Front Desk Freedom: Automating Veterinary Scheduling
Veterinary Blueprints
The digital revolution is transforming veterinary medicine, and nowhere is this more evident than in how practices handle scheduling and client communication. In this illuminating conversation, Bill Butler welcomes Joe Chickerillo from ChckVet to explore how automated scheduling systems are revolutionizing front desk operations and boosting practice performance.
Drawing from his successful background in dental technology, Joe shares compelling insights about the parallels between human healthcare and veterinary medicine when it comes to client expectations and operational efficiency. The numbers speak volumes: 51% of pet owners prefer scheduling appointments online, 59% of millennials would switch practices for better online access, and 38% of appointments are scheduled after hours when traditional phone systems aren't available.
Beyond just convenience, the conversation reveals how integrated scheduling and communication systems directly impact practice revenue and client retention. One practice collected $3,000 in accounts receivable over a single weekend using CheckVet's daily huddle feature, while others have seen dramatic increases in appointment bookings through targeted communication campaigns. We explore how customizable scheduling rules can accommodate even the most complex practice needs while saving front desk staff the average 8.1 minutes spent on each phone booking.
Perhaps most fascinating is the discussion about how independent practices can leverage their agility to implement these technologies faster than corporate consolidators, creating a competitive advantage in an increasingly challenging marketplace. Whether you're considering your first online booking system or looking to upgrade your current client communication tools, this episode offers practical guidance for practices of all sizes to enhance efficiency, improve client experience, and ultimately deliver better care.
Ready to transform your practice operations? Listen now to discover how the right technology can help you work smarter, not harder.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
Unlocking Hidden Profits in Veterinary Inventory Management
Veterinary Blueprints
Lurking within the balance sheets of even the most successful veterinary practices is a silent profit drain that few owners fully recognize. Inventory management, as Emmitt Nantz expertly illuminates in this eye-opening conversation, represents not just a necessary evil but a tremendous opportunity to reclaim lost profits and redirect precious clinical time toward patient care.
The numbers are staggering. The average veterinary practice carries 30-40% more inventory than needed – translating to $20,000-$50,000 in excess capital sitting idle on shelves. Beyond this immediate cash drain, practices typically spend eight hours weekly managing inventory, time that highly trained clinical staff could spend generating revenue through patient care. Combined with waste from expired products, these inefficiencies inflate Cost of Goods Sold by 2-4 percentage points annually.
Nantz draws from his two decades of veterinary operations experience to explain why this happens: the fear of running out creates a reactive cycle where "it's better to have too much than not enough." While understandable, this approach creates substantial financial drag that compounds over time. Through powerful examples, including a practice that reduced inventory management from two full-time positions to just two hours weekly while simultaneously dropping their COGS from over 40% to the mid-30s, Nance demonstrates the transformative potential of addressing this often-overlooked operational area.
The conversation extends beyond inventory to explore broader operational principles, including the critical relationship between technology and process improvement. As Nantz aptly notes, technology itself isn't the solution: "It's like buying a better wrench to fix a car. It's leverage, an amplifier to what you're trying to achieve, but not the solution." The discussion also examines how thinking about veterinary practice through the lens of supply (staff availability) versus demand (when clients want appointments) can unlock significant capacity.
Ready to reclaim the $30,000-$60,000 that inefficient inventory management might be costing your practice annually? This episode offers practical insights to transform not just your balance sheet but also team satisfaction and patient care quality.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
AI Skribing: Reclaiming Time in Veterinary Practice
Veterinary Blueprints
Jacinthe Moreau, CEO and co-founder of VetScribe, shares how AI scribing technology is transforming veterinary workflows by dramatically reducing documentation time and improving practitioner wellbeing.
• VetScribe was born from a dinner conversation where veterinarians expressed intense frustration with the time spent on SOAP notes
• AI scribing saves practitioners 6-8 minutes per appointment, adding up to approximately 35 hours monthly
• The technology records client consultations and uses AI to generate medical notes within minutes
• Practitioners have full control to review and edit AI-generated notes before approval
• AI notes provide more standardized, consistent medical records that improve continuity of care
• The technology integrates with practice management systems either through manual copy/paste or a team of medical scribes
• Entire veterinary teams can use the technology with technicians starting recordings during initial history-taking
• Reclaimed time allows veterinarians to take breaks, extend appointment times, see more patients, or improve work-life balance
• The mental relief of eliminating "pajama charting" significantly improves practitioner wellbeing
Visit VetSkribe.com to learn more about how AI scribing can transform your veterinary practice.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
Vision Beyond Medicine: Revolutionizing Veterinary Specialist Access
Veterinary Blueprints
What happens when pets need specialist care but live hours away from the nearest veterinary specialist? Dr. Kenneth Pierce witnessed this challenge firsthand when he found himself the only specialist serving an enormous three-state region of the country. His solution? Create a virtual bridge connecting general practitioners with specialists nationwide.
