you can customize those follow-ups and the timing and all of that, so that's great. But obviously that's a great feature to have. Now, the quotes are so customizable. can put, like I said, you can do your templates, you can add pictures, you can...
Branden Sewell (19:03.796)
Now there's a feature where you can have your reviews. You can put a introduction to the quote like at the beginning. So much stuff that you can do with making the quotes look more presentable and more professional to represent your company very well to your customers with that experience. Now the next step would be if we get the job right, so we're converting that quote now.
from a quote into a job. We've landed it. We've got their deposit. And I should mention getting the deposits is so much quicker and easier with job or payment. once a customer approves, pays their deposit, like saves us so much time. We're not having to drive out to customers' homes. We're not having to wait for checks to come in the mail. That's one of the like, that's a bummer. Like, you know, some checks
You they send it you gotta wait three to five days for it to come in the mail. Then it comes you deposit it some checks might they might put a hold on it and you might not actually get that money for let's say six seven eight days. Whereas with job or payments they approve they pay the deposit right then and there and you've got the money. So I love job or payments from their convenience standpoint. Now people talk about all the time they're like I don't want to pay the
the card fees and all that stuff. It's like, well, you're paying for the convenience and the experience for your customers. for them to have the convenience of just paying with a card, it's quick, it's easy. They're not having to like mail you a check and take the time to do all that. They're not having to schedule for you to come back out and pick up a check. They can just go right into the quote, approve it, and pay their deposit. It's wonderful. So.
highly recommend job or payments. Now we've approved it. We've got it into a job. Now obviously we have to schedule this work, so one of the best things that we have is the schedule so we can take that job. We can put it on the schedule. We can assign it to our guys so I can pick what team is going to be on that job and then set it on the schedule and it's.
Branden Sewell (21:26.702)
great for the guys to be able to see what jobs they have coming up, where they're going to be working, what the scope of work is going to be, and just overall the planning and managing the jobs with the schedule is great. Obviously the follow-ups go into that so customers can get reminders, job reminders of when their job is about to start and that it's coming up. So it's amazing from the scheduling standpoint.
Now, when the job is done, obviously we are going to invoice the customer. So my guys are trained when the job is over, they're gonna close out the job and invoice it, send the invoice to the customer to pay. So we do that whole process, same thing, job or payments, they can pay right on the spot. We're not having to wait for money. We're not having to chase down checks. We can just get paid right then and there. We can also save a card on file if the customer would like to.
or we can require it, which is great too. either way, the process of using jobber payments is great when you're invoicing. Now that pretty much sums up like the main functions of jobber as far as like the leads, doing the estimates, doing the quotes, producing the jobs, invoicing them.
But it goes a step further. So if you're using a CRM, you want to try to maximize everything that that CRM can do for you. So you obviously have a lot of data that is coming in, your customer information, job locations, how much the job was bid for, where the job came from, did it come from, Google, Facebook, word of mouth, a networking group, whatever it is.
So you know where the jobs are coming from. You know how much you've sold. You know how much you haven't landed for a month and what jobs are waiting to be approved. What jobs you're waiting to get paid for for invoices. So you have all of this data that you now have all in one place which can help you to run your business more efficiently. So.
Branden Sewell (23:55.03)
to go into like the marketing aspect of jobber when a job is invoice. We have it. You can use jobbers reviews. It's under. So if you sign up for jobber marketing, they have you have the ability where you can send out review requests straight through jobber and basically set it up to go out once the. Once the job is invoiced.
But we actually use NiceJob, so NiceJob's really worked for us. We were using it before Java rolled out their reviews feature, so we've just stuck with it because it's working really well for us. anyway, when a customer's job is completed, we have it synced with NiceJob, so once that invoice goes out, then NiceJob is triggered and they get a review request. Now, NiceJob's really nice because
No pun intended there, but it's really nice because they will do a follow-up sequence and it's not just random, it's backed by research. They know that within a certain time period and a specific amount of request, meaning follow-up request, not just sending it once, but there's a specific queue that they can maximize how many reviews you'll actually get. So...
And these are real reviews. Using Nice Job, you get more reviews, but it's not like you're paying for them or something. It's not like you're paying for reviews, or fake reviews. It's real reviews. It's just a systematic way, systematic approach to getting more of reviews. So the chances are if you do a job...
And maybe you have like a thing in your notes on your phone that you copy and paste and text to the customer or whatever you send to the customer. Well, just sending it one time is likely not going to get you the review. Nice Jobs Research has proven that most customers won't even leave you the review until you've asked them four times. So. Job gets done, you send the review request, customer ignores it. Maybe they were super satisfied.
