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Leadership shouldn’t be a consolation prize for being the most experienced person in the room. Bill sits down with Andrea Crabtree, CVPM and founder of Fur Paws Consulting, to unpack why promoting from within without training sets teams up to struggle—and how practices can turn that around with protected time, focused CE, and clear role design. We talk about the real forces squeezing clinics right now—cost of care, distributor price hikes, wage pressure, and potential tariffs—and share practical pricing tactics that maintain trust without shocking clients who visit once a year.

Andrea makes a compelling case for total compensation over wage wars. From health benefits and retirement matches to license fees, CE support, and schedule flexibility, she explains how to showcase your true investment with a one‑page total rewards snapshot that changes how staff see value. We also spotlight associates as everyday leaders, outlining steps owners can take to bring doctors into leadership meetings, reserve nonclinical hours for projects, and require communication and management CE alongside medical updates.

Competition still rules too many local markets, but where managers and owners collaborate—sharing policies, scripts, and benchmarks—results improve fast. Andrea highlights SoCal networks that cultivate CVPM talent and raise performance across clinics, then previews a new two‑day Veterinary Executive Leadership Workshop in Southern California featuring modules on HR, insurance, law, finance, and tax planning.

If you’re ready to replace burnout and guesswork with systems, coaching, and community, this conversation delivers a usable blueprint. Subscribe, leave a review, and share this episode with a colleague who’s building their leadership bench.

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Bill Butler – Contact Information

Direct – 952-208-7220

https://butlervetinsurance.com/

bill@butlervetinsurance.com

https://www.linkedin.com/in/billbutler-cic/

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