Dr. Pierce's journey from New Orleans to becoming a board-certified ophthalmologist reveals how passion for a specialty can transform into something much larger. While studying at LSU, the language of eye diseases, surgical techniques, and diagnostic processes "turned the lights on" for him, setting him on a path through academia, private practice, and eventually entrepreneurship. His experiences across different practice settings highlighted a critical gap: while metropolitan areas concentrate veterinary specialists, vast regions of America function as "specialist deserts" where access to advanced care requires significant travel or weeks-long waits.
Vespicon emerges as Dr. Pierce's answer to this nationwide challenge. Unlike traditional telemedicine, Vespicon offers veterinary practices unlimited access to board-certified specialists through recorded video consultations across all specialties for small animals, large animals, and exotics. The subscription model removes financial barriers between veterinarians and specialist guidance, allowing practices to consult freely without passing additional costs to clients. Perhaps most importantly, the system maintains continuity by connecting veterinarians with the same specialist throughout a case's management.
Throughout our conversation, Dr. Pierce emphasizes the philosophy that guides both his business approach and advice to colleagues: "Be like water." Having clear goals while remaining adaptable to changing circumstances has allowed him to balance running a specialty practice with growing Vespicon. He credits much of his success to surrounding himself with exceptional team members who execute the vision daily, demonstrating that entrepreneurship isn't about doing everything yourself, but finding the right "who" rather than focusing solely on "how."
Ready to explore how specialist consultation could transform your practice? Connect with Dr. Pierce and the Vespicon team at VespiCon.com or on social media @VespiCon to learn how unlimited specialist access can improve patient outcomes while supporting your veterinary team's clinical co
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#25 - Banking on Your Dream Practice With Joe Persichetti
Veterinary Blueprints
We explore the world of veterinary practice financing with Joe Persichetti, Senior Vice President and Head of Healthcare Business Banking at US Bank, who shares insights on how veterinarians can secure funding and navigate the path to practice ownership. Joe brings nearly 25 years of experience helping healthcare professionals achieve their dreams of practice ownership, expansion, and growth.
• Student debt is not a barrier to practice ownership - focus on payment management rather than total debt
• Building the right team of financial advisors, CPAs, attorneys, and healthcare-focused bankers is crucial for work-life balance
• Veterinary practices remain financially strong and "recession-resistant" businesses, making them attractive to lenders
• The industry is seeing a resurgence in both startups and independent practice acquisitions
• Engage with lenders early in the process for guidance, not just after finding a practice to purchase
• When choosing a lender, ask if they specialize in healthcare, what terms they offer, and what happens after the loan closes
• Local banking relationships with dedicated representatives are more valuable than call centers for busy practitioners
• Practice ownership offers greater income potential and autonomy compared to associate positions
Reach out to US Bank's Healthcare Business Banking team to learn how they can help you achieve your practice ownership goals. Find your team early - the right financial partners can make all the difference in your success.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#24 Safe Pet Anesthesia at Your Fingertips with Dr. Gianluca Bini
Veterinary Blueprints
Dr. Gianluca Bini introduces Safe Pet Anesthesia, a revolutionary telehealth service bringing board-certified anesthesia expertise to general veterinary practices across the country. This innovative platform connects specialists with veterinary teams via video call during procedures, dramatically improving patient safety while making expert anesthesia care accessible to all pets.
• Only about 200 board-certified veterinary anesthesiologists exist in the US, with most concentrated in academia or specialty hospitals
• Safe Pet Anesthesia allows practices to book specialists who monitor cases remotely via video call from pre-op through recovery
• Monitoring—not drug protocols—is the key to safe anesthesia and preventing complications
• The service costs a fraction of specialty referral prices, making expert care accessible to more pet owners
• Veterinarians can focus on surgical procedures while specialists guide technicians through anesthesia management
• No contracts or minimum commitments required—practices pay per case
• Many clients willingly pay extra for this service when offered as an option
• Technical setup requires just a smartphone, internet connection, and the included tripod mount
• The platform also offers customized training for veterinary teams, both virtually and in-person
Visit safepetanesthesia.com to learn more about bringing specialist-level anesthesia care to your practice.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#23 Innovating Veterinary Practices: Harnessing Diverse Minds with Dr. Temple Grandin
Veterinary Blueprints
Dr. Temple Grandin shares insights on enhancing animal welfare through fear-free practices and understanding diverse thinking styles in veterinary medicine. She emphasizes the importance of exposure, mentorship, and empathy in creating positive experiences for animals in veterinary settings.
• Adoption of fear-free practices for better animal handling
• Importance of recognizing different thinking styles in veterinary staff
• Strategies for reducing fear in animals during veterinary visits
• Practical approaches to pain management in both pets and production animals
• Future of veterinary medicine and the impact of private equity on care quality
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#22 Trends in Veterinary Practice Ownership: Legal Insights with Peter Tanella
Veterinary Blueprints
Unlock expert legal insights for navigating the complex world of veterinary practice ownership with Peter Tanella, an attorney from Mendelbaum Barrett PC and leader of the National Veterinary Practice Group. Gain the tools you need to master the art of starting, buying, or selling a veterinary practice with confidence. Whether it's zoning, employment law, or lease agreements, Peter shares why assembling a team of specialized professionals is crucial to avoid pitfalls and ensure a seamless transition.