Branden Sewell (26:20.194)
but they just are busy, people have busy lives and they don't do it. So, nice jobs, research has proven that most customers will not leave the review until they've been asked four times. And on the fourth time is the most common time for customers to leave that review. So, if you don't have a systematized way of going about getting reviews, then you could be missing out on hundreds of reviews
for your business on Google. And as we all know, Google is huge when it comes to home services. So that's one of the number one ways that we use Jobber for marketing. Now Jobber also now with their new marketing feature, you can run campaigns for emails. So obviously now you have all of this customer's information.
In your database you have everybody's emails and you can send out all kinds of different marketing campaigns through email. So you could. Let me go in here really quick.
Branden Sewell (27:43.054)
We look at campaigns. It's really cool too, because it tells you like what your open rate is, what revenue has come from the campaigns that you're running. So like right now we're running one for in prep for hurricane season. We've got a 33.6 % open rate on it and we have generated $34,000 almost $35,000 in revenue.
from that one campaign. The campaign that we ran previously, we got $23,000 in revenue from it. Christmas, we got $49,000 in revenue. So, anyway, so there's many different campaigns you can run, but anyway, when you go in, you can hit new campaign, you can start a completely fresh campaign from scratch.
You can do a special offer. You can re-engage your past climates. You can do a holiday promotion, an announcement for your business, new services or updates. You can do a seasonal promotion. You can upsell existing clients with a different, a new service or something that you're offering for an upcoming visit. And you can share your referral program and just engage your leads in general. But anyway, there's, there's all kinds of
campaigns that you can run. So they're pretty powerful. So we have a system where we do a newsletter called the monthly bark, because seals bark, if you didn't know that. But we call it the monthly bark. And it's really just a newsletter where I just share basically, some pretty like just like stuff about my personal life, like it could be like a milestone for
my kids or something like an anniversary or a trip that we went on or whatever. There's all kinds of stuff. I've shared like a newsletter like, hey, here's my five favorite Halloween jokes, or whatever, or this is what I'm thankful for on Thanksgiving and put a list of five things I'm thankful for. So anyway, we use the the marketing for that. So
Branden Sewell (30:08.972)
It's important that, and this leads me to like a thought on like your database. So again, you're bringing in all of this customer information. If you have all of this customer data and you don't do anything with it, then you're losing out big time for your business because the power of having that data. And when I say data, mean like the customer's name, phone number, email address is the fact that now you have a way to reengage those past clients.
So one of the cheapest customers to obtain, the cheapest business to obtain, is that from a current client that you already have. So you're not having to purchase that lead, you're not having to do anything new to get that business. It's already business that you have, it's already a client, you already have it. what you wanna do is you wanna have a system for re-engaging past clients.
and they call this staying top of mind. So if you're not doing something, if you don't have some type of campaign to stay top of mind with your clients and you're losing out because when your customer, you provide them a service, when let's say somebody's looking for work or that they know, whether it's a friend or family member, a coworker, or maybe they need work done again, if you don't have a system for staying top of mind,
then maybe when they go to refer a company or to use a service again, they can't remember your company name. Now, you may think your brand is amazing and you may think that you're awesome, but your customers are not thinking about you as much as you think or would like them to. So that's why you need to stay top of mind. You need to send them a newsletter monthly so it's popping up in their email or somewhere.
You need to be sending them holiday cards. You need to be sending them thank you cards. You need to be doing things periodically just to show up and be in front of their eyes so that it's not seal propainting one and done. It's seal propainting provided a service and now we hear about them. We see them continually and then those opportunities are going to come up for them to refer you or for them to use your service again.
Branden Sewell (32:31.936)
So that's the power of the CRM2 is just that ability to reengage past clients. in light of talking about reengaging past clients, I'd also like to just mention that Jobber is great for setting up a subscription type service too. So we have a service contract that our clients can sign up for.
And that's great for staying top of mind too, because now you're not just servicing your client once, now you have them continually on some type of service contract plan where you can provide them service over and over again. So I would definitely use that as well in Jobber. If you have any questions about that, maybe you're using Jobber and you're not sure how to set up a service contract or how to bill it and require a card on file and get it to bill annually.
just reach out because now we have that and we have that annual guaranteed revenue from our service contracts, which is great. It helps you to build value as a business. So I would also mention that jobber having all of this, having this customer data, having these systems in place for follow up and for re engaging your clients.
