The CRREST Podcast
The CRREST Podcast is the premier destination for Maryland's campus-based professionals and community partners to share their successes, challenges, lessons, ideas, and tools for helping college and career school students become Creditworthy, Ready, Resilient, Empowered, Successful, and Thriving.
The podcast is hosted by Dr. Tisa Silver Canady, Founder and Executive Director of the Maryland Center for Collegiate Financial Wellness. For more information about the Center, visit mccfw.org.
The CRREST Podcast
Rollout and Retool: Lessons from the First Year with the New FAFSA
On this episode, Dr. Tisa interviewed Jackie Cottom, Compliance Specialist and Webinar Producer, at the National Association of Student Financial Aid Administrators (NASFAA).
During this episode, Jackie explains:
- shifting timelines and errors, and how the Department of Education has worked to resolve them
- how the 2025-26 student and family experience should differ from 2024-25
- NASFAA’s role in professional development, training, and advocating for administrators
Jackie has served in the financial aid community since 2005 and has made it a priority to work with organizations that value the importance of promoting student access and success in higher education. Prior to joining NASFAA in 2020, she worked at Northern Virginia Community College as the assistant director of financial aid compliance and support. She began her professional career at a foundation promoting the message “College is Possible” during hundreds of planning and paying for college workshops she organized around the country with community, local and national partners.
Over the years, she has volunteered and served in state, regional, and national associations. She currently lives in Northern Virginia with her husband and their two sons and daughter. Jackie is a proud alumna of James Madison University-Go DUKES!
Connect with Our Guest
- Connect with Jackie Cottom: LinkedIn
- Visit NASFAA online: Web
- Follow NASFAA online: Facebook, X, LinkedIn, and YouTube
Connect with the Maryland Center for Collegiate Financial Wellness
- Connect with Dr. Tisa Silver Canady: LinkedIn
- Visit MCCFW online: Web
- Follow MCCFW online: Facebook, X, Instagram, and YouTube
- Have an idea for who should we interview? Suggest our next guest!
The CRREST Podcast is a production of the Maryland Center for Collegiate Financial Wellness. Helping campus-based professionals and community partners bring the CRREST vision to fruition.
To learn more, visit: mccfw.org/podcast