Explore the shifting dynamics of the veterinary practice landscape and discover why larger practices hold more allure for corporate buyers, while smaller practices pivot towards independence. Peter delves into why associate veterinarians are opting to purchase practices, often yearning for the autonomy that corporate acquisitions lack. With a growing interest in startups among veterinarians, this episode provides a roadmap for aligning goals with viable buyers for mutual success.
Curious about partnership dynamics or the challenges of succession planning? This episode covers it all. From the nuances of practice partnerships to preparing for succession, Peter offers invaluable advice on understanding contract terms and setting clear objectives. With real-life experiences and expert tips, listeners will learn how to enhance negotiating power and maximize the value of their practices, all while surrounding themselves with a strong advisory team to tackle any obstacles along the way.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#21 Transforming Veterinary Care: Fear-Free Practices with Dr. Marty Becker
Veterinary Blueprints
Get ready to uncover the secrets of fear-free veterinary care with none other than Dr. Marty Becker, affectionately known as "America's veterinarian." Dr. Becker's incredible journey from his roots in Southern Idaho to becoming a leading advocate for the human-animal bond is nothing short of inspiring. With 23 books under his belt and a role with Good Morning America, Dr. Becker has transformed how we view our furry companions. Join us as he shares his insights on how fear-free practices are revolutionizing veterinary care, ensuring pets are not just medically healthy but emotionally thriving too.
Our conversation dives into the real-world impact of these groundbreaking practices, with Dr. Becker highlighting how they have reshaped the veterinary landscape. Imagine a world where pets walk into a clinic without fear, where injuries are minimized, and where staff and animals are at ease. We explore compelling examples, like Family Pet Health in Tennessee, showing how embracing fear-free principles can improve experiences for pets and their owners alike. Plus, insights from Temple Grandin help us understand animal perceptions, making veterinary visits smoother for everyone involved.
Looking forward, we discuss the future of veterinary care, with Dr. Becker's infectious enthusiasm for upcoming collaborations and major conferences like VMX and WVC. He shares the importance of mental health within the veterinary community, emphasizing that the well-being of both animals and professionals is crucial. As we wrap up, we encourage you to join our mission of enhancing the human-animal bond by tuning in, sharing, and spreading the wisdom shared in this enlightening episode. Don't miss out on the chance to transform your understanding of veterinary care.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
Episode 20 - Secrets to Thriving Veterinary Practices with Megan Bingham
Veterinary Blueprints
Meghan Bingham, a seasoned expert in veterinary practice management from Granite Peak Associates, uncovers the hidden dynamics behind successful veterinary operations in this engaging episode of the Veterinary Blueprint Podcast. From her humble beginnings as a kennel assistant to her pivotal role as a Senior Operations Manager, Meghan shares invaluable insights into the intricacies of practice management. Discover how her journey shaped her ability to optimize areas like marketing, staffing, and operational efficiency, especially in smaller practices where veterinarians often tackle both medical and business roles.
Listeners will gain practical advice on implementing performance improvement plans and the necessity of keeping job descriptions current to foster staff motivation and career advancement. Meghan explains why transparency in roles and salary ranges is essential for inspiring ambition and development within the veterinary team. She also delves into the strategic use of performance improvement plans as tools for accountability and supportive work cultures that enhance employee retention and satisfaction.
The conversation shifts to innovative growth strategies essential for scaling veterinary practices. Meghan shares her experiences on the critical role of communication in preventing workplace issues and emphasizes the need for clear policies, such as those regarding cell phone usage. She also explores how expanding services with options like acupuncture and telemedicine can drive practice growth. Finally, Meghan discusses the pivotal balance between digital and verbal communication, underscoring its significance for maintaining clarity with both clients and team members. Tune in for a wealth of knowledge and strategies designed to propel veterinary practices toward greater success.
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#19 - Elevating Veterinary Practice Design: Insights from Ryan Whitley of RWE Design Build
Veterinary Blueprints
Ready to elevate your veterinary practice to the next level? Join us in this episode of the Veterinary Blueprints Podcast as we welcome Ryan Whitley, Vice President of Business Development at RWE Design Build. Ryan's fascinating journey, which began at Midmark and led him to his current role designing state-of-the-art veterinary facilities, is filled with insights and practical advice for anyone in the veterinary field.
Discover what it takes to create a truly exceptional veterinary clinic, from selecting durable materials to designing with both functionality and budget in mind. Ryan shares real-life examples illustrating the importance of experience in designing and building a veterinary practice. Learn how thoughtful design can enhance both the workflow for veterinarians and the experience for their animal patients, ensuring your clinic is not only efficient but also welcoming and supportive.
We also tackle common pitfalls in veterinary facility design and the importance of engaging experts early in your project. Hear about the value of industry-specific knowledge and how collaboration can lead to successful outcomes. Whether you're planning a new clinic or looking to expand, this episode is packed with valuable information on avoiding costly mistakes and achieving a balanced, functional, and aesthetically pleasing veterinary practice. Don’t miss out on expert insights that could transform your approach to veterinary facility design!