Having those systems in place is gonna build value for your business as well. So if you ever decide to sell it, you have more value because you can go to like whoever's buying this business and say, hey, look, here's all of our customer information and we're constantly re-engaging with these clients and we have a system for it. And that'll make your business more attractive. Whereas if you don't have it,
then your business might not be as attractive because it's like, well, those customers have been serviced and now it's like they're gone. They haven't been engaged with or anything like that. So it's pretty powerful. I think another great thing about having all of the data is just the reports. So jobber has really been doing a lot of work over time to really enhance
Branden Sewell (34:44.334)
their reporting. So, you that's you can go into jobber reports and you can pull up. They have now like a dashboard where like if you click on reports, it's going to show you like a kind of general overview of your business and how it's performing. But then you can also go into like more custom reports that they have. So.
I really like to use this feature for going in and looking at how we're performing day to day, week to week, month to month, one, like how many leads have we had come in? How many of those have we converted to request? How many of those have we converted into new quotes, jobs, and how much have we invoiced and where are we standing? Like what's a general overview for our business?
We also, I'll use it for figuring out what my salesperson is going to make for the week, because I can go in and I can run a report for the quotes that were landed for my team. And I can make it specific to a specific sales rep and then filter whatever I need to find out, like how much they sold and what the total is worth and all of that.
I'm going to read through really quick just some of the reports, but it'll tell you like your conversion rate, it'll tell you how many quotes have been sent versus what have been landed, how many are awaiting a response, all of those things. So it's great to know like where you're at for your business.
this. Just going to read off to you guys some of the reports that you can run.
Branden Sewell (36:55.79)
Sorry, my iPad is...
not wanting to cooperate with me right now.
Branden Sewell (37:07.188)
Okay, so you can look at job or payments or transactions and payouts. You can look up financial reports. So you do have consumer financing that you can attach here to job or so we use wise tax to offer financing to customers in job or so you can look up like what transactions were produced or processed through wise tax. You can look up your projected income.
transaction list, invoices, taxation, tax totals, you know, so if you have like tax that you have to include, age receivables, bad debt, client balance summaries, they have legacy reports, like old reports that they used to do, work reports, so visits.
One-off jobs, reoccurring jobs, requests, job forms, quotes, team productivity, salesperson performance, products and services, waypoints. So this is like where your guys are clocking in and you can see like where they clocked in at. You have time sheets, expense reports. So you can, with Jobber, you can have your team. So like all my team leads when they purchase paint, gas, whatever.
for a job, they'll take a picture of the receipt, post it, and attach it to the job so we know what our expenses are. You have client reports, client leads, client communication, job follow-up emails, client contact info, property lists, and client re-engagement. So all kinds of different reports. As I was going through that, it reminded me too that you have job costing in Jobber now as well. So...
You can like pull up a particular job. You can in the settings when you manage your team, you can put like what their pay is. And so when the guys clock in to that job, it's going to track their time on that specific job. They're going to attach the expenses to that job. And then it's going to tell you based on what this job was bid for, how much time and how much expenses, what's a rough look of your job costing. So you know about what your
Branden Sewell (39:25.59)
profit margins are on each job that you do. So just a lot of data that you can use to run your business and obviously like knowing your numbers is important. Everybody talks about that and Jobber makes that a little bit easier and to know where you're at and how your business is performing so that you can make better decisions and just be wise with how you're running your business and you know to be honest with you like
You know I could do better but jobber helps me to do better so without jobber I would be doing awful but because of jobber it's automatically just giving me so much information that I would have to like dig for or produce otherwise and spend time trying to come up with. Whereas jobber is just automatically tracking all of this data to give you a view of what your business is doing from every aspect so.
It's like a no brainer to use it. what I can say is jobber is like the brain of our business. Like everything it runs around jobber. So we literally could not do what we do or operate without jobber. It's just it. And if we did, it would just be chaotic and
hard to manage and hard to keep up with. if you're, if you're like, if you're not using Jobber now, and maybe you're thinking to yourself, like, I can't afford that. I can tell you right now, you can't afford not to use it because it makes such a big difference in your business. And, you know, to get down to the details of like, when you think about it,
I remember I had to do this. I was looking at making the commitment to use jobber in the beginning and I was like, wow, that feels like such a big expense monthly to pay for jobber. I was talking to another business owner who was recommending that I use jobber, get something like that in place. And, you know, I was like, I don't know how I'm going to pay for it. And they were like, look, if worse came to worse, what would you have to do to pay for it? And I was like, well, I could
Branden Sewell (41:48.616)
like he was basically asking what type of service you know like could you paint a could you paint a bedroom right one extra bedroom a month would pay for it and i was like okay that really puts it into perspective you know it's like it takes it from being this unachievable like how in the world do i afford this to the reality of wow not even a full day of labor
and doing a bedroom, which is pretty easy, would cover the cost of Jobber. And I've never felt like I was in a position where, like since using it, I've never felt like I was in a position where it was like, my goodness, I need to just go to a bedroom in order to pay for Jobber this month. And so what I would say is it's probably going to add so much value to your business.