Guest
Ryan Whitley
VP of Business Development
RWE Design Build
LinkedIn - https://www.linkedin.com/in/ryan-whitley-8a58434/
Email - ryan@rwedesignbuild.com
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#18 Practice Success Blueprints with Michael Shirley
Veterinary Blueprints
Ever wondered how a former school teacher became the Chief Empowerment Officer of a thriving veterinary practice? Join us in an engaging conversation with Michael Shirley of Family Pet Health, where he shares the inspiring story of his journey from the classroom to the world of pet care. Michael's early experiences in 4-H and his family's grocery store laid the foundation for his unique approach to veterinary practice. We also discuss his educational podcast, the Family Pet Podcast, and how it aims to elevate pet owners' understanding and care for their furry friends.
Explore the creation of a positive workplace culture and the factors that drive success in the veterinary industry. Hear about his wife who navigated through 25 different hospitals in just over a year before opening her own practice with the support of her entrepreneur husband. Discover their emphasis on teamwork and the strategic planning that transformed a small team into a flourishing practice. Learn how their focus on culture and visionary leadership has been crucial to their ongoing growth and success.
Unpack the intricacies of implementing the Entrepreneurial Operating System (EOS) in veterinary practices with practical advice on setting clear visions, missions, and core values. From the challenges of starting a new practice to the design elements that create a welcoming environment, this episode is packed with insights on client-centered care, investing in oneself, and the irreplaceable value of leadership development. Whether you're a aspiring veterinarian entrepreneur or seasoned practice owner you'll gain valuable knowledge in the episode.
We hope you enjoy!
GUEST
Michael Shirley
Family Pet Health - Murfreesboro TN
Family Pet Podcast
michael@familypethealth.com
linkedin.com/in/michaelashirley
Books Discussed
Traction - Geno Wickman
The Energy Bus - Jon Gordon
The E-Myth Veterinarian - Michae
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
# 17 Thriving Independently: Financial Strategies for Veterinary Practice Ownership with Tristyn Gies
Veterinary Blueprints
Can independent veterinary practices really thrive alongside corporate giants? Join us live from the Western Veterinary Conference in Las Vegas as we challenge this myth with Tristyn Gies from Bank of America's practice lending division. Discover how a typical $750,000 loan can be a game-changer for aspiring veterinarians, providing the necessary funds for construction, equipment, and working capital. Tristan shares her wealth of knowledge on the financial durability of private practices and debunks misconceptions about their viability. Gain invaluable insight into the world of veterinary practice ownership, from crafting a solid business plan to the critical role of assembling an expert support team.
Travel across a vast territory with Tristyn as she discusses her experiences managing regions from Alaska to Iowa. Learn how building connections with local communities adds a personal touch to her work. This episode also offers practical advice on navigating the hurdles of starting a veterinary practice, highlighting the importance of early preparation and expert guidance. Whether you're a budding veterinarian or a seasoned professional, this episode is packed with tips and stories that underscore the rewarding journey to practice ownership. Don't forget to engage with us by liking, sharing, and commenting on this insightful episode!
Tristyn Gies
Bank of America Practice Solutions
Regional Business Development Officer |Veterinary Division
Cell: 614-746-9431 | Fax: 312-453-2158
Tristyn.Gies@bofa.com
LindedIn - linkedin.com/in/tristyn-gies-ms
Bank of America - Veterinary Practice Lending
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#16 Strategies for Real Estate Success in Veterinary Services
Veterinary Blueprints
In this episode, we explore the critical elements of finding an ideal location for a veterinary practice. Joe Flick from Carr Commercial Realty lends his expertise to dissect the nuances of veterinary real estate, emphasizing the benefits of engaging a specialist. Joe provides valuable insights into the role of an advocate in high-stakes real estate transactions, empowering veterinarians with the essential knowledge to make well-informed decisions that shape the future of their practices.
We delve into the complexities of real estate tracking and how it can inadvertently lead to an overwhelming number of unsolicited calls—an inconvenience that can be mitigated with a professional like Joe guiding the process. The episode also addresses strategic considerations veterinarians must evaluate, including whether to lease or purchase properties, and the specific challenges posed by the Florida real estate market. We discuss the importance of assembling a competent professional team to navigate the intricacies of real estate planning and negotiation, ensuring peace of mind through significant financial and emotional investments.
As the discussion concludes, Joe shares his expertise on lease renewals—a critical aspect for any practice. He offers strategies to enhance negotiation leverage and provides invaluable advice on managing build-outs and negotiating lease terms, equipping listeners with essential tools for success. The key takeaways underscore the necessity of early preparation and expert guidance. Join us to gain further expert perspectives on managing veterinary practices and to outline the industry’s blueprint for success.
Guest Info
JOE FLICK
Agent - FL Orlando
407.223.4128
joe.flick@carr.us
LinkedIn - linkedin.com/in/joe-flick-3b50b7b4
CARR - Joe Flick
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
# 15 Insuring the Future: A Deep Dive into Veterinary Practice Life & Disability with Chris Steffel
Veterinary Blueprints
Unlock the secrets to fortifying your veterinary practice against life's uncertainties with our latest podcast episode featuring Chris Steffl from Versatile Insurance. As we stroll down memory lane discussing our ten-year collaboration, we promise to equip you with the knowledge to navigate the insurance maze with confidence. Whether you're acquiring a new practice or planning for the long haul, our dialogue unveils critical insurance products and strategies that can provide a safety net for both your business and personal life.
Imagine securing your financial future while attracting top talent to your veterinary practice. With Chris's expertise, we dissect the intricate world of life and disability insurance, zeroing in on policies that offer strategic benefits for immediate and future planning. We tackle the often-overlooked significance of key person and deferred compensation plans, revealing how these can safeguard your practice's stability and promote employee retention. Our conversation is a treasure trove of insights, geared towards ensuring that veterinarians like you are well-prepared for any eventuality.
Wrapping up, we navigate through the complexities of practical financial planning, income replacement, and the impact of outdated life insurance policies on families. Our stories and personal anecdotes serve as a reminder that staying informed and up-to-date with your insurance coverage isn't just a chore—it's a crucial step in protecting the legacy of your practice and the well-being of your loved ones. Join us and transform the way you think about health and life insurance for a prosperous future in the veterinary field.
Guest Information
Chris Steffl
612-600-7243
cts.visins.com
Christopher Steffl LinkedIn
Versatile Insurance
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#14 - Telemedicine's Role in Modernizing Pet Treatment Practices
Veterinary Blueprints
Embark on an inspiring journey with Dr. Samantha Vitale, veterinary neurologist and CEO of Stratocyte, as we explore the innovative world of veterinary teleconsulting. Samantha shares her voyage from hands-on clinic work to revolutionizing vet care delivery, offering an intimate glimpse into her passion for extending specialty care to pets far and wide. With Stratocyte leading the charge, we discuss the transformative effects this digital leap has on pets and practitioners in remote areas, ensuring that no companion animal goes without the expert care they deserve.
The conversation shifts to the nuts and bolts of integrating teleconsulting into day-to-day veterinary operations. Managing challenging conditions such as epilepsy or diabetes in pets can overwhelm general practitioners, but with the advent of teleconsulting, they now have a lifeline. We provide actionable insights for clinics seeking to blend this modern approach into their routines, all the while highlighting the strengthened connections with pet owners and the enhanced quality of life for their furry companions.
Finally, we turn to the bustling marketplace that Stratocyte has created, a virtual hub where general practitioners can easily tap into a wealth of specialist knowledge. This innovative platform is likened to an Etsy for veterinary specialists, where thriving communities of vets work collaboratively to bolster patient outcomes and clinic revenues. Samantha's personal experiences bring home the profound impact teleconsulting has on both the human and animal members of the family, truly capturing the heart of why we do what we do. Join us to see how the future of veterinary care is being shaped right before our eyes.
Guest Info
Samantha Vitale
samantha@stratocyte.com
linkedin.com/in/samantha-vitale-stratocyte
US only - (224) 526-7286
Outside US - (844) 947-4401 (Toll free)
https://stratocyte.com/
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#13 - The Veterinarian's Guide to Buying and Selling Practices
Veterinary Blueprints
Unlock the potential of veterinary practice ownership with expert insights from Kelly Jackson of DVM Match, straight from the bustling atmosphere of the Western Vet Conference in Las Vegas! Our latest Veterinary Blueprint Podcast episode is a treasure trove for any veterinarian daring to dream of owning their practice. We dissect Kelly's journey from finance to the niche of working at veterinary practice brokerage. With Kelly's guidance, discover how DVM Match's unique approach of third-party business appraisals can lead to fair practice valuations, setting you up for success whether you're buying or selling.
This episode is a candid roadmap through the landscape of veterinary business transitions. We tackle the nitty-gritty of preparing to buy or sell a practice, including the importance of starting the journey years in advance and the strategic tweaks necessary to polish your practice's financial appeal. Whether you're an associate looking to make the leap to ownership or a seasoned owner contemplating the next phase, our conversation lays out the pivotal strategies and professional insights to navigate the complex market dynamics of the veterinary industry. Join us for an enlightening session that could very well be the catalyst for your next big career move.
Guest Information:
Kelly Jackson
206-491-2357
kjackson@dvmmatch.com
https://dvmmatch.com/
DVM Match Mountain West
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#12 - Languages of Appreciation
Veterinary Blueprints
Transform your veterinary practice's environment with the insightful revelations from Marie Pabst, an aficionado in Languages of Appreciation in the Workplace. This episode promises to take you on a journey through Marie's innovative strategies, honed from her seasoned background in animal health, to boost morale and strengthen the fabric of your team relationships. Discover the essence of heartfelt appreciation that transcends monetary incentives, and learn why nearly half the workforce cherishes words of affirmation. Marie's company, Other Centered Growth, presents a beacon of change, leading practice owners and managers to embrace the power of tailored recognition in cultivating a vibrant organizational culture.