It's going to enable you to if you do it right, right? So you could implement jobber not use all the features and it's going to be a user problem, right? Like you're not utilizing jobber. You're not utilizing this tool. The way that you should and if you utilize the tool the way that you should, it will produce.
and help make things more efficient so you can make more money because you should be able to get more of your time back and you should be able to redirect that time that you might have been using before doing like just mundane tasks and you know all that and redirecting that time to doing things that are more productive for your business that are going to make you more money and
give you your time back, right? So that's the name of the game, like time is money. So if you're wasting your time with inefficient systems in your business, then you're gonna struggle. But if you can implement these systems and get your time back, then you can make more money. anyway, that's a lot to kind of digest about Jobber, but like I said, it's an amazing resource to you and your business.
Branden Sewell (44:09.93)
There's so many features that I probably did not get to, but I just wanted to try and get through as much as I could. They did. There's some things on here that we're not necessarily utilizing right now. Like they rolled out the AI receptionist, which to my understanding will help you with like answering phones. So let's see it's.
It's around the clock service by phone or text. Whether you're busy on a job or taking some personal time, your AI receptionist has you covered.
and professional interactions that get results. They can schedule jobs, create work requests, take messages, create follow-up tasks in Jobber, and answer client inquiries.
saves any of your chats. But anyway, so it's just another tool that you have. We're not using it yet, but it very well may be something that we use in the future. I talked about it a little bit, but your guys can clock in with jobber, manager schedule and their time makes payroll a lot easier because I can just run a report before payroll, see what my guys time sheets are.
Branden Sewell (45:39.022)
make easy changes and things like that. But anyway, yeah, so that's Jobber in a nutshell and hopefully that gave you like maybe you're someone listening to this and you're on the fence about using Jobber. Hopefully that gave you a good enough overview of what Jobber has to offer so that maybe you could implement it into your business. And like I tell everybody, I do...
I do benefit if you sign up for Jobber, like if you heard about Jobber through me or if you sign up using my affiliate links. I do get credit for that, so I do greatly appreciate it. I do have those links in the show notes or like in any of my social media, mainly Instagram. I have my referral link on there. Or if you like go to Jobber's website and they'll ask how you heard about Jobber.
Let them know that you heard about it through Brandon Sewell or the off the ladder podcast. And you can also just if I would really appreciate it if you do that, if you don't use my referral link, but you tell them that you signed up, just let me know that you signed up. The other thing that I'll do if you sign up through my referral link is I'll help coach you on using jobber at no cost. So if you have any questions,
If there's anything you need help with with getting it implemented, I will do that for free. You can reach out and I will help you get it set up. I will tell you how to maximize every feature and how to make the most out of it. So every person who signs up, I'll give you a free consultation on it. After the first...
consultation and helping you get it set up and telling you how to maximize it. You know, I might charge you if you're like wanting additional coaching on it, but just the initial consultation on it. I'll do it a hundred percent free and help you out. So that's everything. If you're already using jobber, I'd love to know that too. Reach out to me and let me know what you like about it, what you don't like.
Branden Sewell (48:03.02)
What are some of your favorite features? Maybe there's a way you're using it that I'm not that I'd like to know about. So specifically, if you're using the AI receptionist, I would love to know that because I've been thinking about whether to use it or not. But anyway, so that's it. If you want to know anything more about jobber, just reach out to me. I'll answer any questions that you have.
You can reach out to me through social media, can send a message on here, you can email me which is just info at BrandonSool.com. And yeah, I'd love to help you out, tell you anything that you need to know about Jobber. I'm gonna go ahead and wrap this up and I appreciate everybody who has tuned into this episode today. If you are watching on YouTube, I would greatly appreciate it.
If you would like this video, this episode, comment, let me know your thoughts about it. Share your feedback. Share it with somebody else. If you know somebody else who could benefit from this information, please share it with them. I would greatly appreciate it. Get the word out about the podcast. If you are watching on YouTube, please subscribe to my channel. I would greatly appreciate it.
And help me grow my audience there share my channel with somebody you know who is a home service business owner so that they can learn everything that we have to share on here We have some great guests so Go back and look at past episodes. We have some great people on in past episodes Dan Antonelli is one that is very notable to me. He's just amazing as far as branding goes
But yeah, go check that out. And then lastly, I'd say if you're listening on Apple or Spotify, please go and rate and review the show on Apple or Spotify or any other major podcast platform that you might be listening to this one so that we can reach more people through that.
Branden Sewell (50:23.342)
And that's it. We'll wrap up today's episode. Thank you so much for tuning in and I will see you next time on the next episode of the Off the Ladder Podcast.