Unlock the potential of a happier, more engaged team as we explore the platinum rule with Marie Pabst—treating teammates as they prefer, not just how we assume they should be treated. We dissect the nuances of appreciation, examining the potency of handwritten notes and individual acknowledgment alongside the pitfalls of generic gestures. The spirited conversation moves towards the significance of everyone's role in mutual respect and recognition, advocating for a grassroots movement within your practice. Tune in for an inspiring session filled with practical tips and innovative approaches that promise not just to enlighten but to transform the way you and your team celebrate each other's contributions to your shared success.
Guest Info
Marie Pabst
Diagnostic Sales Manager
Antech Diagnostics
linkedin.com/in/mariepabst
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#11 Legal Navigation for Veterinary Practices: Ensuring Compliance and Protecting Interests
Veterinary Blueprints
Unlock the secrets to navigating the ever-changing legal landscape of small businesses with our latest guest, Michael Salchert. As a seasoned attorney for veterinary professionals, he brings a treasure trove of insights into avoiding legal pitfalls and ensuring your practice thrives. This episode is a must-listen for entrepreneurs who understand the value of being proactive in legal matters, whether you're reviewing commercial lease agreements, grappling with non-compete clauses in employment contracts, or staying compliant with the latest legislative changes like the Corporate Transparency Act.
This conversation with Michael is like having a backstage pass to the legal intricacies that could make or break your veterinary practice. From dissecting the potential hazards in seemingly benign lease terms to the Minnesota Safe and Sick Time Law's impact on even the smallest of employers, we're covering it all. Ensure your advisory board is stacked with the right experts as we guide you through building a protective legal fort around your business interests. Prepare to arm yourself with the knowledge to confidently step into legal arenas that often intimidate the unprepared.
Wrapping up, we take a deep dive into the world of employment law. We dissect the new Minnesota legislation that changes the game for non-compete enforcement, and what it means for your current and future contracts. Compliance isn't just about ticking boxes; it's about understanding the spirit of the law, such as why employee welfare is at the heart of the Minnesota Safe and Sick Time Law. By the end of our chat, you'll be equipped with the strategies to keep your practice not only running smoothly but also fostering a supportive environment for your team.
GUEST INFO
Michael Salchert
Shareholder - Larkin Hoffman
Phone: 952-896-6712
msalchert@larkinhoffman.com
larkinhoffman.com
linkedin.com/in/michael-salchert
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#10 - Strategies for Thriving Through Veterinary Practice Acquisitions
Veterinary Blueprints
Discover the secrets to a prosperous future in veterinary practice with Travis York of Three and One Veterinary Advisors, our latest guest on the Veterinary Blueprint podcast. Travis, a seasoned expert in veterinary practice transitions, shares his knowledge on acquisitions, expansions, and the essential strategies for a successful exit. With over 500 practices under his guidance, his advice is indispensable for veterinarians and practice managers aiming to navigate the complexities of significant wealth changes.
This episode is a treasure trove of insights as we unpack the role of EBITDA in evaluating practice profitability and distinguish between economic and actual ownership, shedding light on the nuances of veterinary practice ownership. Whether you're pondering the longevity of your career or contemplating selling your practice soon, the wisdom shared here holds value for all stages of your professional journey. We dive into the spectrum of ownership and the importance of aligning expectations with ownership goals, and explore alternative compensation methods that could be the key to retaining crucial talent without relinquishing equity.
Prepare to be armed with strategic tools for retirement planning and understanding the array of exit options available to you. Hear a compelling story about a veterinarian's seamless transition to retirement and learn why early communication with associates can make or break the future value of your practice. Our conversation also takes a critical look at the evolving landscape of veterinary services and the underlying importance of maintaining client trust in a fiercely competitive market. This episode is not only about finding the right exit but also about mentoring your team and managing your business with foresight and precision for that eventual, rewarding transition.
GUEST INFORMATION
Travis York
678-523-0234
www.threeandonevetadvisors.com
travis@threeandonevetadvisors.com
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#9 - Shaping the Veterinary Leaders of Tomorrow Through Education and Innovation
Veterinary Blueprints
Veterinary care goes beyond the pets we nurture; it's about cultivating the people who heal them. That's the conviction Alyssa Mages from Empowering Veterinary Teams brings to our discussion, with a career spanning almost two decades dedicated to enriching the veterinary community. Alyssa, a beacon of inspiration, elucidates the multifaceted programs tailored to diverse learning styles, and the pulsating anticipation for MentorVet's next cohort. Her involvement with AHA's technician utilization guidelines showcases a commitment to innovation and excellence in veterinary practice.
The tapestry of a veterinary team is woven from threads of diverse backgrounds, and this episode emphasizes the critical role of DEIB and workflow efficiency. Alyssa and I dissect the journey from technician to entrepreneur, unraveling the empowerment tied to each step. We navigate the nuances of AHA's guidelines, advocating for a collaborative spirit that elevates patient care and unifies team efforts. Through Alyssa's expertise, learn the significance of well-structured organizational systems and legal comprehension, forming the backbone of superior patient treatment and seamless team operations.
As we close, the focus shifts to the blueprint of veterinary education and career advancement. We address the urgent call for standardized training, credentialing, and well-defined career paths, essential for ensuring exceptional care and professional satisfaction. The episode not only champions the importance of scientific understanding over rote learning but also adapts training to resonate with a digital generation. Alyssa and I share insights on cultivating leadership within teams and how external support systems can bolster practices in integrating new talent. Elevate your practice with this episode's enlightening perspectives on nurturing a thriving veterinary team.
Guest Info:
Alyssa Mages BS, CVT
Empowering Veterinary Teams
linkedin.com/in/acmcvt2019evt
ealyssa@empvet.team
mpoweringveterinaryteams.com
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#8 - From Private Practice to Veterinary Medical Device Innovation
Veterinary Blueprints
Embark on an inspiring journey with Dr. Stephanie Morley, the trailblazing president of Vetlen Advanced Veterinary Devices, and uncover the diverse pathways a career in veterinary medicine can take. In this episode of Veterinary Blueprints, we sit down with Dr. Stephanie Morley, who shares the story of her remarkable transition from a small animal practice to leading a cutting-edge medical device company. Her narrative is a testament to the impact of seizing unexpected opportunities and the pivotal role that continuous learning and intentional career moves play in shaping a fulfilling vocation beyond the exam room.
We address the emotional toll of veterinary practice, acknowledging struggles Veterinarians face with perfectionism, self-doubt, and imposter syndrome. Stephanie and I dissect how these challenges are often magnified for women veterinarians by societal expectations, and we emphasize the power of networking and skill translation in overcoming these barriers. Our conversation is an example for veterinary professionals grappling with similar issues, offering guidance and a sense of camaraderie in the shared journey towards personal empowerment and professional excellence.
For those intrigued by the intersection of veterinary expertise and business acumen, Stephanie illuminates the path from employee to entrepreneur. We delve into the transformational shift from strategy implementation to creation, the art of team building, and the navigation of high-stakes decisions. Furthermore, we provide an exclusive preview of a groundbreaking veterinary drug delivery device, a game-changer for long-term treatment solutions at Vetlen. This episode is more than just a conversation; it's an example in harnessing one's full potential and a glimpse into the future of veterinary technology.
Guest Information
Dr. Stephanie Morley
LinkedIn - https://www.linkedin.com/in/stephaniemorley/
Email - Stephanie@vetlen.com
Vetlen - Advanced Veterinary Devices
https://vetlen.com/
RECEIVE A $5,000 RESEARCH AWARD!
Vetlen Research Resident Award - https://vetlen.com/resident-research-award/
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#7 - A Conversation with AAHA CEO Garth Jordan
Veterinary Blueprints
Unlock the secrets of veterinary practice success with Garth Jordan, CEO of the American Animal Hospital Association (AAHA), who joins Bill Butler, on a compelling journey through the landscape of veterinary innovation. Garth's career leap from biochemistry to association leadership has armed him with a vision that's reshaping the future of veterinary care, one data point at a time. We delve into how AAHA's Just Cause and Veterinary Visionaries are not just buzzwords but actionable frameworks fostering industry growth.
We discuss a monumental AAHA study that polled over 15,000 veterinary professionals, highlighting key strategies to boost job satisfaction and curb turnover. It's an expample in using aggregated data not only as a benchmarking tool but also as a beacon to guide veterinary practices towards a thriving, retention-rich work culture. Garth and I unpack these insights and share compelling stories of transformation, proving that operating a successful veterinary practice goes beyond the numbers—it's about nurturing the human element too.
The conversation doesn't stop at data; we also explore the future, peeking into how AI may soon revolutionize veterinary medicine. As Garth shares, embracing AI could mean personalized member experiences, optimizing the use of AAHA's resources, and possibly redefining the landscape of veterinary services. Join us and borrow a leaf from AAHA's playbook on small changes leading to grand outcomes, as we navigate the complex yet rewarding terrain of veterinary practice management.
Guest Info
Garth Jordan
CEO -American Animal Hospital Association - AAHA
garth.jordan@aaha.org
https://www.aaha.org/
LinkedIn - Garth Jordan
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#6 - Leading with Purpose: Lessons from the Military for the Veterinary Industry
Veterinary Blueprints
Let's change the way you perceive leadership with our conversation with Lieutenant Colonel retired Oakland McCullough. You might ask, what can the military teach us about leadership in the veterinary industry? As Oak shares, there's more common ground than you'd think. Drawing on his extensive experience in the US Army, Oak provides valuable insights into leadership principles, scope of control, and the importance of building strong networks. You'll even get a sneak peek into his book, "Your Leadership Legacy: Becoming the Leader You Are Meant to Be".
Ever wondered how the military successfully maps out advancement pathways? Similar paths can be created within civilian organizations, and we'll show you how. We delve into the importance of clearly defining your organization's mission, vision, and culture, and the role servant leadership plays in this. Oak emphasizes the need for caring for people, empowering them, and giving them a purpose to contribute to the betterment of the organization.
You've heard it before, but trust and communication are crucial to leadership. This couldn't be truer, especially when discussing the distinction between a boss and a leader. We also take a closer look at the responsibility that comes with being entrusted with people's well-being and the importance of prioritizing people over rules. We dive into decision-making, exploring how a smaller scope of control can yield better results. By the end of our conversation, you'll understand the power of collaboration, the importance of diverse perspectives, and how to build a team that thrives on trust and clear communication. Join us for a conversation that promises to be as enlightening as it is engaging.
Guest Info -
LTC Oakland (Oak) McCullouch Retired
Website - https://www.ltcoakmcculloch.com/
Speaking - https://www.ltcoakmcculloch.com/speaking
Contact -
- Phone - 386-290-8088 (Mobile)
- LinkedIn -linkedin.com/in/oakland-mcculloch-34293256
- Email - ltcoakmcculloch@gmail.com
- Facebook - facebook.com/ltcoakmcc
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
#5 - What Do You Sell?
Veterinary Blueprints
Former Disney guest service manager, Christos Provistalis, reveals the key to Disney's exceptional customer service lies in selling not just a product, but an emotion. Drawing from his experience at Disney and his subsequent role as a speaker and thought leader, Christos emphasizes the transformative potential of genuine connections and kindness in the service industry. He recounts a magical moment at Disney where technology facilitated a connection between a little girl and Cinderella, illustrating the profound impact of emotional engagement. The discussion extends to family-run businesses, like the speaker's restaurant, emphasizing the sale of a sense of family over mere food. The core lesson revolves around understanding what a company truly sells and how to evoke the desired emotion, a critical factor in determining success. The conversation concludes by exploring strategies to create unforgettable customer experiences through emotional connections, highlighting the importance of making customers feel valued, fostering loyalty through personal touches, and unleashing the power of emotional connections in business.
Guest Information:
Christos Provistalis - www.christosspeaks.com
Phone: (860) 428-9314
Email: info@ChristosSpeaks.com
Linked In - Christos Speaks
Host Information
Bill Butler – Contact Information
Direct – 952-208-7220
https://butlervetinsurance.com/
https://www.linkedin.com/in/billbutler-cic/
Schedule a Strategy Session with Bill – Strategy Session
Podcast Sponsored By:
Butler Vet Insurance: We wrote the Book on Veterinary Insurance
Running a successful veterinary practice comes with its challenges. At Butler Vet Insurance, we specialize in simplifying insurance for professionals like you.
"Protecting Your Veterinary Practice": Your Guide to Stress-Free Insurance
Insurance-related stress: Order Your Copy Now
Why Choose Butler Vet Insurance?
We specialize in risk management tailored for veterinarians, addressing unique challenges!
Butler Vet Insurance – Your Trusted Insurance Partner for Veterinary Practices.
Front Desk Freedom: Automating Veterinary Scheduling
31:43
Unlocking Hidden Profits in Veterinary Inventory Management
29:37
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AI Skribing: Reclaiming Time in Veterinary Practice
40:25
Vision Beyond Medicine: Revolutionizing Veterinary Specialist Access
29:08
#25 - Banking on Your Dream Practice With Joe Persichetti
28:35
#24 Safe Pet Anesthesia at Your Fingertips with Dr. Gianluca Bini
34:36
#23 Innovating Veterinary Practices: Harnessing Diverse Minds with Dr. Temple Grandin
24:43
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#22 Trends in Veterinary Practice Ownership: Legal Insights with Peter Tanella
40:31
#21 Transforming Veterinary Care: Fear-Free Practices with Dr. Marty Becker
36:05
Episode 20 - Secrets to Thriving Veterinary Practices with Megan Bingham
39:06
#19 - Elevating Veterinary Practice Design: Insights from Ryan Whitley of RWE Design Build
46:58
#18 Practice Success Blueprints with Michael Shirley
59:40
# 17 Thriving Independently: Financial Strategies for Veterinary Practice Ownership with Tristyn Gies
25:13
#16 Strategies for Real Estate Success in Veterinary Services
36:44
# 15 Insuring the Future: A Deep Dive into Veterinary Practice Life & Disability with Chris Steffel
42:14
#14 - Telemedicine's Role in Modernizing Pet Treatment Practices
43:27
#13 - The Veterinarian's Guide to Buying and Selling Practices
27:24
#12 - Languages of Appreciation
29:17
#11 Legal Navigation for Veterinary Practices: Ensuring Compliance and Protecting Interests
41:14
#10 - Strategies for Thriving Through Veterinary Practice Acquisitions
43:23
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#9 - Shaping the Veterinary Leaders of Tomorrow Through Education and Innovation
39:57
#8 - From Private Practice to Veterinary Medical Device Innovation
36:58
#7 - A Conversation with AAHA CEO Garth Jordan
47:22
#6 - Leading with Purpose: Lessons from the Military for the Veterinary Industry
42:19
#5 - What Do You Sell?
39:06